Benihana - New York
Benihana - New York

Benihana - New York

  • Dining Style: Casual Dining
  • Website: http://www.benihana.com/locations/newyorkwest-ny-we
  • Phone: 2125810930
  • Hours of Operation:
    Lunch: Monday - Friday: 11:30 am - 3:30 pm, Saturday - Sunday: 12:00 pm - 3:00 pm

    Dinner: Monday - Thursday: 5:00 pm - 11:00 pm, Friday: 5:00 pm - 12:00 am, Saturday: 3:00 pm - 12:00 am, Sunday: 3:00 pm - 11:00 pm
  • Payment Options: AMEX,Carte Blanche,Diners Club,Discover,JCB,MasterCard,Visa
  • Cuisine: Sushi, Japanese
  • Executive Chef: Toshiya Nemoto
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Bar Dining, Bar/Lounge, Beer, Full Bar, Non-Smoking Restaurant, Patio/Outdoor Dining, Takeout, Wine

Getting there

  • Cross Street: Between 5th and 6th Ave
  • Public Transit: F Train ( 57 street stop)

  • Parking: Street Parking
  • Parking Details: Street parking & Discount central parking garage available next door.(51 W56th street)

A word from Benihana - New York
Welcome to Benihana and a dining experience unlike any other! If you’ve never been to Benihana before, let us tell you what you can expect: Our guests are seated at communal tables in groups of eight to ten, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood.

Or you can visit our sushi lounge where a talented sushi chef will prepare the freshest sashimi, maki and signature sushi rolls with the same flair that made Benihana a legend in Japanese cuisine. Smaller tables and more intimate seating is available in the lounge or bar on a first-come, first serve basis, whether you’re looking to enjoy one of our delicious Benihana Teppanyaki entrées or our amazing selection of sushi!
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Benihana - New York reviews from OpenTable diners
337 reviews since June 22, 2014
Overall Rating3.8
  • Food4
    Service3.7
  • Ambiance3.7
    Noise LevelEnergetic
85% of reviewers would recommend this restaurant to a friend.
good for groups (254)special occasion (159)kid-friendly (133)fit for foodies (69)great for lunch (63)hot spot (59)late-night find (44)romantic (37)neighborhood gem (29)vibrant bar scene (24)great for brunch (17)great for outdoor dining (17)scenic view (10)notable wine list (8)Show More
  • Rennee
    Dined on 10/18/2014
    Very entertaining chef. Good food. A great place to go with a group of friends
    Special Features:
    fit for foodies, good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Awesome
    OpenTable Diner Since 2014
    Dined on 10/16/2014
    Me and my new husband quente there on our honey moon to celebrate and were amazed with the delicious food and the show ! It was a great experience !!! Looking floreardes to come back !
    Special Features:
    fit for foodies, good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Benihanhan
    Dined on 10/15/2014
    very good food kool atmosphere, great for celebrations. summo rolls highly recmmended:)
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Horrible
    Freddy21808
    Dined on 10/12/2014
    I booked a table a for 10 pm me my family they had us waiting till almost 11 in cold they kept saying 5 min 10 mins very in professional we ended up leaving waste of our night
    Special Features:
    vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Fun place but poorly managed
    SarahDCVIP
    Dined on 10/12/2014
    This is a great place for kids...but not if you have to wait 45 minutes AFTER your reservation to be seated. This seemed to be a common occurance for all diners. Better management is necessary. Other than that, the food is good and it's very entertaining for children.
    Special Features:
    good for groups, kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Food
    Niecy2
    Dined on 10/12/2014
    The cook & food was very good. The restaurant is kid friendly.
    Special Features:
    good for groups, kid-friendly, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Try it! You'll have fun too!!
    Rickyortega
    Dined on 10/11/2014
    Great food, great experience! Benihana's has it all! Ambience plus the cook comes to you!! Great for parties of 5 or more!
    Special Features:
    good for groups, hot spot, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Love Benihana!!
    OpenTable Diner Since 2014
    Dined on 10/11/2014
    Come hungry as u get a lot to eat! The food is amazing, so fresh and tasty and cooked to perfection!!
    Special Features:
    fit for foodies, good for groups, great for outdoor dining, hot spot, kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Big waiting
    MichaelWidi
    Dined on 10/10/2014
    I made a reservation over the Internet and came there about 10 Minuten before the Time. A Lot of Waiting People where already Waiting and complaining. We waitet 3/4 Hour and only After several complains we reveived a Table. It Looks that they overbook the Table and Knowledge that there will be a Waiting Time. Thais Not ok for me. The Cook made a Good Show and the Steaks and Big shrimp where great. Will go another Time but only without waiting.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Unexpected
    Jvi3ra
    Dined on 10/10/2014
    The restaurant was unorganized. Poor time management. Many people including myself had reservations but still had to wait an additional 45 minutes or more to be seated. I used to love benihanas, but the manhattan location is unlike the rest and not in a good way.
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • No special requests
    OpenTable Diner Since 2014
    Dined on 10/7/2014
    I am a vegetarian and has almost nothing to eat there. In addition, they didnt want to change my shrimp appetizer to anything other than an additional side salad. There should definitely be more vegetarian options in the menu.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Great atmosphere
    Evie
    Dined on 10/7/2014
    We enjoyed the our meal and the great options avaliable to us. The restaurant feels more open and less noisy. The food was great and the chef was entertaining. I would definitely recommend the restaurant.
    Special Features:
    fit for foodies, good for groups, great for brunch, great for lunch, kid-friendly, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • My Favorite Resturant
    Battles
    Dined on 10/7/2014
    Everyone I visit a city with a Benign it's a must that I go.
    Special Features:
    hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Horrible
    horrible2dine
    Dined on 10/5/2014
    Hello. Me and my group had a reservation for 7.45 Benihana Manhattan . We came there 7.40 and waited until 8.45 when we left the place. This was a group of five people. Staff didn't know anything about when our table would be ready and it made or night boring. 8.45 we asked how long because we had been waiting for 65 minutes but the didn't know. So very poor and I'm disappointing.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Reservations are irrelevant
    nycdinerVIP
    Dined on 10/5/2014
    We arrived on time for our 7 pm reservation, then had to wait about 50 minutes before being seated, as seemed to be the pattern with everyone else that evening. Then, when we were seated, we waited another 30 minutes or so before the chef arrived to begin preparing our food. The waiter and chef were very nice, but the mismanagement and poor logistical planning at play were striking and dimmed what was otherwise a fun experience.
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Bea
    luv2dine
    Dined on 10/4/2014
    Outstanding food, one of the best in the Metropolitam Aria. But do not visit the restaurant on Friday, or Saturday. Even if having reservation, you will have to wait quit a long time, if you are not a group. The groups are obviously favoured before single visitors. Check-in in the restaurant is inconsistent and confounding and it is very unpleasant. The food and the service in the restaurant is excellent since more than 20 years (regularly visiting for dining), but also the rush hours (like for example Fridays and Saturdays in the evening) driving down (a pitty) also the standard and quality of the service (not of the food).
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Chick
    Dined on 10/4/2014
    It's great fun to dine at Benihana's and to visit for a special occasion.
    Special Features:
    good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Dissapointed
    luvNYC
    Dined on 10/4/2014
    We were a family of 4 visiting from Ireland so we didnt know our way around, I had booked a table for 7.00 .(i had been in Benihana 6 years ago and wanted to bring our kids to the restaurant )our taxi took us to the wrong address which made us late by approx 10 min but they had given away our table, while I know it was not the restaurants fault I felt they could have given us a few more min , they seated us downstarirs which was very noisey and service was slow , we all got our meals at different times , while we were dinning a party came in to restaurant (birthday party) they were 5 min late , we could hear everything , and their table was given away as well, this is very poor form. I would not recommed Benihana to friends.
    Special Features:
    kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • This was my 1st time here.
    luvfood2
    Dined on 10/2/2014
    My food was prepared right at the table. It was fresh, filling, and delicious.
    Special Features:
    good for groups, great for outdoor dining, kid-friendly, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • nice place
    icflores
    Dined on 10/1/2014
    We went to celebrate a birthday and it was great. The service was great.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • loved it as always
    OpenTable Diner Since 2011
    Dined on 9/30/2014
    My husband and I have the tradition of always going here for our birthdays. Thus year though we wanted to include our newborn. However we were afraid there wasn't going to be enough space for a stroller or that the baby will be crying. But the restaurant was very accommodating, they sat us where We could fit the stroller, and were very nice. As always we loved the food, the show, and the picture they give you at the end. :-)
    Special Features:
    good for groups, kid-friendly, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Poor service
    Foodie
    Dined on 9/30/2014
    We waited for over an hour to be stated even if we had a reservation. No excuses or timeline provided from staff. Food is good, but the overall service is poor.
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • OpenTable Diner Since 2010
    Dined on 9/30/2014
    The dining experience was great - fun atmosphere, the hibachi chef was entertaining, playful and good at what he did, etc. Marked down on my reservation request that we were celebrating birthdays and they brought us each a birthday dessert and the servers sang to us. On the negative side, our reservation was for 7:30 pm and yet when we arrived, we were given a buzzer and told that they would notify us when our table was ready. No amount of time was given. After going back up to check at 8 pm, we were told there was a large tour group that came in and was finishing up. Didn't get seated until about 8:25-8:30 pm.
    Special Features:
    good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Great for groups
    Beeblast
    Dined on 9/30/2014
    Perfect place for groups, the chefs are awesome and the food is great👍👍
    Special Features:
    good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Horrible Service
    Disappointeddiner
    Dined on 9/29/2014
    This was the worst dining experience that I have encountered at a Benihana restaurant. First, our service was seriously lacking. We sat with empty salad bowls well into our meal and our server failed to refill our waters until after the meal. The entire table waited over five minutes for everything that we asked for--forks, extra napkins, drinks, etc. Second, I was very disappointed in the food. Our chef lacked showmanship and the food was bland. The fried rice was the worst that I have had. It had barely any color to it and it tasted like white rice sprinkled with soy sauce.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Typical Experience
    GeoffVIP
    Dined on 9/29/2014
    By "typical" I'm not complaining or being negative it just is what it is. Was a nice meal in a nice environment. Not spectacular and not bad either. I enjoyed my meal but my wife had some complaints about her's. Chicken was not as tender and tasty as usual.
    Special Features:
    good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Never got seated
    hungrynyc
    Dined on 9/28/2014
    Had this reservation for three weeks. Arrived to a madhouse of people (with reservations) who had been waiting over an hour to be seated. Waited an hour with my group, on my birthday. Finally had to give up and walk out. No idea how the food is, but the service is pathetic. Also, when I left around 8pm, a group that had a 6:30 reservation still had not been seated and the restaurant was STILL taking reservations for 8pm on Open Table. Not worth the time.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Good experience
    OpenTable Diner Since 2014
    Dined on 9/27/2014
    This was my 1st time going to Benihana. Before I went I read a few reviews and asked around. Many had issues with reservations being honored and the waiting time. Because it was my husband's birthday, I wanted everything to be just right so I was a bit hesitant. We had reservations for 9:30pm, we got there at 9:15 pm and by 9:25pm we were seated at our table. It was an overall good experience and I'd definitely go back and I'd recommend to friends.
    Special Features:
    good for groups, great for lunch, great for outdoor dining, late-night find, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Too much hype!
    NeverAgain
    Dined on 9/27/2014
    I made a reservation for my daughters birthday dinner for 6:15pm on a Saturday night. We arrived early and I asked if we were able to be seated earlier at which the "hostess" advised to give her about 5-10 minutes..after 30 minutes I approached the "hostess" desk again to inquire about my 5-10 minute wait where another young lady advised that earlier reservations needed to be seated first..something the other girl clearly forgot to tell me! We were seated at 6:06pm! A whole 9 minutes before our original reservation time! And then followed by a lack luster cook, pushy waitress and a somber birthday song! Needless to say I will NEVER be going there again!!
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Ruined a child's 10th birthday
    OpenTable Diner Since 2010
    Dined on 9/27/2014
    After planning dinner at this restaurant for over a month, our reservation was cancelled because we were 15 minutes late -- even though everyone in the city knew that traffic was snarled in all directions by the UN and the Clinton Global Fund Meeting. We even spent over $100 trying to get there in pedicabs and Ubers even though we were staying less than 20 blocks away. Benihana instead of seating those who got there on time, sent us all scrambling for a last minute meal before our theater tickets and weren't the least bit apologetic about it. We missed the first scene in the show and missed out on what we thought would be a fun dinner for the 5 kids we had brought to NY from Washington. Thanks a lot Benihana!
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Reservations
    Foodfanatic21
    Dined on 9/26/2014
    If you reserve your seat let's say at 6pm prepare yourself to be seated around 7pm or 8pm.
    Special Features:
    neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • For the experience
    sby616
    Dined on 9/26/2014
    This is a NY institution. You know what you are going to get. Subpar food, tourists and people watching What I did not realize is if you make a reservation, it is not actually for that time. I made a 7:15 reservation and did not get seated until 8:30, a whole hour after I arrived. What is the point of making a reservation if you can't be seated at your desired time. I would not recommend this place if you are on a tight schedule.
    Special Features:
    good for groups, kid-friendly, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Great service, as always!!
    Nicky
    Dined on 9/26/2014
    Benihana is one of my favorite restaurants. I took my bf for the first time & he loved it! See you soo ;-)
    Special Features:
    good for groups, great for lunch, hot spot, kid-friendly, neighborhood gem, notable wine list, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Everything turned out great
    OpenTable Diner Since 2013
    Dined on 9/25/2014
    It was my girlfriends bday and at first things were horrible we were seated with another group which took all the romance from our date. As we were about to walk out a manager gave us out own table and changed what could have been a bad even into something special.
    Special Features:
    good for groups, hot spot, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Great ambiance!
    OpenTable Diner Since 2012
    Dined on 9/25/2014
    The chef's show was great and with reservations you are seated timely! But the food while TASTY gave me the runs so beware for people have a sensitive stomach
    Special Features:
    fit for foodies, good for groups, hot spot, late-night find, notable wine list, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Fair price
    OpenTable Diner Since 2014
    Dined on 9/23/2014
    Fabulous food and service . The Fuji sake is omg so tasty.a must go place .2thumbs up
    Special Features:
    fit for foodies, good for groups, great for lunch, great for outdoor dining, late-night find, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Benihana at its best
    DrewFromNY
    Dined on 9/21/2014
    Benihana may not be haute cuisine, but the food at the Manhattan location (West 56th Street) is terrific. Service is great and it's always a treat for me and my kids. This location is fairly recently renovated, including the downstairs bar and downstairs area where they have regular table service, so it has a clean, modern feel to it. Of course, the chefs are still the expert showmen/cooks they have always been and deliver an entertaining and delicious meal every time.
    Special Features:
    good for groups, kid-friendly, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • I Cancelled the Reservation
    NYCFoodie
    Dined on 9/20/2014
    I hate to write a bad review (I rarely do!) but I was REALLY excited for Benihana, And I'm sure it WOULD have been great. I made a reservation about a week in advance. It was booked, all was well. My entire party arrived at the same time, we have to fight our way just to get in the door it was so packed, I even waited nearly 20 minutes just to get to the front desk (I was just thanking my lucky stars I had a reservation). When I finally got to the host, they said they were over-booked, something happened with their online reservation system, they didn't have enough tables, they'll try their best, etc. We waited for over an hour before we finally decided to go elsewhere. Not entirely their fault...but extremely disappointing.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Costumer Service Joke
    DissapointedVIP
    Dined on 9/20/2014
    I made reservation on open table for 8:30 on a Saturday. When I got there they informed me they were running behind and there would be a 30-40 min wait. At which point we agreed to wait and had a drink at the bar. After 40 minutes I went back to the host where the manager informed me due to an error they made to many reservations and it could be in excess of an hour before sitting me and I should go back to the bar and just deal with it. We left. No effort was made to feed us an app or even send a drink which I ams ure would have gone a long way to appease me and others. The manager just did nothing. This was a lazy Manager and if he worked in any of the restaurants I am involved in would be out the door before the end of the night!
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Good but horrible service
    Jacksonislife
    Dined on 9/20/2014
    We had a reso for 8:00 and we were not seated till 9:20. Food is amazing though.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.