Benihana - New York
Benihana - New York

Benihana - New York

  • Dining Style: Casual Dining
  • Website: http://www.benihana.com/locations/newyorkwest-ny-we
  • Phone: 2125810930
  • Hours of Operation:
    Lunch: Monday - Friday: 11:30 am - 3:30 pm, Saturday - Sunday: 12:00 pm - 3:00 pm

    Dinner: Monday - Thursday: 5:00 pm - 11:00 pm, Friday: 5:00 pm - 12:00 am, Saturday: 3:00 pm - 12:00 am, Sunday: 3:00 pm - 11:00 pm
  • Payment Options: AMEX,Carte Blanche,Diners Club,Discover,JCB,MasterCard,Visa
  • Cuisine: Sushi, Japanese
  • Executive Chef: Toshiya Nemoto
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Bar Dining, Bar/Lounge, Beer, Full Bar, Non-Smoking Restaurant, Patio/Outdoor Dining, Takeout, Wine

Getting there

  • Cross Street: Between 5th and 6th Ave
  • Public Transit: F Train ( 57 street stop)

  • Parking: Street Parking
  • Parking Details: Street parking & Discount central parking garage available next door.(51 W56th street)

A word from Benihana - New York
Welcome to Benihana and a dining experience unlike any other! If you’ve never been to Benihana before, let us tell you what you can expect: Our guests are seated at communal tables in groups of eight to ten, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood.

