Bien Shur - Sandia Resort and Casino
Bien Shur - Sandia Resort and Casino

Bien Shur - Sandia Resort and Casino

  • Dining Style: Casual Elegant
  • Website: http://www.sandiacasino.com/dining/bien_shur.asp
  • Phone: 5057967500x
  • Hours of Operation:
    Dinner: Tuesday - Saturday: 5:00 p.m. - 10:00 p.m.
  • Payment Options: AMEX,Diners Club,Discover,MasterCard,Visa
  • Cuisine: Continental, Steakhouse, Contemporary American
  • Executive Chef: Marc Quinones
  • Dress Code: Smart Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Cigar Room, Dancing, Entertainment, Fireplace, Full Bar, Happy Hour, Non-Smoking Area, Non-Smoking Restaurant, Patio/Outdoor Dining, Private Room, Smoking Area, Smoking Area (bar only), Smoking Area (patio only), View, Wheelchair Access, Wine
  • Private Party Facilities: Small, intimate private dining room for up to 12 people.
  • Private Party Contact: Laurie Morales x
  • Entertainment: Salsa Night - Thursday nights with live entertainment and dancing.

    Fridays and Saturdays - live entertainment and dancing.

Getting there

  • Cross Street: I-25 and Tramway
  • Public Transit: minutes from the Sandia Pueblo Rail Runner Station running from Albuquerque to Santa Fe, complimentary shuttle to the resort.
  • Parking: Hotel Parking
  • Parking Details: Multiple options for parking - complimentary valet, resort underground lot, large outdoor resort lot.
A word from Bien Shur - Sandia Resort and Casino
Bien Shur Rooftop Restaurant & Lounge is Sandia Resort & Casino’s distinctive dining option on the 9th floor. The sweeping views are unparalleled in Albuquerque, as is the food.

Close to Home, Far from Ordinary.
Continued
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Awards voted by OpenTable diners
  • Diners' Choice WinnerBest Ambiance
  • Diners' Choice WinnerRomantic
  • Diners' Choice WinnerScenic View
Bien Shur - Sandia Resort and Casino reviews from OpenTable diners
67 reviews since May 25, 2014
Overall Rating4.1
  • Food4.3
    Service4.3
  • Ambiance4.5
    Noise LevelModerate
82% of reviewers would recommend this restaurant to a friend.
scenic view (54)special occasion (50)romantic (41)notable wine list (20)fit for foodies (19)late-night find (7)vibrant bar scene (7)neighborhood gem (5)great for outdoor dining (3)hot spot (3)good for groups (3)great for brunch (1)kid-friendly (1)Show More
  • Food a Winner, Service a Loser
    AGill
    Dined on 9/20/2014
    After hearing much about the food at this restaurant, I booked a special evening for my boyfriend's birthday dinner, 4 weeks in advance. I included detailed information of his birthday including where, specifically, I wanted our table and called the day before to confirm. Not only were we NOT seated at a requested window table to watch my perfectly-timed sunset, but our waitress "announced" his birthday (which was to be a surprise) to him with all of the zeal of a man awaiting execution. She proceeded to horrify us with her lack of knowledge of the menu and wine list. All this as we watched neighboring tables, beautifully shepherded by a waitress named "Michelle", enjoy attentive service while we endured surly and weary service.
    Special Features:
    fit for foodies, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • OK but certainly not great
    ggonzo10221
    Dined on 9/13/2014
    We were celebrating our 24th wedding anniversary at Bien Shur. After a wonderful experience last December, we decided we would return for our anniversary meal. The food was ok, certainly not anything better than you can buy at a chain restaurant. The service left a lot to be desired. Our server wasn't friendly and welcoming - she seemed to want to be anywhere other than working in the restaurant on a Saturday evening. It was a special occasion and we wanted a special meal with wonderful service. This restaurant lacked both and we won't be returning anytime soon.
    Special Features:
    scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • First time disappointed
    prosecco
    Dined on 9/12/2014
    Eaten there many times. Food was excellent. Maybe they were short of wait staff this night. Our food took a long time to arrive. We didn't have time to order desert or coffee. Our waiter never came back to check on us. You could smell the smoke from the casino as you entered. It just didn't match up to previous experiences. Everyone has a bad day. It is expensive to eat there so you have high expectations. Will try it again.
    Special Features:
    fit for foodies, good for groups, hot spot, neighborhood gem, romantic, scenic view, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Brian
    Dined on 9/10/2014
    Great place to eat. We're looking forward to the new additions to the allstar food.
