Benihana - New York
Benihana - New York

Benihana - New York

  • Dining Style: Casual Dining
  • Website: http://www.benihana.com/locations/newyorkwest-ny-we
  • Phone: 2125810930
  • Hours of Operation:
    Lunch: Monday - Friday: 11:30 am - 3:30 pm, Saturday - Sunday: 12:00 pm - 3:00 pm

    Dinner: Monday - Thursday: 5:00 pm - 11:00 pm, Friday: 5:00 pm - 12:00 am, Saturday: 3:00 pm - 12:00 am, Sunday: 3:00 pm - 11:00 pm
  • Payment Options: AMEX,Carte Blanche,Diners Club,Discover,JCB,MasterCard,Visa
  • Cuisine: Sushi, Japanese
  • Executive Chef: Toshiya Nemoto
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Bar Dining, Bar/Lounge, Beer, Full Bar, Non-Smoking Restaurant, Patio/Outdoor Dining, Takeout, Wine

Getting there

  • Cross Street: Between 5th and 6th Ave
  • Public Transit: F Train ( 57 street stop)

  • Parking: Street Parking
  • Parking Details: Street parking & Discount central parking garage available next door.(51 W56th street)

A word from Benihana - New York
Welcome to Benihana and a dining experience unlike any other! If you’ve never been to Benihana before, let us tell you what you can expect: Our guests are seated at communal tables in groups of eight to ten, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood.

Or you can visit our sushi lounge where a talented sushi chef will prepare the freshest sashimi, maki and signature sushi rolls with the same flair that made Benihana a legend in Japanese cuisine. Smaller tables and more intimate seating is available in the lounge or bar on a first-come, first serve basis, whether you’re looking to enjoy one of our delicious Benihana Teppanyaki entrées or our amazing selection of sushi!
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Benihana - New York reviews from OpenTable diners
332 reviews since July 3, 2014
Overall Rating3.8
  • Food4
    Service3.7
  • Ambiance3.8
    Noise LevelModerate
84% of reviewers would recommend this restaurant to a friend.
good for groups (252)special occasion (159)kid-friendly (133)fit for foodies (68)great for lunch (63)hot spot (60)late-night find (44)romantic (37)neighborhood gem (30)vibrant bar scene (25)great for outdoor dining (17)great for brunch (15)scenic view (11)notable wine list (7)Show More
  • OpenTable Diner Since 2007
    Dined on 10/29/2014
    cook was great tossing food and keeping everyone engaged -- service was bad -- had to wait for reservation, table too small and staff appeared lackadaisical until i asked for manager. for a surprise birthday cake, they couldnt keep the table number straight and came to ask about it, spoiling the surprise. it was fun but mediocre, yet we managed to have a good time. good for kids because they cook in front of you -- food is good but not outstanding -- reason for dining is the experience of watching the chef.
    Special Features:
    good for groups, kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Great for groups
    Eric
    Dined on 10/27/2014
    If you love Japanese food than this is a good place to try. Good is great. Servers are awesome. The chefs are friendly and fun. The only thing weird is if you are not going in a group that is very big you will end up sitting down with people that you don't know. It is nice if you like to meet new people.
    Special Features:
    good for groups, great for lunch, great for outdoor dining, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • ruined a birthday party
    OpenTable Diner Since 2010VIP
    Dined on 10/26/2014
    Booked a table for 10ppl, for 8pm. Some of our party checked in at 8:04, but some were stuck in traffic. The complete party arrived at 8:15 but could not check in because one hostess was moving very slowly to check in people in front of us and the other hostess was talking on the phone for at least 7 minutes. The process was awful. We checked in at 8:22 and they told us our table had been given away promptly at 8:15, because we weren't there. We asked for the manager, who advised that since the complete party wasn't there promptly at 8:15, they gave our table away, without notifying the people who checked in. With a big smile on his face, the manager told us we could wait 45 mins for another table. We went to Mr. Chow instead. Amateurs.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • foodieVIP
    Dined on 10/26/2014
    I have been to Benihana's several times and have always enjoyed it. This last time they must have been short handed because we had to wait a long time for service, although our waiter was very good and rushing around. He was very accommodating but we had to ask several times for things like a high chair and our wine.
    Special Features:
    good for groups, great for lunch, kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Service
    OpenTable Diner Since 2014
    Dined on 10/26/2014
    I had a reservation for 12pm this past Sunday. We weren't seated until 12:15 and the chef didn't come to our table until 1pm. The overall service was exceptionally slow which made the visit to Benihana unpleasant.
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • The Irish girls visit
    Trionor
    Dined on 10/25/2014
    We had a ball my third or forth time their first time for 5 of my group. Great cocktails great fun place!! We all loved it 😃😃
    Special Features:
    good for groups, kid-friendly, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Long wait times
    Food
    Dined on 10/24/2014
    Despite having a reservation, the wait time after checking in is unacceptable. You might have to wait atleast 30 minutes after you tell the host/hostess that you are there with your party Food is good though
    Special Features:
    good for groups, neighborhood gem, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great
    OpenTable Diner Since 2014
    Dined on 10/24/2014
    The atmosphere was great, and lots of fun. Good service
    Special Features:
    good for groups, great for lunch, hot spot, kid-friendly, late-night find, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Terrible
    A69wS
    Dined on 10/24/2014
    Maybe I shouldn't write a review since we left before dinner but the volume was the worse I've ever experienced. We were seated in a room with four birthday parties with parenents out of control, kids running around screaming and waitresses who couldn't care less. When we said that we needed to leave since the volume was terrible they laughed and said absolutely nothing. No solution in sight, no excuses, nothin. I will never visit a Benihana again.
    Special Features:
    kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Waited for 2hrs after reservation
    PRDinerNYC
    Dined on 10/23/2014
    We had a reservation at 8:30pm on a Wednesday. We showed up full party at 8:15 to check in and had a drink at the bar. An hour later, we check in at the desk at which point they said "ballpark" another 20 min as they were super backed up. AN HOUR AND A HALF LATER - still no Table. TWO hours later, check in again and still no table ready and quite honestly very little in the way of an apology. I mean, I live in New York, an hour after a reservation- it's annoying but it happens. Two hours is just bad management. We left and ate at the Amazing ramen place across the street. DO NOT GO IF YOU HAVE A SPECIAL OCCASION as the risk for a long wait is very high. I've been to other Benihanas and I know how it works. There is just not excuse for this
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Benihana New York
    2halves
    Dined on 10/23/2014
    Great food, sharing table with strangers was a little odd to begin with but by the end you felt connected, chef great very entertaining, the table waitress was friendly and knowledgable. So all good on that side of things. The negative we arrived at 8 for an 8:15 sitting, we waited in the bar area, where it took 20 minutes to get a drink which was overpriced I ordered a glass of Pinot Grigio they automatically gave the most expensive, the bar staff did not offer the more reasonable option. We were not shown to our table till 9pm and had to ask a couple of times for when we would be seated, these things spoiled an otherwise great evening. It would not put me off going again.
    Special Features:
    good for groups, hot spot, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Very Nice!
    PamG
    Dined on 10/21/2014
    We visited Benihana for my husband's birthday and it was very nice, we got to participate and the food was very good as well. We both had the chicken and it was well seasoned and the fried rice was good as well. I will recommend this place if you want a different dinner experience.
    Special Features:
    good for groups, kid-friendly, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • OpenTable Diner Since 2009VIP
    Dined on 10/20/2014
    It was frustrating we had to wait an hour for our chef to cook in front of us. The reason being the chef was cooking at the table across from us. They should make it so two chef's can cook at once.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Pretty Good
    MsFreckles
    Dined on 10/20/2014
    I made a reservation on Open Table and arrived on time. However, when I checked into the podium, they told me there would be a wait. I figured it would only be a brief wait (under 10 minutes), but I ended waiting a little over 30 minutes to be seated! During this time, no one gave me a reason why I was waiting so long or even checked on me. I almost walked out; there seemed no point in making a reservation. The atmosphere, service, and food were good - not remarkable or outstanding - but good.
    Special Features:
    good for groups, kid-friendly, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Good
    melchristinenyc76
    Dined on 10/19/2014
    Love bennihanna . I have been coming here for years. A must do for a weekend dinner is reservations. This place is great for birthday celebrations .
    Special Features:
    fit for foodies, good for groups, kid-friendly, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Rennee
    Dined on 10/18/2014
    Very entertaining chef. Good food. A great place to go with a group of friends
    Special Features:
    fit for foodies, good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Awesome
    Luconstantino
    Dined on 10/16/2014
    Me and my new husband quente there on our honey moon to celebrate and were amazed with the delicious food and the show ! It was a great experience !!! Looking floreardes to come back !
    Special Features:
    fit for foodies, good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Benihanhan
    Dined on 10/15/2014
    very good food kool atmosphere, great for celebrations. summo rolls highly recmmended:)
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Horrible
    Freddy21808
    Dined on 10/12/2014
    I booked a table a for 10 pm me my family they had us waiting till almost 11 in cold they kept saying 5 min 10 mins very in professional we ended up leaving waste of our night
    Special Features:
    vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Fun place but poorly managed
    SarahDCVIP
    Dined on 10/12/2014
    This is a great place for kids...but not if you have to wait 45 minutes AFTER your reservation to be seated. This seemed to be a common occurance for all diners. Better management is necessary. Other than that, the food is good and it's very entertaining for children.
    Special Features:
    good for groups, kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Food
    Niecy2
    Dined on 10/12/2014
    The cook & food was very good. The restaurant is kid friendly.
    Special Features:
    good for groups, kid-friendly, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Try it! You'll have fun too!!
    Rickyortega
    Dined on 10/11/2014
    Great food, great experience! Benihana's has it all! Ambience plus the cook comes to you!! Great for parties of 5 or more!
    Special Features:
    good for groups, hot spot, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Love Benihana!!
    OpenTable Diner Since 2014
    Dined on 10/11/2014
    Come hungry as u get a lot to eat! The food is amazing, so fresh and tasty and cooked to perfection!!
    Special Features:
    fit for foodies, good for groups, great for outdoor dining, hot spot, kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Big waiting
    MichaelWidi
    Dined on 10/10/2014
    I made a reservation over the Internet and came there about 10 Minuten before the Time. A Lot of Waiting People where already Waiting and complaining. We waitet 3/4 Hour and only After several complains we reveived a Table. It Looks that they overbook the Table and Knowledge that there will be a Waiting Time. Thais Not ok for me. The Cook made a Good Show and the Steaks and Big shrimp where great. Will go another Time but only without waiting.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Unexpected
    Jvi3ra
    Dined on 10/10/2014
    The restaurant was unorganized. Poor time management. Many people including myself had reservations but still had to wait an additional 45 minutes or more to be seated. I used to love benihanas, but the manhattan location is unlike the rest and not in a good way.
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • No special requests
    OpenTable Diner Since 2014
    Dined on 10/7/2014
    I am a vegetarian and has almost nothing to eat there. In addition, they didnt want to change my shrimp appetizer to anything other than an additional side salad. There should definitely be more vegetarian options in the menu.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Great atmosphere
    Evie
    Dined on 10/7/2014
    We enjoyed the our meal and the great options avaliable to us. The restaurant feels more open and less noisy. The food was great and the chef was entertaining. I would definitely recommend the restaurant.
    Special Features:
    fit for foodies, good for groups, great for brunch, great for lunch, kid-friendly, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • My Favorite Resturant
    Battles
    Dined on 10/7/2014
    Everyone I visit a city with a Benign it's a must that I go.
    Special Features:
    hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Horrible
    horrible2dine
    Dined on 10/5/2014
    Hello. Me and my group had a reservation for 7.45 Benihana Manhattan . We came there 7.40 and waited until 8.45 when we left the place. This was a group of five people. Staff didn't know anything about when our table would be ready and it made or night boring. 8.45 we asked how long because we had been waiting for 65 minutes but the didn't know. So very poor and I'm disappointing.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Reservations are irrelevant
    nycdinerVIP
    Dined on 10/5/2014
    We arrived on time for our 7 pm reservation, then had to wait about 50 minutes before being seated, as seemed to be the pattern with everyone else that evening. Then, when we were seated, we waited another 30 minutes or so before the chef arrived to begin preparing our food. The waiter and chef were very nice, but the mismanagement and poor logistical planning at play were striking and dimmed what was otherwise a fun experience.
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Bea
    luv2dine
    Dined on 10/4/2014
    Outstanding food, one of the best in the Metropolitam Aria. But do not visit the restaurant on Friday, or Saturday. Even if having reservation, you will have to wait quit a long time, if you are not a group. The groups are obviously favoured before single visitors. Check-in in the restaurant is inconsistent and confounding and it is very unpleasant. The food and the service in the restaurant is excellent since more than 20 years (regularly visiting for dining), but also the rush hours (like for example Fridays and Saturdays in the evening) driving down (a pitty) also the standard and quality of the service (not of the food).
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Chick
    Dined on 10/4/2014
    It's great fun to dine at Benihana's and to visit for a special occasion.
    Special Features:
    good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Dissapointed
    luvNYC
    Dined on 10/4/2014
    We were a family of 4 visiting from Ireland so we didnt know our way around, I had booked a table for 7.00 .(i had been in Benihana 6 years ago and wanted to bring our kids to the restaurant )our taxi took us to the wrong address which made us late by approx 10 min but they had given away our table, while I know it was not the restaurants fault I felt they could have given us a few more min , they seated us downstarirs which was very noisey and service was slow , we all got our meals at different times , while we were dinning a party came in to restaurant (birthday party) they were 5 min late , we could hear everything , and their table was given away as well, this is very poor form. I would not recommed Benihana to friends.
    Special Features:
    kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • This was my 1st time here.
    luvfood2
    Dined on 10/2/2014
    My food was prepared right at the table. It was fresh, filling, and delicious.
    Special Features:
    good for groups, great for outdoor dining, kid-friendly, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • nice place
    icflores
    Dined on 10/1/2014
    We went to celebrate a birthday and it was great. The service was great.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • loved it as always
    OpenTable Diner Since 2011
    Dined on 9/30/2014
    My husband and I have the tradition of always going here for our birthdays. Thus year though we wanted to include our newborn. However we were afraid there wasn't going to be enough space for a stroller or that the baby will be crying. But the restaurant was very accommodating, they sat us where We could fit the stroller, and were very nice. As always we loved the food, the show, and the picture they give you at the end. :-)
    Special Features:
    good for groups, kid-friendly, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Poor service
    Foodie
    Dined on 9/30/2014
    We waited for over an hour to be stated even if we had a reservation. No excuses or timeline provided from staff. Food is good, but the overall service is poor.
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • OpenTable Diner Since 2010
    Dined on 9/30/2014
    The dining experience was great - fun atmosphere, the hibachi chef was entertaining, playful and good at what he did, etc. Marked down on my reservation request that we were celebrating birthdays and they brought us each a birthday dessert and the servers sang to us. On the negative side, our reservation was for 7:30 pm and yet when we arrived, we were given a buzzer and told that they would notify us when our table was ready. No amount of time was given. After going back up to check at 8 pm, we were told there was a large tour group that came in and was finishing up. Didn't get seated until about 8:25-8:30 pm.
    Special Features:
    good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Great for groups
    Beeblast
    Dined on 9/30/2014
    Perfect place for groups, the chefs are awesome and the food is great👍👍
    Special Features:
    good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Horrible Service
    Disappointeddiner
    Dined on 9/29/2014
    This was the worst dining experience that I have encountered at a Benihana restaurant. First, our service was seriously lacking. We sat with empty salad bowls well into our meal and our server failed to refill our waters until after the meal. The entire table waited over five minutes for everything that we asked for--forks, extra napkins, drinks, etc. Second, I was very disappointed in the food. Our chef lacked showmanship and the food was bland. The fried rice was the worst that I have had. It had barely any color to it and it tasted like white rice sprinkled with soy sauce.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic