Bongo's Cuban Cafe - Hard Rock Hotel Hollywood
Special Mother's DayI was very pleased with my experience at Bongos. I had 4pm reservations for Mothers Day, and arrived there about 3:50pm. I was informed that they were doing a Mothers Day brunch, and dinner wouldn't be served until 5pm. They spoke to the manager, who accomodated my group of 8 promptly at 4pm for dinner! We were a little worried we would have to wait to eat until 5pm, but they made sure that didn't happen. We had excellent service by 2 waiters. All our food came out promptly & hot! The kids enjoyed it, My Mom enjoyed it, and so did I. Nice latin music played while we ate. My Mom had the Whole Snapper, and I'm mad I didn't order that too!
Overall, it was very enjoyable, the food was awesome, and we will definitely be back for more!5/12/2013 12:00:00 AMLoved itI went when it recently opened, and the food has improved so much, the menu as well. The only thing missing was the temperature, could have been a little cooler and---- the live band in the middle stage, I took my family thinking that it would be live, I did not expect the food to be so great, wowza, what an improvement, congrats! I would be there again, but the live band was such a plus--if it were there.5/10/2013 12:00:00 AMI recommend it.Went here to eat after a show @ Hard Rock Live this past Friday, 5/10/2013. Friendly and accommodating host and wait staff. We were a few minutes late, but our reservation was cheerfully and quickly honored. Overall the experience was a nice change of pace; I would consider it virtually a little bit of Havana right on the mainland.
It appears the super-loud 'club' part has been moved up to the roof, making the dining area a LOT more bearable. It's still as noisy as would expect with no soft surfaces to help dampen sound levels, but it is a VAST improvement over what I recall from before.5/10/2013 12:00:00 AMGood 1st timerOverall good experience, Really nice feel and very romantic ! Only negative I would have to say is how the server took it upon herself to automatically add 18% tip. We were a party of 2 and it was not disclosed that they would add tip anywhere. I felt as if I was judged because I was with my partner and I could bet $ that the 2 couple's sitting next to us because they were "straight" were not automatically added. At the end I actually would have given 20% BUT did not appreciate the automatic tip!5/4/2013 12:00:00 AMHusband s birthdayWe had reserved for a party of 12 and 4 extra people showed up, the server was very accomidating. Good food, good time and we will return :)5/4/2013 12:00:00 AM2nd time here both good experiencesWe got the paella for two, which was more than enough food. If you still ave room, the Tres Leche Cake is worth the calories.5/4/2013 12:00:00 AMAppetizersOnly thing I didn't not really agree with was I was a party of 7 & we ordered the plantain chips as an appetizer & it felt like it only came with about 10-15 long chips barely enough for the party itself.5/4/2013 12:00:00 AMThe ambiance was fabulous.The ambiance was fabulous. I really enjoyed my birthday celebration.The service was excellent. Only the issue was finding the actual entrance to the restaurant.4/19/2013 12:00:00 AMPork was awesome. StronglyPork was awesome. Strongly recommend monitor pitcher3/22/2013 12:00:00 AMWe went to a concert at theWe went to a concert at the Hard Rock and used a Groupon for Bongos; the pulled pork, veggies, and plantains were awesome and the Tres Leches cake was delicious. The drinks were mostly ice but the food, service, and ambience made up for that. It was fun to look at the photos of Gloria Estefan with all of her celebrity guests. I would return.3/20/2013 12:00:00 AMFun placeLove Bongos. Great food, service and the music is the best. We usually go to the upstairs sky bar after dinner for dancing.3/16/2013 12:00:00 AMExceptionalI want to thank you for a wonderful dinning experience and energetic night life on the roof top. We had a blast and the flann bday cake was to die for. Will definately be dinning at bongos again and would strongly recommend the restaurant to family and friends.3/16/2013 12:00:00 AMWe sat in the sky lounge.We sat in the sky lounge. The service and food was great.3/15/2013 12:00:00 AMI absolutely LOVE the foodI absolutely LOVE the food at Bongo's. I have also visted BOngo's in Orlando and it was wonderful as well.3/15/2013 12:00:00 AMEverything was great. TheEverything was great. The only thing that we did not like so much was the music, it was too high.3/8/2013 12:00:00 AMWe were a little bit nervousWe were a little bit nervous because of some previous reviews but everything was very good at Bongo's. The Service was very prompt and courteous. We ordered Fire Grilled Shrimp on skewers. It was excellent with a spicy sauce, more than enough for two and enough for a main meal. Then Shrimp Criolla and Cuban Skirt Steak, both very good. The dining room is spacious and a bit loud but the noise wasn't enough to obliterate conversation. A little dark so it was hard to read the menu. Great Vibe in beautiful surroundings. We will certainly return.1/5/2013 12:00:00 AM