Or you can visit our sushi lounge where a talented sushi chef will prepare the freshest sashimi, maki and signature sushi rolls with the same flair that made Benihana a legend in Japanese cuisine. Smaller tables and more intimate seating is available in the lounge or bar on a first-come, first serve basis, whether you’re looking to enjoy one of our delicious Benihana Teppanyaki entrées or our amazing selection of sushi!
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Benihana - New York reviews from OpenTable diners
315 reviews since June 3, 2014
Overall Rating3.8
  • Food4.1
    Service3.7
  • Ambiance3.7
    Noise LevelModerate
85% of reviewers would recommend this restaurant to a friend.
good for groups (237)special occasion (156)kid-friendly (123)fit for foodies (65)great for lunch (65)hot spot (51)late-night find (44)romantic (38)neighborhood gem (26)great for brunch (19)vibrant bar scene (18)great for outdoor dining (15)notable wine list (10)scenic view (7)Show More
  • Never got seated
    OpenTable Diner Since 2011
    Dined on 9/28/2014
    Had this reservation for three weeks. Arrived to a madhouse of people (with reservations) who had been waiting over an hour to be seated. Waited an hour with my group, on my birthday. Finally had to give up and walk out. No idea how the food is, but the service is pathetic. Also, when I left around 8pm, a group that had a 6:30 reservation still had not been seated and the restaurant was STILL taking reservations for 8pm on Open Table. Not worth the time.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Too much hype!
    OpenTable Diner Since 2014
    Dined on 9/27/2014
    I made a reservation for my daughters birthday dinner for 6:15pm on a Saturday night. We arrived early and I asked if we were able to be seated earlier at which the "hostess" advised to give her about 5-10 minutes..after 30 minutes I approached the "hostess" desk again to inquire about my 5-10 minute wait where another young lady advised that earlier reservations needed to be seated first..something the other girl clearly forgot to tell me! We were seated at 6:06pm! A whole 9 minutes before our original reservation time! And then followed by a lack luster cook, pushy waitress and a somber birthday song! Needless to say I will NEVER be going there again!!
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Ruined a child's 10th birthday
    OpenTable Diner Since 2010
    Dined on 9/27/2014
    After planning dinner at this restaurant for over a month, our reservation was cancelled because we were 15 minutes late -- even though everyone in the city knew that traffic was snarled in all directions by the UN and the Clinton Global Fund Meeting. We even spent over $100 trying to get there in pedicabs and Ubers even though we were staying less than 20 blocks away. Benihana instead of seating those who got there on time, sent us all scrambling for a last minute meal before our theater tickets and weren't the least bit apologetic about it. We missed the first scene in the show and missed out on what we thought would be a fun dinner for the 5 kids we had brought to NY from Washington. Thanks a lot Benihana!
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Reservations
    Foodfanatic21
    Dined on 9/26/2014
    If you reserve your seat let's say at 6pm prepare yourself to be seated around 7pm or 8pm.
    Special Features:
    neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • For the experience
    sby616
    Dined on 9/26/2014
    This is a NY institution. You know what you are going to get. Subpar food, tourists and people watching What I did not realize is if you make a reservation, it is not actually for that time. I made a 7:15 reservation and did not get seated until 8:30, a whole hour after I arrived. What is the point of making a reservation if you can't be seated at your desired time. I would not recommend this place if you are on a tight schedule.
    Special Features:
    good for groups, kid-friendly, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Great service, as always!!
    Nicky
    Dined on 9/26/2014
    Benihana is one of my favorite restaurants. I took my bf for the first time & he loved it! See you soo ;-)
    Special Features:
    good for groups, great for lunch, hot spot, kid-friendly, neighborhood gem, notable wine list, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Everything turned out great
    OpenTable Diner Since 2013
    Dined on 9/25/2014
    It was my girlfriends bday and at first things were horrible we were seated with another group which took all the romance from our date. As we were about to walk out a manager gave us out own table and changed what could have been a bad even into something special.
    Special Features:
    good for groups, hot spot, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Great ambiance!
    OpenTable Diner Since 2012
    Dined on 9/25/2014
    The chef's show was great and with reservations you are seated timely! But the food while TASTY gave me the runs so beware for people have a sensitive stomach
    Special Features:
    fit for foodies, good for groups, hot spot, late-night find, notable wine list, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Fair price
    OpenTable Diner Since 2014
    Dined on 9/23/2014
    Fabulous food and service . The Fuji sake is omg so tasty.a must go place .2thumbs up
    Special Features:
    fit for foodies, good for groups, great for lunch, great for outdoor dining, late-night find, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Benihana at its best
    DrewFromNY
    Dined on 9/21/2014
    Benihana may not be haute cuisine, but the food at the Manhattan location (West 56th Street) is terrific. Service is great and it's always a treat for me and my kids. This location is fairly recently renovated, including the downstairs bar and downstairs area where they have regular table service, so it has a clean, modern feel to it. Of course, the chefs are still the expert showmen/cooks they have always been and deliver an entertaining and delicious meal every time.
    Special Features:
    good for groups, kid-friendly, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • I Cancelled the Reservation
    NYCFoodie
    Dined on 9/20/2014
    I hate to write a bad review (I rarely do!) but I was REALLY excited for Benihana, And I'm sure it WOULD have been great. I made a reservation about a week in advance. It was booked, all was well. My entire party arrived at the same time, we have to fight our way just to get in the door it was so packed, I even waited nearly 20 minutes just to get to the front desk (I was just thanking my lucky stars I had a reservation). When I finally got to the host, they said they were over-booked, something happened with their online reservation system, they didn't have enough tables, they'll try their best, etc. We waited for over an hour before we finally decided to go elsewhere. Not entirely their fault...but extremely disappointing.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Costumer Service Joke
    DissapointedVIP
    Dined on 9/20/2014
    I made reservation on open table for 8:30 on a Saturday. When I got there they informed me they were running behind and there would be a 30-40 min wait. At which point we agreed to wait and had a drink at the bar. After 40 minutes I went back to the host where the manager informed me due to an error they made to many reservations and it could be in excess of an hour before sitting me and I should go back to the bar and just deal with it. We left. No effort was made to feed us an app or even send a drink which I ams ure would have gone a long way to appease me and others. The manager just did nothing. This was a lazy Manager and if he worked in any of the restaurants I am involved in would be out the door before the end of the night!
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Good but horrible service
    Jacksonislife
    Dined on 9/20/2014
    We had a reso for 8:00 and we were not seated till 9:20. Food is amazing though.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • It was cool
    FoodLover
    Dined on 9/20/2014
    My first time being there was amazing my second time was ok had to wait 2 hours to get a table for being late. Food was amazing waiter was ok very rude about the tip. Overall it's a good experience.
    Special Features:
    good for groups, late-night find, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Must go again
    Titi
    Dined on 9/20/2014
    This place was everything I imagined it to be from food to the service!!! The chef was awesome and entertaining, food was amazing, A+ Heard some mixed reviews about it being pricy and overrated, but was will worth the money and my husband enjoyed his birthday there. I would recommend it and definitely go again :)
    Special Features:
    fit for foodies, good for groups, great for outdoor dining, hot spot, kid-friendly, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Reservation wasn't ready
    OpenTable Diner Since 2014
    Dined on 9/19/2014
    We still had to wait an hour for our group to be seated even though we had a reservation and they were letting people without reservations sit before us even though we had the same number of people. It was only after we complained about that that they seated us.
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Awful
    lisaVIP
    Dined on 9/18/2014
    We waited 2 1/2 hours to be seated. We were told 1 hour. The hostess never apologized for our wait, never offered us a drink or an appetizer for our wait, never will I go here again
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Good food but noisy
    EHKBr
    Dined on 9/18/2014
    The food was good, the chefe very efficient but the ambiance was too noisy and the reservation management quite complicated. My reservation was for 9:00 p.m. we arrived at 9:05 and they could arrange a table for us at 9:30 p.m. Other people were also complaining.
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Best kept secret
    OpenTable Diner Since 2007
    Dined on 9/18/2014
    Lunch at Benihana is one of the best kept secrets. It is good, reasonably priced and fun
    Special Features:
    fit for foodies, good for groups, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • They refused to honor reservation
    Stack
    Dined on 9/15/2014
    I reserved the downstairs as the upstairs is very hot(because of the grill) When I arrived,the host told me that the downstairs server had gone to lunch-this was dinner time- and wouldn't be back for 45 minutes. No offer to comp me a drink,have hostess wait on the table,have a bartender wait on the table-nothing. I left and will never go back-to any Benihana
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great time and food
    Marc
    Dined on 9/14/2014
    Great time and food. They fill you up. The chef was very talented and entertaining
    Special Features:
    fit for foodies, good for groups, great for lunch, hot spot, kid-friendly, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Horrible
    internallyobese
    Dined on 9/14/2014
    So I'm a pretty big fan of Benihana. I got a couple of times a year. It's always a solid meal. Nothing amazing but nothing too bad. Unfortunately this time, I didn't even get to eat at this restaurant. I made reservations for 6 people at 7 PM, and when I got there they told me to wait 20-30 minutes. What's the point of reservations? Not sure. But whatever, we waited anyways because we all wanted to eat Benihana. After about 25 minutes, I saw a group of about 60 people walk right in and get seated. So I asked how much longer it would be, and I was told another hour. Another HOUR. I dropped my reservation and went to Joe's Shanghai across the street. Needless to say, I will never be dining at Benihana again. Joe's Shanghai was amazing.
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • Good show
    OpenTable Diner Since 2014
    Dined on 9/13/2014
    How good to watch The skills of chefs maintaining japanese cuisine.
    Special Features:
    fit for foodies, great for outdoor dining, hot spot, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Great time.
    Colombianas
    Dined on 9/12/2014
    I choose to take my sister there because I want her yo experience something different. She is from Colombia and they don't many Japanese restaurants in my country. She was amazed by the service, good, and ambience. Also, made the reservation help us seat quickly. I highly recommended, is in a great spot in NYC.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Benihana
    luv2eatout
    Dined on 9/11/2014
    I've been coming to Benihana's for over 20 years and it's our family's favorite restaurant.
    Special Features:
    fit for foodies, good for groups, great for lunch, hot spot, kid-friendly, late-night find, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • whatmeworryVIP
    Dined on 9/8/2014
    The experience was lightly amusing. The food was fair and nothing special. The onion soup was weak.
    Special Features:
    good for groups, kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • terrible service
    lobstervsshrimps
    Dined on 9/7/2014
    They cook lobster for us while we have asked shrimps and made us pay the lobster anyway.
    Special Features:
    scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • great time
    kuffy
    Dined on 9/7/2014
    Great time the chef was funny. I would go back again. Took a friend for the first time and they enjoy it.
    Special Features:
    good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Great dining experience
    JLev
    Dined on 9/7/2014
    Went with my girlfriend for our anniversary. The food was delicious and plentiful, although quite pricey. The chef was fun and entertaining, however the waiter wasn't around much. I would recommend more for special occassions due to the high price.
    Special Features:
    fit for foodies, good for groups, great for lunch, kid-friendly, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Food was good
    PetraB
    Dined on 9/6/2014
    We had made our reservation for 4 people at 9.45 pm and upon arrival they told us that we had to wait until a table was available. Not wait until OUR table was available, but A table. It was not only our company that had to wait, there were several people/groups waiting for their reserved table and we were all given a little buzzer that would let us know when A table was ready. We didn't have to wait more than 20 minutes which was good, but this is not why you reserve a table.
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Go elsewhere
    KennethT
    Dined on 9/6/2014
    My wife and I were in the mood for hibachi so we made res here. First, it's full of rowdy people who decide to hang out on the tables outside and the staff is too intimidated to make them leave so the space was unused. Next, even with reservations, you're forced to wait on another line and given a pager - we waited another 30 min. The food was ok and the show was good but it's the exact same thing at every hibachi show so nothing special. Our waitress forgot an item my wife ordered and didn't acknowledge it either. Even when we were leaving, the staff doesn't acknowledge you or hold the doors open for you. But going back to our waiting, we were tempted to just go across the street to uncle jacks and regret not leaving to do so.
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Great for Groups
    SingleMom
    Dined on 9/4/2014
    Groups of will have a great time. Don't forget your Sake! Sign up online and get your $30 birthday coupon! Also good for kids birthdays.
    Special Features:
    good for groups, kid-friendly, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Good Meeting Place
    jaylynn
    Dined on 9/4/2014
    My friend and I always love meeting up here, always good food.
    Special Features:
    good for groups, kid-friendly, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Always a good time.
    MAPNYC
    Dined on 9/3/2014
    I used to go to Benihana as a kid. It has clearly been upgraded but it hasn't lost it's charm. Can't go wrong when you are in the mood for some cooking at the table.
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • OpenTable Diner Since 2014
    Dined on 9/1/2014
    The waiter didnt begin preparing our food til we where there for over an hour. the kids were hungry. the chef seemed uninterested.
    Special Features:
    good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Birthday Dinner Fail
    ChristinaVIP
    Dined on 8/31/2014
    Poor service Manager Sunday evening had the personality of a card board box. Chef Jimmy didn't do trick didn't talk and rushed through making our food which in turn made it awful. Only good thing about our dinner was server Francisco. He was energetic and very friendly. Birthday dinner for my husband ended up being very disappointing oh and did I mention they didn't honor his birthday coupon because it was a Sunday nor did Manager offer compensation..we didn't even get our picture taken which we also look forward to. Epic fail.
    Special Features:
    good for groups, great for lunch, kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Something special
    Caro
    Dined on 8/30/2014
    I returned to Benihana nearly 26 years after my first visit. I appreciated especially this event in New York.
    Special Features:
    good for groups, kid-friendly, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • It was great
    Niceplace
    Dined on 8/29/2014
    Just wish I was seated at the time of my reservation. And I think it was a busy night cuz we arrived at 10 for a 10:15 reservation and we didn't sit at our table till 10:45 and didn't eat till 11:40. We waited a long time to eat. But I forgive Benihana because it was a Friday night
    Special Features:
    good for groups, great for outdoor dining, hot spot, late-night find, romantic, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Lots of Fun
    Dazzy
    Dined on 8/29/2014
    The atmosphere is fun, the staff if friendly. I bought my mother and almost 2 year old toddler and we had a good time. My son loved watching as our food was being prepared for us before our eyes. The coconut mojitos are excellent!
    Special Features:
    great for lunch, great for outdoor dining, kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Msdee
    Dined on 8/29/2014
    My daughter s 10th birthday was a blast from beginning to end
    Special Features:
    fit for foodies, good for groups, great for lunch, kid-friendly, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.