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Bien Shur - Sandia Resort and Casino
Bien Shur - Sandia Resort and Casino

Bien Shur - Sandia Resort and Casino Details

  • Dining Style: Casual Elegant
  • Website: http://www.sandiacasino.com/dining/bien_shur.asp
  • Phone: (505) 796-7500
  • Hours of Operation: Dinner: Tuesday - Saturday: 5:00 p.m. - 10:00 p.m.
  • Payment Options: AMEX, Diners Club, Discover, MasterCard, Visa
  • Cuisine: Contemporary American, Steakhouse, Continental
  • Executive Chef: Marc Quinones
  • Dress Code: Smart Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Cigar Room, Dancing, Entertainment, Fireplace, Full Bar, Happy Hour, Non-Smoking Area, Non-Smoking Restaurant, Patio/Outdoor Dining, Private Room, Smoking Area, Smoking Area (bar only), Smoking Area (patio only), View, Wheelchair Access, Wine
  • Private Party Facilities: Small, intimate private dining room for up to 12 people.
  • Private Party Contact: Laurie Morales x
  • Entertainment: Salsa Night - Thursday nights with live entertainment and dancing.

    Fridays and Saturdays - live entertainment and dancing.

Getting there

  • Cross Street: I-25 and Tramway
  • Public Transit: minutes from the Sandia Pueblo Rail Runner Station running from Albuquerque to Santa Fe, complimentary shuttle to the resort.
  • Parking: Hotel Parking
  • Parking Details: Multiple options for parking - complimentary valet, resort underground lot, large outdoor resort lot.
A word from Bien Shur - Sandia Resort and Casino
Bien Shur Rooftop Restaurant & Lounge is Sandia Resort & Casino’s distinctive dining option on the 9th floor. The sweeping views are unparalleled in Albuquerque, as is the food.

