Benihana - Cleveland
Benihana - Cleveland

Benihana - Cleveland

  • Dining Style: Casual Dining
  • Website: http://www.benihana.com/locations/cleveland-oh-cl
  • Phone: 2164647575x
  • Hours of Operation:
    Lunch: Monday - Thursday: 11:30 am - 2:30 pm, Friday: 11:30 am - 3:00 pm, Saturday - Sunday: 12:00 pm - 3:00 pm

    Dinner: Monday - Thursday: 5:00 pm - 10:00 pm, Friday: 3:00 pm - 10:30 pm, Saturday: 3:00pm - 11:00pm, Sunday: 3:00 pm - 9:00 pm
  • Payment Options: AMEX,Carte Blanche,Diners Club,Discover,JCB,MasterCard,Visa
  • Cuisine: Sushi, Japanese
  • Executive Chef: Toshiya Nemoto
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Beer, Full Bar, Happy Hour, Non-Smoking Restaurant, Takeout, Wheelchair Access, Wine

Getting there

  • Cross Street: Between Richmond & Green Road
  • Parking: Private Lot
A word from Benihana - Cleveland
Welcome to Benihana and a dining experience unlike any other! If you’ve never been to Benihana before, let us tell you what you can expect: Our guests are seated at communal tables in groups of eight to ten, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood.

Or you can visit our sushi lounge where a talented sushi chef will prepare the freshest sashimi, maki and signature sushi rolls with the same flair that made Benihana a legend in Japanese cuisine. Smaller tables and more intimate seating is available in the lounge or bar on a first-come, first-served basis, whether you’re looking to enjoy one of our delicious Benihana Teppanyaki entrées or our amazing selection of sushi!
Continued
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Awards voted by OpenTable diners
  • Diners' Choice WinnerKid Friendly
Benihana - Cleveland reviews from OpenTable diners
86 reviews since May 19, 2014
Overall Rating4.2
  • Food4.3
    Service4.1
  • Ambiance3.9
    Noise LevelModerate
85% of reviewers would recommend this restaurant to a friend.
good for groups (61)special occasion (52)kid-friendly (28)great for lunch (24)fit for foodies (17)neighborhood gem (16)hot spot (13)romantic (11)vibrant bar scene (9)great for brunch (9)notable wine list (7)late-night find (4)scenic view (3)great for outdoor dining (1)Show More
  • Great
    OpenTable Diner Since 2014
    Dined on 9/13/2014
    Everything was wonderful and Derrick was the best server EVER!!!!
    Special Features:
    good for groups, great for brunch, great for lunch, hot spot, kid-friendly, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • down hill
    carmaildiva
    Dined on 9/11/2014
    I have been dining at Benihana ' s for several years and have never had any issue's. The quality and ambiance of the restaurant has changed. I was not satisfied with my dining experience here
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Poor Job Cooking
    BigFan
    Dined on 9/7/2014
    Poor experience with cook, I'm a big fan of the Benihana's was there 3 times in one week, The cook Richmond did a very poor job w service as well as cooking, 1) men in 40's do not want to be refer to as " boy" I requested refill of sauce never got, does not know how to prepare "Benihana Excellence's" put meat on my plate, no teriyaki sauce, no scallions, when I explained how it's prepared he attempted to just pour teriyaki sauce on the steak on my plate, not cooked in just poured on.. Drove 45-miles for a poor experience... Richmond needs either: Retained, Reassigned, or Removed...
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • ALWAYS PERFECT
    schaefer83VIP
    Dined on 9/4/2014
    BENIHANA'S, ESPECIALLY THIS LOCATION IS ALWAYS PERFECT!! ALWESOME SERVICE, & EVEN BETTER FOOD
    Special Features:
    fit for foodies, good for groups, neighborhood gem, notable wine list, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Quality of Benihana has gone down
    MMMM
    Dined on 8/31/2014
    Even though we had a reservation, we had to wait 15 minutes for a table. It seemed like the restaurant wasn't adequately staffed for the night as we had to wait even though they had roped off a 1/3 of the tables as off limits for the evening. The food was ok but it seems as though the quality of the beef that was served (we ordered filet) has gone down compared to previous visits. The chef did a good job but the waitress service was inconsistent, which could have been due to her having to cover too many tables.