    Special Features:
    good for groups, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Great main courses
    AandJ
    Dined on 9/6/2014
    The main courses were great. We had the lobster, filet and sea bass. The crab cake appetizer was just ok. The chop salad was good but really small. The lemon dessert was fabulous. Beautiful view of the mountains at sunset.
    Special Features:
    fit for foodies, notable wine list, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Outstanding and Friendly
    anniversary43
    Dined on 9/4/2014
    The food and service were excellent. Really enjoyed the meal.
    Special Features:
    late-night find, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Disappointing
    SuzyQ
    Dined on 9/4/2014
    The views are spectacular! Our server, Michelle, was a delight. We both had prime rib, which was disappointing. It was not very juicy or tender.
    Special Features:
    scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Excellent food and service
    nmreview
    Dined on 8/30/2014
    This restaurant has a beautiful view, excellent food, and great service. Top notch.
    Special Features:
    great for outdoor dining, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Spectacular view, ok food
    zookeeper
    Dined on 8/28/2014
    We haven't been to this restaurant in several years, and decided to go for a family get together. It's hard to beat the view that this location has! Our server was friendly and fast, and brought complimentary duck confiet, which I was told was good. For an appetizer, we ordered oysters on the half shell. They were not good. One was obviously bad by the aroma, another I ate was right on the edge, and my mom had the same problem. Our server said she had sold many that night with no problems, but unfortunately we had one. The Chilean Sea Bass was fantastic. The only issue with that was the garlic spinach - it was too heavy on the garlic. The scallops were also great. Overall, it was good food, but it wasn't quite worth the price.
    Special Features:
    scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Memorable
    OpenTable Diner Since 2010
    Dined on 8/22/2014
    My wife and I celebrated our 50th Wedding Anniversary hoping to have a memorable dining experience. Bien Shur met those expectations and more. Our wait staff (Zack) really went all out for us (though I suspect he always does) and made our Anniversary meal perfect.
    Special Features:
    romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • murtha53
    Dined on 8/19/2014
    We had a 5:30 reservation for dinner for four----had to have time to enjoy a not-inexpensive dinner before joining the show in the Sandia Amphitheater at 7pm-----we managed to have appetizers and cocktails prior to our dinner, all well in time to find our seats for the show that evening. Our friendly and informative server "Michelle" was excellent and represents the room well, very knowledgeable regarding wine(s) and the menu offerings. Everyone enjoyed their entree, which was delivered in a timely fashion, along with our wine and other beverages, upon request.
    Special Features:
    romantic, special occasion, late-night find
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • A little disappointed
    OpenTable Diner Since 2006
    Dined on 8/15/2014
    I had the kurobuto pork chops about a year ago and they were so spectacularly memorable that I wanted to have them again, but the pork chops I had the other night were pretty much like the pork chops I make at home. Not that memorable. The chocolate cake was great though.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • annivesary diner
    enjoyed
    Dined on 8/12/2014
    My wife & I enjoyed our anniversary diner at Bien Shur and enjoyed the food, the service and a great sunset.
    Special Features:
    romantic, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • OpenTable Diner Since 2011VIP
    Dined on 8/7/2014
    Service and food was outstanding! And of course the view is breathtaking. Sea bass and buffalo were cooked to perfection and our server was tops! We used to live in Santa Fe (now live in Bernalillo) and Bien Shur is just as good or better than the finer resturants in Santa Fe.
    Special Features:
    fit for foodies, romantic, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • OpenTable Diner Since 2014
    Dined on 8/6/2014
    Overall the meal was good. I was disappointed in the Bien Shur salad. The lettuce was cut so tiny it lost it's character and was buried in the dressing and toppings. It was in such small pieces that it was hard to identity the type of lettuce, but I think it was Iceberg. The main dishes were good, and I enjoyed the Sea Bass, but I't wasn't $48. good. I wouldn't make a special trip to go to Bien Shur again, but would stick to Zinc or Seasons for high quality fine dining in ABQ. If Bien Shur would up the food a notch, it would be an amazing place with outstanding service and the best view in town.
    Special Features:
    special occasion, scenic view, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • A memorable dinner!
    foodcriticjohn
    Dined on 7/24/2014
    Bien Shur is undoubtedly one of Albuquerque's great restaurants. The spectacular views of mountains, sunsets, and city lights are worth the price. The outstanding menu/cuisine is a bonus! If anyone is looking for the perfect place to celebrate a special occasion or to entertain/impress out-of-town guests, you can't do any better than Bien Shur.
    Special Features:
    fit for foodies, romantic, special occasion, scenic view, hot spot, vibrant bar scene, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • ABQTwo
    Dined on 7/24/2014
    My husband and I enjoyed another fine evening at Bien Shur. We are big fans of the pork belly and opted for an unusual menu of oysters, pork belly and finished with a Caesar salad. Ok, maybe unconventional, but fit the bill perfectly. Chose a nice Gruet champagne. North side (mountain view) of dining room almost full, but not too noisy at all. This is the shadier side at 7 pm plus. Waitress was delightful, and did a great job.
    Special Features:
    fit for foodies, scenic view, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Disappointed with the food
    OpenTable Diner Since 2011
    Dined on 7/19/2014
    Very disappointed with the food and not impressed for the price. The food was under cooked and we had to send it back. My husband had to eat his dinner without me on our anniversary. My meal was still under cooked when they brought it back out and they didn't offer us anything for the inconvenience. We were expecting a perfect night for our special day!!
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Hostess
    GusGus
    Dined on 7/18/2014
    Servers inside restaurant very good. Hostess needs more customer service. My husband and I arrived a few minutes before restaurant opened. She told us the restaurant would open in a few minutes. We had a reservation also. Since I've been there before there was a certain table I wanted. We waited within her view. She didn't call us when 5:00 came around even though she could see us. Two couples came in went to the podium and she proceeded to sit them first. She glanced at us and said I'll sit you in a few. I was not amused. When she returned she got menus and walked us in. She had sat the two couples at the table I had wanted. She was going to sit us in the corner & I said no. There was another table by the window where we then sat.
    Special Features:
    special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Exceptional Dining Experience
    OpenTable Diner Since 2014
    Dined on 7/17/2014
    As always, our dining experience at Bien Shur was exceptional. The food, service, and views are unmatched in Albuquerque.
    Special Features:
    fit for foodies, romantic, special occasion, scenic view, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • OpenTable Diner Since 2014
    Dined on 7/16/2014
    The price we paid for the food was significantly high for the quality. Sea bass was undercooked, plate was not appealing to the eye, presentation lacked. Prime rib, was full of fat for the price. The main dishes took a long time considering. Appetizer of tuna was great however.
    Special Features:
    romantic, scenic view, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • super all around food and service
    geneho
    Dined on 7/16/2014
    gave my wife the great birthday attention I was looking for. the food was superb, the view was one of the best ever, and the attendants were focused on giving us an out of the normal experience.
    Special Features:
    fit for foodies, romantic, special occasion, scenic view, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Dinner at Bien Shur
    KCazador
    Dined on 7/12/2014
    Wasn't sure when the oysters on the half shell appeared to have been out (on a buffet?) too long. They looked dry on the surface. The size and taste were good. The Chilean Sea Bass was excellent. The service was very friendly and attentive. View was either of the Sandia Mountains or the Rio Grande Valley and sunset from the 9th floor. Very nice.
    Special Features:
    romantic, special occasion, late-night find, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • bad experience
    Yoooo
    Dined on 7/12/2014
    47 minutes to have the food on my table and on top of that it was cold. They apologizes and offer a dessert for the delay!!!! I forgot my baby's diaper changer and I call 5 minutes later and they couldn't find it. in summary : Bad and long service and food cold. Do not recommend
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Great special occasion dinner
    HappyDiner
    Dined on 7/12/2014
    We were seated promptly with a nice mountain view -- view seating was a plus, as we'd made the reservation just that morning. Our server was very good -- she asked right away if we were attending the concert at Sandia amphitheater that evening to ensure we'd be done with dinner in time if we were. We were not, so our evening was very relaxed. Our server's knowledge of the menu and specials was very good. Dinner and drinks were excellent. Dessert cart was impressive, & and the times were described very well. We noticed a couple coming in for an anniversary dinner while we were eating, and saw the staff make sure their occasion would be very nice. Bien Shir is at the top of my list in Albuquerque for special occasion dining.
    Special Features:
    special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Ben Shur Sandia Resort and Casino
    OpenTable Diner Since 2011
    Dined on 7/9/2014
    I would go to this restaurant over and over. For a romantic date, special occasion.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Had a great meal with fun service!
    JBJfromABQ
    Dined on 7/1/2014
    The only negative for us was the initial wait once we were seated. It took way to long for someone to come over and give us water to start with and then even longer before the waitress came to take out drink order. But once it did all start the service was excellent and fun. The food was excellent as well. I had the sea bass and my date had the scallops both looked and taste excellent!
    Special Features:
    romantic, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Could be better
    UncleGary
    Dined on 6/21/2014
    The food and presentation were great but the wait staff left you feel disappointed. Someone should go to an upper class restaurant like the Cattleman's to see what the wait staff should like and act like. This is cited as a FINE dining experience. Prices were reasonable.