Close to Home, Far from Ordinary.
Foodspotting photos
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Awards voted by OpenTable diners
  • Diners' Choice WinnerBest Ambiance
  • Diners' Choice WinnerRomantic
  • Diners' Choice WinnerSpecial Occasion
Diner Reviews
  • "We've been here previously three times in the past two years and had wonderful experiences with the food and service. Something was sure not the same this time. We ordered after about fifteen minutes and had been there over an hour before the food arrived. My prime rib and my companion's were both barely warm; mine was cooked as ordered (medium) while hers had to be sent back to get it to medium. The waitress was friendly and the ambiance nice, but what happened to the reasonably prompt service and great food since our previous visits?"
    Dined on 4/18/2014
  • "Great views and a very romantic place to take a special someone. The food was good, but not great; too expensive for the quality. "
    Dined on 4/19/2014
  • "Spectacular views, great ambience, superb menu, and our server was attentive and most helpful. The three in our party found everything to our liking. Great experience."
    Dined on 4/18/2014
  • "Our dinner took too long to get to the table. There were five of us. Waitress was fairly knowledgeable in her job; offered drinks, etc. Water glasses kept full. Waitress recommended a rather unpleasant tasting appetizer which was supposed to be a Caprese salad. She was kind enough to remove it from the bill when my daughters told her it was not very good. Overall, I think the wait staff was very slow in getting out meals to us, etc. It was, afterall, my husband's big birthday and I wanted him to really have a great time. I left a very good tip in spite of the slow service. Food was very good."
    Dined on 4/10/2014
  • "Some of the dishes were very good, others a dissapointment. The service wes excellent!"
    Dined on 1/30/2014
  • "Our waiter, Monte was exceptional. Everyone of his recommendations was spot on and he was very enthusiastic about all the dishes, deserts, wine, etc. We were very pleased with everything and will definitely return again. A little pricey, but well worth it!"
    Dined on 4/5/2014
  • "We always like going there for special occasions. It is so well appointed and different than your average restaurant. And it didn't disappoint."
    Dined on 4/5/2014
  • "The view of the Sandia Mountains at dusk is amazing. The brilliant reds, golds, and oranges from the sun setting against them over the greens of the golf course started the evening perfectly. Followed then by absolute darkness outside with a warm candlelight setting inside. Our food was delicious and of a unique selection not found elsewhere. It was pricey but fine for special occasions or for those who don't care how much it costs. The only downside was that our waitress seemed disingenuous and uninterested in our table; only showing up when serving us something and not very friendly. Over all it was ok but we won’t bother returning anytime soon."
    Dined on 3/29/2014
  • "It is exciting to see a new menu and watch as the chef and staff seek to fine tune it. The entire staff was very friendly and accommodating. The menu has variety and requires several visits to begin to work your way around it. Bar service was excellent, drinks were properly prepared, sized and presented.. A very relaxing evening. It appeared others in the dinning room were having a good time as well. Noted a mix of regulars with first timers."
    Dined on 3/29/2014
  • "Celebrating a special occasion we frequented Bien Shur for the first time. They honored our request for window seating. Waitstaff was attentive and food was absolutely superb. The only rub limiting this overall rating to "Good" is that they did not honor our OpenTable rewards dining cheque. This would not have been a major issue IF it were noted as such on the OpenTable website."
    Dined on 3/21/2014
  • "The staff was incredible. The staff made my birthday very memorable. The view was absolutly stunning and I would highly reccomend to watch the sunset over the Sandias it was breath taking."
    Dined on 3/15/2014
  • "Food was awesome, server (Monty) was exceptional. Knew everything about the menu, side items, preparation, etc. What you would expect from a restaurant at this price level. On point with his service as well. There were other patrons in the dining area as well, that were rather noisy, they did offer to move us (we declined), but noise level was probably higher than normal, but overall a great experience, wonderful food and service."
    Dined on 3/5/2014
  • "It is a nice restaurant with great views but the rest is just average. Our server was perfunctory and not what you expect from a restaurant in this price range. She was not very attentive and they left the bread plates/basket on the table even after our entree dishes were cleared. When dessert was brought, it was put in between the bread plates but they were still not cleared. Even though they were told it was my wife's birthday, absolutely nothing special was done for her. The food was fine enough but the taste was just average; again not what we expected from this price level. It was nice to try once but was not worth the money."
    Dined on 2/28/2014
  • "Dinner was very, very good. View was spectacular. Dessert was disappointing - mud pie was not ice cream-based and tasted like a sugar bomb. Unfortunate because everything else was amazing but dessert is the last thing you remember."
    Dined on 3/1/2014
  • "Was not energetic but kinda annoying. Got a couple ladies that shared entire life story behind us kinda killed the romatic evening :("
    Dined on 2/20/2014
  • "I was very excited to try out this restaurant I heard it had a great view and was romantic. We had requested window seating and they sat us as far from a window as possible saying they didn't think it was possible to give us the requested table even though the table we requested was available. Then it took about ten min to bring out a glass of red wine and a bottle beer that should take at most for minutes ( I work in this industry so I would know) . Our waitress came to the table 3 times in total and was very cold . It was overall an ok experience only because of the view we enjoyed from a far away table. I wouldn't recommend going there based on their service ."
    Dined on 2/15/2014
  • "Enjoyed our food and the ambiance of the room. We were seated by the fireplace with a nice view of the city. Our service and food were excellent."
    Dined on 2/15/2014
  • "The wait for the food was too long!! We had the special valentines menu, however, the wait time between courses was too long... When the main course finally came out my steak was cold. The server took it back and they warmed it up which meant it was no longer medium.... My wife finished her entree by the time I got my steak back... The dessert was a chocolate disaster..... I can't believe the chef thought it was ok to serve ..... We both expressed our dissatisfaction with the dessert..... The server was extremely conscientious. And handled it extremely well. The wine was a nice Malbec which was recommended by our server. I was disappointed in the quality of food that came out of the kitchen....."
    Dined on 2/14/2014
  • "Food was excellent! Wait was short. Great place for an special occasion! Ambience would rate higher but the music over at the bar was a bit too loud. It would have been better if the restaraunt had there own music."
    Dined on 2/14/2014
  • "This was the first time we dined at Bien Shur. It was a Wednesday night and both the food and service were fantastic. A great romantic dinner spot."
    Dined on 2/12/2014
  • "We had a reservation at 7:15 and when we arrived we were promply notified that it would be a 20 minute wait because the previous customers were running long. Totally understandable. It was the manner that we were informed, like if it a a favor they were doing me to be dinning at the restaurant. Pompous attitude! Won't return! The rest was a good experience...great food, great server."
    Dined on 2/8/2014
  • "We are rarely disappointed by the food, view, and service."
    Dined on 2/8/2014
  • "Atmosphere is great. Great place for special occasion. Usually pleased with food. Bien Shur signature salad awesome. Prime rib not so good. Tough and mostly fat. Very disappointed."
    Dined on 2/1/2014
  • "Service was fabulous! The restaurant was beautiful. My only complaint was that I had early reservations so the restaurant was slow. I requested a view table with city light views or fireplace views for a birthday celebration in the online reservations. I DID NOT get that."
    Dined on 1/31/2014
  • "Fantastic food and incomparable view across Albuquerque. Wait staff was knowledgeable about how all food was prepared and pairing wine to entrée. We could take all the time we wanted at the table, even after finishing the meal, no feeling of being rushed at any time. Good portions without being huge portions; left without feeling uncomfortable stuffed. But I will say the dessert I ordered was the smallest they had, most dessert portions are large. Unusual menu of foods not often experienced."
    Dined on 1/30/2014
  • "great food and service but the parking was a mess and the smokey casino is too smelly"
    Dined on 1/25/2014
  • "This is now the fourth time that I have eaten at Bien Shur and each time they have run out of prime rib. Our dinner reservations were at 8 pm, since the restaurant opens at 4 pm, there should be no reason to run out of prime rib for a dinner restaurant. Had this been the only time then that would have been understandable but this is now the 4th time this has happened, which is unacceptable for a restaurant of this caliber. There was also a few wines that were on your list that you were also out of, unacceptable. I would not recommend the restaurant to anyone else as the staff seems to be uninformed of policies and procedures as well regarding casino comps and discounts. Food also took much too long and the dining room was not full."
    Dined on 1/25/2014
  • "Disappointing! The food was mediocre at best. This is NOT a 4-5 star restaurant in Albuquerque. Soggy salad, tasteless crab cake, 3-oz of elk w/1 T succotash & 1 cup creamed potatoes floating in red chile, 3 oz frozen sea bass (not fresh as mentioned by waitress) and cake left in fridge too long YUCK...not my idea of a 4-5 star restaurant. Next time....Artichokes Restaurant."
    Dined on 1/25/2014
  • "Absolutely the best view of Albuquerque. We choose this location for special meals, the entrees are up to $52. Complimentary dessert on your birthday. I would prefer it if a dress code was enforced here - I observed a few suits, sweaters and polo shirts. Please leave the baseball cap at home, it is nighttime and indoors."
    Dined on 1/25/2014
  • "The ambiance is wonderful and the view is excellent from just about everywhere. Our waiter, Zac, was friendly and very knowledgable about the menu items and the wine list. He recommended an excellent wine (Kaiken Ultra, Malbec). I had lamb chops and they were mild and delicious, my partner had the scallops which were done perfectly. The prices were reasonable compared to other "fancy" restaurants we've been to and I would definately recommend this restaurant for a special night out or just a relaxing dining experience."
    Dined on 1/10/2014
  • "We enjoyed our time here and plan to return, great food and nice views."
    Dined on 7/13/2013
  • "The service was fine. Very attentive. The onion soup was wonderful. Unfortunately the entrees were the worst I have ever experienced there. My lady ordered elk, medium rare, but delivered past medium. I ordered prime rib medium rare. The first piece was mostly fat. The replacement was tough and again well past medium. Overall not up to their usual standard."
    Dined on 1/9/2014
  • "Our last visit was definitely a downgrade from previous four- and five-star experiences. The dining room is understaffed. We lucked out with an outstanding server, and made sure she stayed with us after we changed from a really bad table. The food was not up to previous meals. I had the bone-in ribeye, which was fine, not great, and the sides were a mess. Whipped potatoes were thin and runny and scanty. Red chile onion rings appeared to be breaded and fried twice, no taste of onion or red chile. The dining room was full, and centered with a party of 16. Management needs to increase waitstaff, train the host/hostess, and take a look at the kitchen. Albuquerque diners will not pay Vegas prices more than once for an experience like this."
    Dined on 1/4/2014
  • "Great food with a great view. Wonderful service. Waiter knew the menu and had spot-on recommendations."
    Dined on 1/2/2014
  • "The food and service were excellent. Our evening was fantastic and would return. Thank you for a great evening."
    Dined on 12/29/2013
  • "All was good. We enjoyed the dinning and the dancing afterword too . The only hangup would be the I didn't call for reservations soon enough to get a window table. That's on me and I will make arrangements earlier next outing."
    Dined on 12/28/2013
  • "We've been to many fine dining restaurants in the Albuquerque Metro area. Sadly, most are not fine dining and lack the service. For us, Ben Shur was a great find. Service was quick but not too quick, (just right). Meal preparation was elegant and had wonderful flavor. Compliments to the Chef! Ambiance was simply perfect. Our waitress was perfection without being intrusive and she dealt with all our needs quickly and professionally, again our compliments. My wife and I were celebrating our 39th Wedding Aniversary. It was the pinical of the evening, we enjoyed it immensely. We are both retired USAF. I was a Generals Aid and I'm an accomplished chef, butler and mans, man so I'm very accomplished in such matters. Thank you for no children!"
    Dined on 12/28/2013
  • "I had the Elk and my wife had the filet mignon and a watermelon margarita that she said was very good. probably one of the best steaks I have ever had and my wife said the same. they also gave us a free dessert for our anniversary"
    Dined on 12/28/2013
  • "Had a reservation for 6:30 when we arrive they did not even acknowledge we had a reservation and it would be 15-20 minute wait Ordered gin & tonics came as gin & soda water while waiting to be seated. Once seated it took 20 minutes to be waited on. The waiter did buy the desserts. The waiter indicated they were under staffed. If you are under staffed then do no t accept reservations"
    Dined on 12/25/2013
  • "Expected top notch service for the price but was disappointed. Too bad we did not ask for a window seat because the view is fantastic. Window seats stayed open all night and we did not ask to be moved after seated. Two of us ordered trout and received salmon and decided to eat it anyway. Was very good. Vegetarian meal was a joke. A few asparagus stocks. The dress code enforced is apparently tee shirts or better. I parked the car after dropping off the rest of the party, was not greeted and was allowed to wander around to find my party. Waiter was very polite but the rest of the staff seemed very unprofessional. Overall it seemed like they are making a good attempt at the food and ambiance but falling very short on training."
    Dined on 12/26/2013