    Special Features:
    good for groups, kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Worth the Drive
    BigFan
    Dined on 8/31/2014
    Great food, when I want to be pleased with a meal I can aways count on Benihana's, I drive 40/miles to get there but it's worth the special trip...
    Special Features:
    good for groups, great for brunch, great for lunch, kid-friendly, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Good food
    ceda
    Dined on 8/25/2014
    I Love it! I come all the time! Great ppl Food! Come if u can.
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Needs improvement
    T6788
    Dined on 8/22/2014
    Service was not attentive, bills were incorrect and took over 30 min. To pay. Food was just ok. Did not address the reservation timely and restaurant did not have enough help.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • It's was great but slow service
    Eisha
    Dined on 8/21/2014
    I had a nice time with my daughter , the food is always great.... The service time to need a little improvement but other them that it was great
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Wonderful birthday this year
    Dippy
    Dined on 8/13/2014
    My granddaughter joined me to celebrate my birthday Wednesday evening. At our table were two other birthday coupon recipients. Everything was handled smoothly and in a very timely manner. Our chef was humorous and had us giggling alot! The steak was done perfectly, and the shrimp was large and flavorful. Naturally, we both took food home; quantities served there are very generous.
    Special Features:
    good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Best experience yet!
    Brassbuddha
    Dined on 8/11/2014
    We dine here about six times a year and this time everything was perfect! The food and service were both exceptional. I am usually overly critical, but on this visit everything was perfect. The food quality was excellent as always, and the attentiveness of the server and the chef was much improved over prior visits where it was hit or miss. The Japanese restaurant still reigns supreme over all the others in the area we have tried.
    Special Features:
    kid-friendly, good for groups, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • It's ok. Expect better for the $
    kmark
    Dined on 8/3/2014
    Prices are high to begin with, and if you want fried rice, and who doesn't, it's extra 4$. They need to update their salad dressing, it's very bitter, the quality of the steak and shrimp was very good.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Char's
    chrjmy
    Dined on 8/2/2014
    Enjoyed our dinner, celebrated my friends and my birthdays. Only got one picture (hard to split that) We asked for another and there was no paper to print it on. A little disappointed. Over all it was excellent, great cook!
    Special Features:
    special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Disappointed
    Dined on 8/2/2014
    Waited 30 minutes after we were seated for a someone to take our order and a chef to come to cook our food it was my nieces 11th birthday didn't even get a picture had to ask 4 times for them to sing happy birthday then only two people came one with a dishpan in her hand....we wanted rainbow ice cream and they were out
    Special Features:
    kid-friendly, good for groups, special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Lazy staff and prejudice management
    OpenTable Diner Since 2012
    Dined on 7/31/2014
    This place has really fell off. We sat next to a couple who refused to eat because of rude service, they left without eating a thing and had the police called for not paying. We heard the manager lie and said they ate without paying,
    Special Features:
    hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • amazed
    OpenTable Diner Since 2014
    Dined on 7/31/2014
    WE HAD VICKY AS OUR WAITRESS SHE WAS BEAUTIFUL IN EVERY WAY.. BEST RESTAURANT EXPERIENCE I HAVE EVERY HAD, AND I EAT OUT ALOT...
    Special Features:
    great for brunch, kid-friendly, fit for foodies, good for groups, great for outdoor dining, romantic, special occasion, great for lunch, late-night find, scenic view, neighborhood gem, hot spot, vibrant bar scene, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • POOR
    Silkey
    Dined on 7/31/2014
    I had reservations for 5:00 pm on July 31, 2014 for Benihana's on Chagrin road in Beachwood, Oh with friends for my birthday. Although I used the birthday coupon, the service from the Manager all the down to the waitress was POOR. The manager refused to give us our chefs name and refuse to give us the name of the owner of this restaurant. When asking the waitress a question she seemed VERY annoyed and agitated. The chef over cooked the steak of one of our to go meals and under cooked the rice of another one of our meals. It was not a good experience at all for me. I can not believe a restaurant of this calibur would have a management staff, chef staff, and waiter/ress staff this rude and inconsiderate.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Long Delay
    EvanVIP
    Dined on 7/29/2014
    There was an unusually long delay of at least 25 minutes between eating our salads and the chef arriving. From what I heard, there were at least 23 tables and only 4 chefs. There was at least 2 tables that waited 40+ minutes. I have never had that experience at this restaurant and hope it was a fluke.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Good for special occasions
    RohVA
    Dined on 7/23/2014
    This BeniHana location served very good food, but was pretty slow from a service standpoint. It is located next to our corporate headquarters. The last 2 times I visited headquarters, I tried to take a group to this BeniHana, but we were sent away because it was too busy. This time, we made a reservation ahead of time, but still had to sit 20 minutes at the bar after arriving. Dinner lasted a total of 2 hrs and 45 minutes! Certainly not a place you want to go if you are short on time (and I don't think it makes sense to go here while on business travel). This is, however, a good place for special occasions - several parties celebrated Birthdays. I think the location is a little understaffed and the parking is a little goofy.
    Special Features:
    kid-friendly, good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Absolutely Delish!
    Bethany
    Dined on 7/18/2014
    We drive 100 miles to eat dinner at Benihana Cleveland at least three times a year. Each time, the food is consistently excellent.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • great service
    Temetra
    Dined on 7/9/2014
    I loved the restaurant it had great service, you can expect me to be back soon
    Special Features:
    good for groups, special occasion, great for lunch, late-night find, hot spot, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Awesome
    schaefer83VIP
    Dined on 6/27/2014
    Benihana's never disappoints! Awesome food & service. Filet Mignon was amazing & very tender. Fried rice is simply the best anywhere.
    Special Features:
    fit for foodies, good for groups, romantic, special occasion, great for lunch, neighborhood gem, hot spot, vibrant bar scene, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Marc
    Dined on 6/27/2014
    In a restaurant where the food is cooked right in front of you interaction with the chef is very important. Mike was excellent in this regard and his food was very well prepared making our dining experience with our friends great.
    Special Features:
    good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Excellent for special occassions
    MomsBenihanareview
    Dined on 6/25/2014
    Brought my mom for her birthday.We had an 8:30 reservation on Wednesday, and were seated quickly. Kids really enjoyed themselves! Took a while to get to next course after so hi p/salad. Chef was very entertaining, just a little hard to understand. They sang happy birthday to my mom. At end, my sister-in-law stepped outside to smoke, and bus boy threw away her remaining food, that she had planned to take home. But they handled it well, and offered to either give discount or replace meal. Overall, we enjoyed ourselves though!
    Special Features:
    great for brunch, kid-friendly, fit for foodies, good for groups, special occasion, great for lunch, neighborhood gem, hot spot, vibrant bar scene, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Great birthday dinner celebration
    Rachelle
    Dined on 6/24/2014
    I went to Benihana on a tuesday evening for dinner with my 13 year old goddaughter. We were seated very close to our reservation time, had great service from our waiter Derek, didn't have to wait for refills on her lemonade, or my water. The chef was very entertaining, our tuna steaks were cooked to a perfect medium-rare, then several of the staff sang Happy Birthday to us.
    Special Features:
    kid-friendly, fit for foodies, good for groups, romantic, special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Poor hospitality
    sacypacy2876
    Dined on 6/23/2014
    I was a big time fan of Benihana, but not anymore. Food is tasty, but poor in hospitality. It was my wife’s birthday which I thought of celebrating at Benihana, I had to tell the waitress about the birthday at the end and ask for ice cream. It was so disgusting to beg for ice cream. Chef cooked fried rice right at the beginning and shrimps at the end. By the time he cooked Chicken, fried rice got cold. Chef was also very much interested in talking to only one customer. Felt neglected. Also not good for Hindu customers, since they cook beef and chicken at same time on same grill. Instead they can cook egg, seafood and chicken first and beef at the end. Hindu don’t eat Beef so I don’t see them at Benihana but see them at all other restaurant.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • An interested group
    OpenTable Diner Since 2014
    Dined on 6/19/2014
    It was a good experience. The service was very good and so was the food. There were three groups at our table and everyone was very friendly. We shared conversation about the food and everyone said they were enjoying the food and the company
    Special Features:
    good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Yummy!
    Beckhomec
    Dined on 6/19/2014
    We have been to Benihana's many times. The past couple years, but especially the past few visits, the food was not as tasty. This past Thursday, however, the food was out of this world. We really think the reason for this was the young man who was our chef was very accommodating when all of us at the table asked that he use more, more, more garlic butter. Other chefs have told us that the restaurant was trying to "go healthy" and were not willing to adapt their meal preparation to our preferences. We can eat healthy every other night, but on these special occasions that we get to eat at Benihana's we want flavor, and that's what we got. Excellent meal!!!
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Wonderful sushi!
    vader77
    Dined on 6/14/2014
    Hands down the BEST sushi I've ever had...and I've been to sushi restaurants in Tokyo Japan. The rice and everything was absolutely perfect! Even though I live over an hour away, I'll definitely be coming back for the sushi!
    Special Features:
    fit for foodies, good for groups, special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Ai3889
    Dined on 6/14/2014
    My last meal at Benihana left me disappointed. My table ended up with a chef that was not fully expierenced as some of the others. Therefore, meal my meal did not hold up to my higher expectations of Benihana. Overall, the service I received was fine but I was rather underwhelmed by the lack of flavor from the chicken fried rice I paid extra to have.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Still a Family favorite
    Tsassy1
    Dined on 6/14/2014
    Friendly & funny chef, "Charlie" was entertaining & efficient. My scallops we're overdone but everything else was perfect so I didn't complain. I Did however complain about the corn on the kids plate. It was FOUL
    Special Features:
    good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Benihana has really gone downhill
    Heatherd
    Dined on 6/2/2014
    We got to the restaurant and were seated right away. The table was sticky and greasy. We constantly had to remind our server to bring things to us, sushi, drinks etc. then the chef screwed up orders and put the wrong food on people plates. Overall it was a pretty rotten experience.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Family Fun
    MSFHBF
    Dined on 5/31/2014
    A great place for a family birthday, anniversary or celebration!
    Special Features:
    kid-friendly, good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Benihanas
    crudolphr1
    Dined on 5/29/2014
    Benihanas is very good. I enjoy watcing them cook the food in front of me. I also love the shrimp sauce.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Good place to have fun
    LordPerrin
    Dined on 5/29/2014
    Went there for an anniversary dinner and it was a lot of fun and the food was excellent.
    Special Features:
    good for groups, romantic, special occasion, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Always Reliable
    Bgreen2460
    Dined on 5/21/2014
    It's always the same when you go there. The food is awesome and it's a great time. Make sure you go hungry.
    Special Features:
    good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Birthday Dinner
    Charisma
    Dined on 5/20/2014
    I went for a birthday dinner and had a great time. My chef was Sebek and he was super nice and fun me and the girls I went with had a great time.
    Special Features:
    great for brunch, fit for foodies, good for groups, romantic, special occasion, great for lunch, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Chef / New Management
    OpenTable Diner Since 2013
    Dined on 5/20/2014
    The new shrimp / orange sauce was lacking, very watered down and the cook burned / over cooked our meals....we got the rice last and my aunt's rice was burnt. Hi sname was Danek / Danet I believe, he was very very friendly but either had the temp up too high because I had to ask him twice not to overcook or burn my meal.
    Special Features:
    vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Awesome Dinner
    PCam
    Dined on 5/19/2014
    I had a great time there using my birthday certificate. The chief (Mark) was awesome and did some things that I had never seen over the years I've been coming there. The other people at our table were great as well.
    Special Features:
    kid-friendly, good for groups, special occasion, great for lunch, scenic view, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Ratings-Only Reviews
    Based on 47 ratings-only reviews submitted since May 19, 2014
    • Overall Rating4.6
    • Food4.6
    • Ambiance4.2
    • Service4.5
    • Noise LevelModerate
  • The following 255 reviews are from the Benihana - Cleveland reviews archive.
  • Always a good time
    Bethany
    Dined on 5/16/2014
    Benihana Cleveland has THE BEST Mai Tai's! Food is excellent, as is the service.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic