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  • Benihana - New York

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Benihana - New York
Benihana - New York

Benihana - New York Details

  • Dining Style: Casual Dining
  • Website: http://www.benihana.com/locations/newyorkwest-ny-we
  • Phone: (212) 581-0930
  • Hours of Operation: Lunch: Monday - Friday: 11:30 am - 3:30 pm, Saturday - Sunday: 12:00 pm - 3:00 pm

    Dinner: Monday - Thursday: 5:00 pm - 11:00 pm, Friday: 5:00 pm - 12:00 am, Saturday: 3:00 pm - 12:00 am, Sunday: 3:00 pm - 11:00 pm
  • Payment Options: AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
  • Cuisine: Japanese, Sushi
  • Executive Chef: Toshiya Nemoto
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Bar Dining, Bar/Lounge, Beer, Full Bar, Non-Smoking Restaurant, Patio/Outdoor Dining, Takeout, Wine

Getting there

  • Cross Street: Between 5th and 6th Ave
  • Public Transit: F Train ( 57 street stop)

  • Parking: Street Parking
  • Parking Details: Street parking & Discount central parking garage available next door.(51 W56th street)

A word from Benihana - New York

Come see our first floor contemporary sushi and cocktail bar, great for after-work drinks and meeting friends. Enjoy our expanded Sushi Menu and Cocktail Menu, and try our delicious new offerings from our Lounge Specials menu.

Then visit our all new second floor dining room where your personal chef will perform the ancient art of teppanyaki, dazzling your eyes as well as your tastebuds.
Foodspotting photos
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Diner Reviews
  • "Running 15 mins late for a reservation, I called to notify. They tell me ok, this shouldn't affect my seating. I get there and I intro myself to the hostess who was on the phone with a caller. I explain the same situation to her and she says there is no record. Ok great!! Well now it looks like I am starting from square one. She does nothing to accomadate me and the place wasn't even full. No customer service skills as she does not converse in a professional manner. Talked to me as if I was one of her friends as all her replies to ques were short, with an attitude/poor tone and then she gave me a buzzer for to wait. So 20 mins passed, buzzer returned. She runs out in the st. yelling I am about to seat you know. Ate at UncleJacks across st"
    Dined on 7/28/2014
  • "Had friends in from Spain, first Hibachi experience for their family. Once we got seated, we waited over an hour for the chef, who made the meal unpleasant for everyone; he was offensively rude and clearly in a terrible mood from the moment he walked in the room. We tried getting him to shift his mood, hoping for a good show for the kids, nothing. He used about a 4 ounces of chicken for chicken fried rice for 9 people, which was ridiculous, especially when I only ordered chicken fried rice for my 4 yr old. Only the manager and 2 of the servers were pleasant. The rest of the staff seemed aggravated and unhappy, and they projected their emotions onto the guests. We knew the food would be fair, but never expected such a sh...y experience!"
    Dined on 7/28/2014
  • "The food is great The cook has performed a great show We have spent a very good time"
    Dined on 7/27/2014
  • "I love Benihana's normally but I experienced horrible service each time I have been at the one on 56th. I will no longer go there again and I am not a complain consumer and I take in to factor being busy and I am very patient. The staff overall are not friendly and not accommodating, they barely acknowledge and they fail to SERVE you, from drinks to just ensure you like your meal. I am so disappointed because after the 3rd time I really feel management at the establishment needs NEW staff or training course on being customer friendly and aware, I for one have been going to the restaurant for years and sadly will not go again."
    Dined on 7/27/2014
  • "We chose Benihana for my birthday dinner. The hostess seemed like she had half of a brain, and we weren't seated until 10:30 even though our reservation was for 9:30. My friend complained and we ended up getting a discount from the manager because of that, and he came over and apologized to the table which was nice. The dining experience was fun, our chef kept us all entertained and the food was great as usual."
    Dined on 7/26/2014
  • "I love Benihana!In the lunch is very cheaper and the food delicious!!Ask for the Hibachi table,they made the food in front of you,making some jokes!!"
    Dined on 7/26/2014
  • "Only thing I didn't like was the wait. We had reservations for 930 and weren't seated until 11. Other then that the food was amazing and the show was very entertaining. The chefs were"
    Dined on 7/25/2014
  • "Very crowded, so noisy we couldn't talk. Kids loved the at table "show," but food was edible, nothing more."
    Dined on 7/25/2014
  • "Awesome service with a different experience! I loved it!"
    Dined on 7/19/2014
  • "We were seated in one of the rooms off of the main dining room along with another family. After 25 minutes the other family left because we had not yet be attended to my a server. When we asked a passing server if we could speak to a manager, she rolled her eyes at us. We eventually did get to eat but the service wasn't the greatest."
    Dined on 7/19/2014
  • "While the food is very tasty, the portions are relatively small ( except the rice). The presentation is very commercialized, so only one thing is cooked at a time (as opposed to cooking veggies and rice simultaneously for example). This made the wait long and if you are someone like me, I like to mix my meat with rice and veggies. I don't like to eat one thing at a time. All in all, this is just like any other japanese hibachi grill nothing spectacular, but hits the spot."
    Dined on 7/19/2014
  • "It was a really good experience. I've gone twice and loved it each time. Ironically I got the same waiter lol. Must go!"
    Dined on 7/18/2014
  • "The food was very good and tasty. I just wish the chef was more entertaining with the guests."
    Dined on 7/17/2014
  • "Great spot for large groups, kid friendly and fun that it brings out the kid in all of us... Food is amazing, but you get way more than your fill."
    Dined on 7/16/2014
  • "Still a crowd favorite--from tourists to locals throwing birthday parties, the place is always packed so make sure you have a reservation. The night we were there, I did find the floor filthy and the wait staff, slow and inattentive. I ordered the lemon chicken which was overdone and didn't taste anything like lemon. But the place is a good value if not a good time."
    Dined on 7/12/2014
  • "Great fresh food...tastes even better the next day."
    Dined on 7/11/2014
  • "Great selection of food at reasonable prices. Good place to take the family or significant other."
    Dined on 7/11/2014
  • "We went to celebrate my god son's birthday. I didn't know that here we have to split the table with stranges I ask the manager Vlad to give us a table without splitting to other people but he told us that it's very busy and that's what they do here .because of the situation he offer us a first round drinks from the house , Wichi and the end we pay for because waitress told us she doesn't know anything but she was in front of the table when Vlad say that ... Anyway she return back voiding 2 drinks and saying that Manager Vlad said to offer just one drink free not for the entire table 4 people Whici was not right . I pay the check without arguing , I didn't get a chains to eat my salad already the plate was taken... Very rushed"
    Dined on 7/10/2014
  • "our experience with the hostess put a bad omen on our night. I come here once every couple of months when i have visitors in town, never have i been treated so badly. We were told we could not be seated because our full party wasn't here (which i know and understand) but when my whole party did arrive i stood being ignored by the hostess for 5 mins only to be told that because it was 12 mins past 8, we had to wait to be re seated. when we were seated 25 mins later only to be shoved into a space for 5 (we were 6) because 2 people at the end were waiting on a 3rd person who hadn't arrived yet?WHY did we have to wait?The whole situation was dealt with horribly by the manager who never asked us what exactly happened. Very disappointing."
    Dined on 7/8/2014
  • "This is a great place to take the kids after a busy day of site seeing. The chefs do a great job entertaining everyone while cooking their meals. The food is great with large portions."
    Dined on 7/8/2014
  • "It was the perfect place to take my grandson for his high school graduation, his 8 year old brother also attended diner. I was surprised because they both ate the food and ate it all. A few months ago my daughters, sisters and sister- in laws had a sisters night out at Benihana's a first for some, they enjoyed it immensely and are looking to return. The "Grape Escape" OMG was the best."
    Dined on 7/8/2014
  • "The food was delicious!!! Great service!! Ernesto our waiter was very friendly and polite. Jacob our chef prepared delicious tepanyaki!! My kids love it!!!"
    Dined on 7/7/2014
  • "Took 5 min just to get a drink at the bar while waiting for a table and there was only 2 people sitting already. The bartenders didn't care to greet or notice us until we approached them."
    Dined on 7/5/2014
  • "The servers were very nice and the place was immaculate. (I didn't care for one of the cocktails and they were nice enough to give me a new drink at no charge without me even asking for it.) The food however, was just okay. I have had better and worse."
    Dined on 7/5/2014
  • "The food was delicious and the chief was entertaining and fun. But I don't like the seating, they have you sit with strangers."
    Dined on 7/4/2014
  • "We have been eating in Benihana since Rocky opened his first restaurant on 47th Street, ( I do not want to remember how many years ago), and the food today is as good as the day he opened. The only difference is that today they will supply you with forks, back then you ate with chop sticks or you did not eat."
    Dined on 7/4/2014
  • "When my son said to me "this year for my birthday I want to go to a really nice restaurant with really nice food". I immediately thought of you guys because I knew he would enjoy it. I just recently had my son there for his birthday and he had such really great TIME. He was so entertained the by the talent of chef's that you guys had. While I have visited Benihana several times in the past watching my son be so excited, and amazed from the experience that he was given made me have a different appreciation and excitement for this restaurant in a different way. This will be known as the restaurant that gave my son the best birthday he's ever had."
    Dined on 7/3/2014
  • "My grandchildren never tire of the chef's antics and the rest of us enjoy the super fresh meal."
    Dined on 7/1/2014
  • "I Love benihana, and I have to say from my experience I will probably never be back to the one in NYC. From the moment we walked in the hostess was yelling at a customer. Took forever to get seated, finally did, took forever to get served. Soup came out cold. Took 20 min to get a new bowl of soup. Chef had to keep yelling for waiters as he had no rice bowls or sauces and there was no one to be found. He even left the table to walk into the kitchen to get the bowls himself. Never seen anything like it in my life. The table next to us was waiting for 75 minutes before a chef showed up at their table. I will probably never come back and that's a shame"
    Dined on 6/29/2014
  • "Been to a few Japanese restaurants before. Wasn't overly impressed by the show. No egg in the hat, flaming volcano. Yes, the usual knife and spatula show was there but average. Food was good! That's why we were there, to eat. Reasonably priced too. If you like good food, head over here. If you like entertainment and food, keep looking."
    Dined on 6/29/2014
  • "Benihana does a very good job of hibachi. Seating about eight people around one table, you don't feel overwhelmed even if you're a group of two. As a 6' 2" male college student, I found the portions to leave a bit to desire, but that's a regular occurrence for me. The hibachi servers are excellent both at what they do and at telling jokes throughout the whole experience. I recommend it for anyone enjoying a special occasion, be it a trip to NYC, a child's birthday dinner, or another such celebration."
    Dined on 6/29/2014
  • "A tried and true family treat. Always a pleasure, and a great time."
    Dined on 6/29/2014
  • "Benihana's is a family friendly place with good energy and better food. We had a really entertaining chef. The fried rice was excellent. The mango smoothie was also excellent. It was our second visit here and we will come back again."
    Dined on 6/29/2014
  • "Fun for a group of kids to celebrate a special occasion!"
    Dined on 6/27/2014
  • "The food was very good.Would recommend this place to all."
    Dined on 6/27/2014
  • "Always enjoy going here, never had a bad experience. Food, ambiance, and service are at the top."
    Dined on 6/26/2014
  • "We were a big group of 2 adults and 11 teens celebrating a teen birthday. Everyone had a good time and really, really enjoyed the food and the entertaining chefs. We had reservations for 12 but had 1 extra and there was no problem whatsoever. We were seated immediately with absolutely no wait time. The hostess, the waitress, the waiter the bus-person and the chefs were all very friendly and accommodating. Minus one star because it wasn't busy when we were seated at 1:00pm but we had to wait for drinks and wait for the chefs and then wait again for drink refills and also the check. But overall, we will definitely be coming back with out of town visitors and family."
    Dined on 6/26/2014
  • "We ordered an appetizer and it had a hair in it. The server wasn't as attentive as expected. The food took a very long time. The cook didn't come to our grill until an hour of us sitting at the table."
    Dined on 6/25/2014
  • "I had a wonderful time at benihanas I look forward to going back again soon."
    Dined on 6/24/2014
  • "I had an 8:30 reservation last night for a party of six for a college reunion dinner, we arrived 15 minutes early, they kept telling us we'd be seated in 15 minutes (4 times!). We finally gave up and left since people who had 8 pm reservations still hadn't been seated by 9:30. Will never go to Benihana NYC again!!!"
    Dined on 6/23/2014