    Special Features:
    scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Great Date
    jjlyman
    Dined on 6/14/2014
    Took my sweetie and wowed her with this great place
    Special Features:
    fit for foodies, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Margo
    Dined on 6/14/2014
    Dining at Bien Sur was a great experience! The food was wonderful. I highly recommend the sea bass. The service was great not to mention the view. Can't wait to go back.
    Special Features:
    great for outdoor dining, romantic, special occasion, late-night find, scenic view, neighborhood gem, vibrant bar scene, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Won't take the Open Table Cheques!
    BobMVIP
    Dined on 6/13/2014
    Good views, that's it. Poor service from the hostess to the waitress who was only pleasant when she dropped off the bill. We put down the $100 Open Table Cheque and the balance in cash. However she came back saying they don't take those checks. I asked for the manager, who we argued with over the fact that the check says good at ANY Open Table restaurant. Apparently he got tired of arguing with us and had security escort us out of the restaurant. We were insulted. I've contacted Open Table of this whole experience. So avoid this restaurant -Lousy service, rude manager, mediocre food, doesn't honors terms of their Open Table Contract. Open Table should remove them from their system.
    Special Features:
    scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Excellent food, view; pricey
    saddlebags
    Dined on 6/13/2014
    Great food, service, wine list. Everything is upscale, which is what I would expect at one of the nicer casinos in town. Pricey for ABQ, although don't let this stop you.
    Special Features:
    romantic, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Disappointing
    JoBlue
    Dined on 6/11/2014
    Dined here for the first time as we were attending a concert there as well. Took 1 1/2 to get our meal.....ate in 5 minutes and ran..night full of excuses from the waitress...$ 48.00 for a tiny piece of average tasting sea bass..very bad looking prime rib....we will never return.
    Special Features:
    special occasion, scenic view, neighborhood gem, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • harpo 55
    Abo55
    Dined on 6/11/2014
    The food was amazing-everything cooked to perfection!! The service as usual was first rate!! The Miss Vanessa was excellent and always there to anticipate our every need and desire!
    Special Features:
    great for brunch, fit for foodies, romantic, special occasion, scenic view, neighborhood gem, vibrant bar scene, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Fantastic
    KLC2
    Dined on 5/31/2014
    Excellent sunset view , food, and service. Will definitely be back.
    Special Features:
    romantic, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • LOVE RESTAURANT
    JAMIE
    Dined on 5/24/2014
    WE HAVE EATEN THERE MANY TIMES. THIS VISIT WE WENT ON THURSDAY NIGHT AND TOOK THE WHOLE FAMILY BACK ON SATURDAY
    Special Features:
    fit for foodies, romantic, special occasion, scenic view, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • Ratings-Only Reviews
    Based on 31 ratings-only reviews submitted since May 25, 2014
    • Overall Rating4.5
    • Food4.6
    • Ambiance4.7
    • Service4.7
    • Noise LevelModerate
  • The following 213 reviews are from the Bien Shur - Sandia Resort and Casino reviews archive.
  • Great views, food was just OK.
    YumFinder
    Dined on 5/23/2014
    Food was okay, I guess it was good to try their twist on escargot & buffalo ribs, although I probably won't order that again next time. Their special on the veal was good, as well as the rock hen staple. Views were excellent, our server was pleasant (wish I could remember her name). There was a band playing later on in the lounge, but we were in the separate room where the fireplace was, which was fine since our family wanted to have a nice conversation. It was pricey, of course, but I expected that. Just wish the food was better.
    Special Features:
    romantic, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • disappointed
    OpenTable Diner Since 2014
    Dined on 5/17/2014
    I brought my fiancé and his parents for his birthday because they have never eaten here. The food was great but the service was not. When we would ask for more bread they never brought it so we asked again and the server seemed bothered. We received our food except mine, and when she finally came back to check on us, we asked if they were bringing my meal. Again, she seemed bothered and said "it's coming, what else?". That was just a couple of things out of plenty more. Again, great food, but I didnt expect bad service if im going to spend $30- $50 per meal. Very disappointed. Will most likely not be returning.
    Special Features:
    special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Bien Shur
    seabassgirl
    Dined on 5/17/2014
    Great service and food! Wonderful experience, would recommend to all!
    Special Features:
    fit for foodies, great for outdoor dining, romantic, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Anniversary Dinner
    OpenTable Diner Since 2014
    Dined on 5/10/2014
    We were looking for a special place to celebrate our 45th anniversary. Bien Shur turned out to be the perfect selection and my wife was pleasantly surprised that the food was excellent and view was the best in Albuquerque. Thank you and your staff for the experience.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet