Benihana - Cleveland
Benihana - Cleveland

Benihana - Cleveland

  • Dining Style: Casual Dining
  • Website: http://www.benihana.com/locations/cleveland-oh-cl
  • Phone: 2164647575x
  • Hours of Operation:
    Lunch: Monday - Thursday: 11:30 am - 2:30 pm, Friday: 11:30 am - 3:00 pm, Saturday - Sunday: 12:00 pm - 3:00 pm

    Dinner: Monday - Thursday: 5:00 pm - 10:00 pm, Friday: 3:00 pm - 10:30 pm, Saturday: 3:00pm - 11:00pm, Sunday: 3:00 pm - 9:00 pm
  • Payment Options: AMEX,Carte Blanche,Diners Club,Discover,JCB,MasterCard,Visa
  • Cuisine: Sushi, Japanese
  • Executive Chef: Toshiya Nemoto
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Beer, Full Bar, Happy Hour, Non-Smoking Restaurant, Takeout, Wheelchair Access, Wine

Getting there

  • Cross Street: Between Richmond & Green Road
  • Parking: Private Lot
A word from Benihana - Cleveland
Welcome to Benihana and a dining experience unlike any other! If you’ve never been to Benihana before, let us tell you what you can expect: Our guests are seated at communal tables in groups of eight to ten, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood.

Or you can visit our sushi lounge where a talented sushi chef will prepare the freshest sashimi, maki and signature sushi rolls with the same flair that made Benihana a legend in Japanese cuisine. Smaller tables and more intimate seating is available in the lounge or bar on a first-come, first-served basis, whether you’re looking to enjoy one of our delicious Benihana Teppanyaki entrées or our amazing selection of sushi!
Continued
Foodspotting photos
See all photos
Awards voted by OpenTable diners
  • Diners' Choice WinnerKid Friendly
Benihana - Cleveland reviews from OpenTable diners
86 reviews since June 23, 2014
Overall Rating4.1
  • Food4.3
    Service3.9
  • Ambiance3.9
    Noise LevelModerate
80% of reviewers would recommend this restaurant to a friend.
good for groups (62)special occasion (49)kid-friendly (32)great for lunch (24)fit for foodies (17)neighborhood gem (16)romantic (14)hot spot (14)great for brunch (12)notable wine list (10)vibrant bar scene (8)late-night find (5)scenic view (3)great for outdoor dining (2)Show More
  • benis
    OpenTable Diner Since 2014
    Dined on 10/19/2014
    I recently went to benihana with my fiance,.his sister and her fiance. We order steak and rice and a bottle of wine. The server wasn't the best but the cook was inviting and put on a good show. All in all it was a good night at benis.
    Special Features:
    good for groups, great for brunch, great for lunch, hot spot, kid-friendly, neighborhood gem, notable wine list, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Benihanas
    OpenTable Diner Since 2013
    Dined on 10/18/2014
    The food was really great. I had reservations for a certain time, yet STILL HAD TO WAIT. Then we finally get to out table and WAITED another 30-45 minutes. It was quite annoying.
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Hibachi Japan is better
    OpenTable Diner Since 2014
    Dined on 10/18/2014
    Our chef was fantastic, but our server Agnus was less than. We waited at least 10 minutes with empty glasses, and had to repeatedly ask for things more than once. She also gave me $2.00 of my change in all coins.
    Special Features:
    good for groups, kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Making new friends
    OpenTable Diner Since 2014
    Dined on 10/18/2014
    At first I didn't know what to expect but as the evening went on it was appeant that all 3 couples were enjoying ourselves the waiter was great I will be coming back again
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • Very good
    OpenTable Diner Since 2014
    Dined on 10/11/2014
    It was awesome. And I enjoyed it very much...........
    Special Features:
    good for groups, great for brunch, kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Eh
    keanekrew
    Dined on 10/2/2014
    Could have been more exciting. We came for my fiancés birthday & we were pleased with the food, but when we arrived we were not knowledged of a "coupon" that our server mentioned, that would have been nice. But our server was on top of things & we appreciated that. We will be returning. Thanks :)
    Special Features:
    good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Love this place
    bdayfun
    Dined on 9/27/2014
    I try to go to Benihanas every year for my birthday. I absolutely love the yum yum sauce. I love when the chef s do tricks it is like dinner and a show. Definitely a fun dining experience. I wouldn't recommend if you're looking for romance.
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • worst experience ever
    OpenTable Diner Since 2014
    Dined on 9/27/2014
    I've been to other restaurant with the same concept, but food was much better. Chief was not very experienced. Rice was cold by the time the meal was ready to eat. It spoiled my birthday. Never again.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Ugh!
    Precious
    Dined on 9/25/2014
    Service was poor, food was gross (used to be superb)
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Maybe went on wrong night
    DLC1
    Dined on 9/24/2014
    Ok first impression was not good. Even though we arrived 15 minutes prior to our reservation, we were seated 15 minutes after our reservation time. The restaurant was extremely noisy and the waitress had a hard time taking our order. Sushi was good and prices were fair. An hour and half after our reservations we were just starting to see the cook prepare our tables meal. Our cook told us he was new and it showed as he overcooked the meats. Everyone was nice but we just didn't enjoy the dinner as we should have. If you have a birthday celebration and you don't mind noise then go celebrate there as they do have discount coupons for your birthday when you sign up on their webpage.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Fun time
    bigshy
    Dined on 9/17/2014
    Had a great time at Benihana celebrating my birthday! Table was available on time and service was quick and accurate. Portion sizes seem to have dropped here over the last couple of years though. Used to always have to get a to-go container and now we don't even think about it. You get smaller cuts of meat and less vegetables and mushrooms. Food was tasty though and the chef and server did a great job.
    Special Features:
    good for groups, kid-friendly, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great
    OpenTable Diner Since 2014
    Dined on 9/13/2014
    Everything was wonderful and Derrick was the best server EVER!!!!
    Special Features:
    good for groups, great for brunch, great for lunch, hot spot, kid-friendly, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great time but watch what you order
    OpenTable Diner Since 2013
    Dined on 9/12/2014
    We had a fabulous time but at the end of the night we had some charges that we didn't know where additional. The fried rice served with the meal was almost $4 more than the white rice. No one said anything at the time. We were just asked would you like steamed or fried.
    Special Features:
    good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • down hill
    carmaildiva
    Dined on 9/11/2014
    I have been dining at Benihana ' s for several years and have never had any issue's. The quality and ambiance of the restaurant has changed. I was not satisfied with my dining experience here
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Poor Job Cooking
    BigFan
    Dined on 9/7/2014
    Poor experience with cook, I'm a big fan of the Benihana's was there 3 times in one week, The cook Richmond did a very poor job w service as well as cooking, 1) men in 40's do not want to be refer to as " boy" I requested refill of sauce never got, does not know how to prepare "Benihana Excellence's" put meat on my plate, no teriyaki sauce, no scallions, when I explained how it's prepared he attempted to just pour teriyaki sauce on the steak on my plate, not cooked in just poured on.. Drove 45-miles for a poor experience... Richmond needs either: Retained, Reassigned, or Removed...
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • ALWAYS PERFECT
    schaefer83VIP
    Dined on 9/4/2014
    BENIHANA'S, ESPECIALLY THIS LOCATION IS ALWAYS PERFECT!! ALWESOME SERVICE, & EVEN BETTER FOOD
    Special Features:
    fit for foodies, good for groups, neighborhood gem, notable wine list, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Quality of Benihana has gone down
    MMMM
    Dined on 8/31/2014
    Even though we had a reservation, we had to wait 15 minutes for a table. It seemed like the restaurant wasn't adequately staffed for the night as we had to wait even though they had roped off a 1/3 of the tables as off limits for the evening. The food was ok but it seems as though the quality of the beef that was served (we ordered filet) has gone down compared to previous visits. The chef did a good job but the waitress service was inconsistent, which could have been due to her having to cover too many tables.
    Special Features:
    good for groups, kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Worth the Drive
    BigFan
    Dined on 8/31/2014
    Great food, when I want to be pleased with a meal I can aways count on Benihana's, I drive 40/miles to get there but it's worth the special trip...
    Special Features:
    good for groups, great for brunch, great for lunch, kid-friendly, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Good food
    ceda
    Dined on 8/25/2014
    I Love it! I come all the time! Great ppl Food! Come if u can.
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Needs improvement
    T6788
    Dined on 8/22/2014
    Service was not attentive, bills were incorrect and took over 30 min. To pay. Food was just ok. Did not address the reservation timely and restaurant did not have enough help.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • It's was great but slow service
    Eisha
    Dined on 8/21/2014
    I had a nice time with my daughter , the food is always great.... The service time to need a little improvement but other them that it was great
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Wonderful birthday this year
    Dippy
    Dined on 8/13/2014
    My granddaughter joined me to celebrate my birthday Wednesday evening. At our table were two other birthday coupon recipients. Everything was handled smoothly and in a very timely manner. Our chef was humorous and had us giggling alot! The steak was done perfectly, and the shrimp was large and flavorful. Naturally, we both took food home; quantities served there are very generous.
    Special Features:
    good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Best experience yet!
    Brassbuddha
    Dined on 8/11/2014
    We dine here about six times a year and this time everything was perfect! The food and service were both exceptional. I am usually overly critical, but on this visit everything was perfect. The food quality was excellent as always, and the attentiveness of the server and the chef was much improved over prior visits where it was hit or miss. The Japanese restaurant still reigns supreme over all the others in the area we have tried.
    Special Features:
    kid-friendly, good for groups, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • It's ok. Expect better for the $
    kmark
    Dined on 8/3/2014
    Prices are high to begin with, and if you want fried rice, and who doesn't, it's extra 4$. They need to update their salad dressing, it's very bitter, the quality of the steak and shrimp was very good.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Char's
    chrjmy
    Dined on 8/2/2014
    Enjoyed our dinner, celebrated my friends and my birthdays. Only got one picture (hard to split that) We asked for another and there was no paper to print it on. A little disappointed. Over all it was excellent, great cook!
    Special Features:
    special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Disappointed
    Dined on 8/2/2014
    Waited 30 minutes after we were seated for a someone to take our order and a chef to come to cook our food it was my nieces 11th birthday didn't even get a picture had to ask 4 times for them to sing happy birthday then only two people came one with a dishpan in her hand....we wanted rainbow ice cream and they were out
    Special Features:
    kid-friendly, good for groups, special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Lazy staff and prejudice management
    OpenTable Diner Since 2012
    Dined on 7/31/2014
    This place has really fell off. We sat next to a couple who refused to eat because of rude service, they left without eating a thing and had the police called for not paying. We heard the manager lie and said they ate without paying,
    Special Features:
    hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • amazed
    OpenTable Diner Since 2014
    Dined on 7/31/2014
    WE HAD VICKY AS OUR WAITRESS SHE WAS BEAUTIFUL IN EVERY WAY.. BEST RESTAURANT EXPERIENCE I HAVE EVERY HAD, AND I EAT OUT ALOT...
    Special Features:
    great for brunch, kid-friendly, fit for foodies, good for groups, great for outdoor dining, romantic, special occasion, great for lunch, late-night find, scenic view, neighborhood gem, hot spot, vibrant bar scene, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • POOR
    Silkey
    Dined on 7/31/2014
    I had reservations for 5:00 pm on July 31, 2014 for Benihana's on Chagrin road in Beachwood, Oh with friends for my birthday. Although I used the birthday coupon, the service from the Manager all the down to the waitress was POOR. The manager refused to give us our chefs name and refuse to give us the name of the owner of this restaurant. When asking the waitress a question she seemed VERY annoyed and agitated. The chef over cooked the steak of one of our to go meals and under cooked the rice of another one of our meals. It was not a good experience at all for me. I can not believe a restaurant of this calibur would have a management staff, chef staff, and waiter/ress staff this rude and inconsiderate.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Long Delay
    EvanVIP
    Dined on 7/29/2014
    There was an unusually long delay of at least 25 minutes between eating our salads and the chef arriving. From what I heard, there were at least 23 tables and only 4 chefs. There was at least 2 tables that waited 40+ minutes. I have never had that experience at this restaurant and hope it was a fluke.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Good for special occasions
    RohVA
    Dined on 7/23/2014
    This BeniHana location served very good food, but was pretty slow from a service standpoint. It is located next to our corporate headquarters. The last 2 times I visited headquarters, I tried to take a group to this BeniHana, but we were sent away because it was too busy. This time, we made a reservation ahead of time, but still had to sit 20 minutes at the bar after arriving. Dinner lasted a total of 2 hrs and 45 minutes! Certainly not a place you want to go if you are short on time (and I don't think it makes sense to go here while on business travel). This is, however, a good place for special occasions - several parties celebrated Birthdays. I think the location is a little understaffed and the parking is a little goofy.
    Special Features:
    kid-friendly, good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Absolutely Delish!
    Bethany
    Dined on 7/18/2014
    We drive 100 miles to eat dinner at Benihana Cleveland at least three times a year. Each time, the food is consistently excellent.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • great service
    Temetra
    Dined on 7/9/2014
    I loved the restaurant it had great service, you can expect me to be back soon
    Special Features:
    good for groups, special occasion, great for lunch, late-night find, hot spot, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Awesome
    schaefer83VIP
    Dined on 6/27/2014
    Benihana's never disappoints! Awesome food & service. Filet Mignon was amazing & very tender. Fried rice is simply the best anywhere.
    Special Features:
    fit for foodies, good for groups, romantic, special occasion, great for lunch, neighborhood gem, hot spot, vibrant bar scene, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Marc
    Dined on 6/27/2014
    In a restaurant where the food is cooked right in front of you interaction with the chef is very important. Mike was excellent in this regard and his food was very well prepared making our dining experience with our friends great.
    Special Features:
    good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Excellent for special occassions
    MomsBenihanareview
    Dined on 6/25/2014
    Brought my mom for her birthday.We had an 8:30 reservation on Wednesday, and were seated quickly. Kids really enjoyed themselves! Took a while to get to next course after so hi p/salad. Chef was very entertaining, just a little hard to understand. They sang happy birthday to my mom. At end, my sister-in-law stepped outside to smoke, and bus boy threw away her remaining food, that she had planned to take home. But they handled it well, and offered to either give discount or replace meal. Overall, we enjoyed ourselves though!
    Special Features:
    great for brunch, kid-friendly, fit for foodies, good for groups, special occasion, great for lunch, neighborhood gem, hot spot, vibrant bar scene, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Great birthday dinner celebration
    Rachelle
    Dined on 6/24/2014
    I went to Benihana on a tuesday evening for dinner with my 13 year old goddaughter. We were seated very close to our reservation time, had great service from our waiter Derek, didn't have to wait for refills on her lemonade, or my water. The chef was very entertaining, our tuna steaks were cooked to a perfect medium-rare, then several of the staff sang Happy Birthday to us.
    Special Features:
    kid-friendly, fit for foodies, good for groups, romantic, special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Poor hospitality
    sacypacy2876
    Dined on 6/23/2014
    I was a big time fan of Benihana, but not anymore. Food is tasty, but poor in hospitality. It was my wife’s birthday which I thought of celebrating at Benihana, I had to tell the waitress about the birthday at the end and ask for ice cream. It was so disgusting to beg for ice cream. Chef cooked fried rice right at the beginning and shrimps at the end. By the time he cooked Chicken, fried rice got cold. Chef was also very much interested in talking to only one customer. Felt neglected. Also not good for Hindu customers, since they cook beef and chicken at same time on same grill. Instead they can cook egg, seafood and chicken first and beef at the end. Hindu don’t eat Beef so I don’t see them at Benihana but see them at all other restaurant.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Ratings-Only Reviews
    Based on 48 ratings-only reviews submitted since June 23, 2014
    • Overall Rating4.5
    • Food4.6
    • Ambiance4.2
    • Service4.4
    • Noise LevelModerate
  • The following 268 reviews are from the Benihana - Cleveland reviews archive.
  • An interested group
    OpenTable Diner Since 2014
    Dined on 6/19/2014
    It was a good experience. The service was very good and so was the food. There were three groups at our table and everyone was very friendly. We shared conversation about the food and everyone said they were enjoying the food and the company
    Special Features:
    good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Yummy!
    Beckhomec
    Dined on 6/19/2014
    We have been to Benihana's many times. The past couple years, but especially the past few visits, the food was not as tasty. This past Thursday, however, the food was out of this world. We really think the reason for this was the young man who was our chef was very accommodating when all of us at the table asked that he use more, more, more garlic butter. Other chefs have told us that the restaurant was trying to "go healthy" and were not willing to adapt their meal preparation to our preferences. We can eat healthy every other night, but on these special occasions that we get to eat at Benihana's we want flavor, and that's what we got. Excellent meal!!!
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.