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  • Benihana - Cleveland

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Benihana - Cleveland
Benihana - Cleveland

Benihana - Cleveland Details

  • Dining Style: Casual Dining
  • Website: http://www.benihana.com/locations/cleveland-oh-cl
  • Phone: (216) 464-7575
  • Hours of Operation: Lunch: Monday - Thursday: 11:30 am - 2:30 pm, Friday: 11:30 am - 3:00 pm, Saturday - Sunday: 12:00 pm - 3:00 pm

    Dinner: Monday - Thursday: 5:00 pm - 10:00 pm, Friday: 3:00 pm - 10:30 pm, Saturday: 3:00pm - 11:00pm, Sunday: 3:00 pm - 9:00 pm
  • Payment Options: AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
  • Cuisine: Japanese, Sushi
  • Executive Chef: Toshiya Nemoto
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Beer, Full Bar, Happy Hour, Non-Smoking Restaurant, Takeout, Wheelchair Access, Wine

Getting there

  • Cross Street: Between Richmond & Green Road
  • Parking: Private Lot
A word from Benihana - Cleveland
Welcome to Benihana and a dining experience unlike any other! If you’ve never been to Benihana before, let us tell you what you can expect: Our guests are seated at communal tables in groups of eight to ten, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood.

Or you can visit our sushi lounge where a talented sushi chef will prepare the freshest sashimi, maki and signature sushi rolls with the same flair that made Benihana a legend in Japanese cuisine. Smaller tables and more intimate seating is available in the lounge or bar on a first-come, first-served basis, whether you’re looking to enjoy one of our delicious Benihana Teppanyaki entrées or our amazing selection of sushi!
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Awards voted by OpenTable diners
  • Diners' Choice WinnerKid Friendly
Diner Reviews
  • "Service was not attentive, bills were incorrect and took over 30 min. To pay. Food was just ok. Did not address the reservation timely and restaurant did not have enough help."
    Dined on 8/22/2014
  • "I had a nice time with my daughter , the food is always great.... The service time to need a little improvement but other them that it was great"
    Dined on 8/21/2014
  • "My granddaughter joined me to celebrate my birthday Wednesday evening. At our table were two other birthday coupon recipients. Everything was handled smoothly and in a very timely manner. Our chef was humorous and had us giggling alot! The steak was done perfectly, and the shrimp was large and flavorful. Naturally, we both took food home; quantities served there are very generous."
    Dined on 8/13/2014
  • "We dine here about six times a year and this time everything was perfect! The food and service were both exceptional. I am usually overly critical, but on this visit everything was perfect. The food quality was excellent as always, and the attentiveness of the server and the chef was much improved over prior visits where it was hit or miss. The Japanese restaurant still reigns supreme over all the others in the area we have tried."
    Dined on 8/11/2014
  • "Prices are high to begin with, and if you want fried rice, and who doesn't, it's extra 4$. They need to update their salad dressing, it's very bitter, the quality of the steak and shrimp was very good."
    Dined on 8/3/2014
  • "Enjoyed our dinner, celebrated my friends and my birthdays. Only got one picture (hard to split that) We asked for another and there was no paper to print it on. A little disappointed. Over all it was excellent, great cook!"
    Dined on 8/2/2014
  • "Waited 30 minutes after we were seated for a someone to take our order and a chef to come to cook our food it was my nieces 11th birthday didn't even get a picture had to ask 4 times for them to sing happy birthday then only two people came one with a dishpan in her hand....we wanted rainbow ice cream and they were out"
    Dined on 8/2/2014
  • "This place has really fell off. We sat next to a couple who refused to eat because of rude service, they left without eating a thing and had the police called for not paying. We heard the manager lie and said they ate without paying,"
    Dined on 7/31/2014
  • "WE HAD VICKY AS OUR WAITRESS SHE WAS BEAUTIFUL IN EVERY WAY.. BEST RESTAURANT EXPERIENCE I HAVE EVERY HAD, AND I EAT OUT ALOT..."
    Dined on 7/31/2014
  • "I had reservations for 5:00 pm on July 31, 2014 for Benihana's on Chagrin road in Beachwood, Oh with friends for my birthday. Although I used the birthday coupon, the service from the Manager all the down to the waitress was POOR. The manager refused to give us our chefs name and refuse to give us the name of the owner of this restaurant. When asking the waitress a question she seemed VERY annoyed and agitated. The chef over cooked the steak of one of our to go meals and under cooked the rice of another one of our meals. It was not a good experience at all for me. I can not believe a restaurant of this calibur would have a management staff, chef staff, and waiter/ress staff this rude and inconsiderate."
    Dined on 7/31/2014
  • "There was an unusually long delay of at least 25 minutes between eating our salads and the chef arriving. From what I heard, there were at least 23 tables and only 4 chefs. There was at least 2 tables that waited 40+ minutes. I have never had that experience at this restaurant and hope it was a fluke."
    Dined on 7/29/2014
  • "This BeniHana location served very good food, but was pretty slow from a service standpoint. It is located next to our corporate headquarters. The last 2 times I visited headquarters, I tried to take a group to this BeniHana, but we were sent away because it was too busy. This time, we made a reservation ahead of time, but still had to sit 20 minutes at the bar after arriving. Dinner lasted a total of 2 hrs and 45 minutes! Certainly not a place you want to go if you are short on time (and I don't think it makes sense to go here while on business travel). This is, however, a good place for special occasions - several parties celebrated Birthdays. I think the location is a little understaffed and the parking is a little goofy."
    Dined on 7/23/2014
  • "We drive 100 miles to eat dinner at Benihana Cleveland at least three times a year. Each time, the food is consistently excellent."
    Dined on 7/18/2014
  • "I loved the restaurant it had great service, you can expect me to be back soon"
    Dined on 7/9/2014
  • "Benihana's never disappoints! Awesome food & service. Filet Mignon was amazing & very tender. Fried rice is simply the best anywhere."
    Dined on 6/27/2014
  • "In a restaurant where the food is cooked right in front of you interaction with the chef is very important. Mike was excellent in this regard and his food was very well prepared making our dining experience with our friends great."
    Dined on 6/27/2014
  • "Brought my mom for her birthday.We had an 8:30 reservation on Wednesday, and were seated quickly. Kids really enjoyed themselves! Took a while to get to next course after so hi p/salad. Chef was very entertaining, just a little hard to understand. They sang happy birthday to my mom. At end, my sister-in-law stepped outside to smoke, and bus boy threw away her remaining food, that she had planned to take home. But they handled it well, and offered to either give discount or replace meal. Overall, we enjoyed ourselves though!"
    Dined on 6/25/2014
  • "I went to Benihana on a tuesday evening for dinner with my 13 year old goddaughter. We were seated very close to our reservation time, had great service from our waiter Derek, didn't have to wait for refills on her lemonade, or my water. The chef was very entertaining, our tuna steaks were cooked to a perfect medium-rare, then several of the staff sang Happy Birthday to us."
    Dined on 6/24/2014
  • "I was a big time fan of Benihana, but not anymore. Food is tasty, but poor in hospitality. It was my wife’s birthday which I thought of celebrating at Benihana, I had to tell the waitress about the birthday at the end and ask for ice cream. It was so disgusting to beg for ice cream. Chef cooked fried rice right at the beginning and shrimps at the end. By the time he cooked Chicken, fried rice got cold. Chef was also very much interested in talking to only one customer. Felt neglected. Also not good for Hindu customers, since they cook beef and chicken at same time on same grill. Instead they can cook egg, seafood and chicken first and beef at the end. Hindu don’t eat Beef so I don’t see them at Benihana but see them at all other restaurant."
    Dined on 6/23/2014
  • "It was a good experience. The service was very good and so was the food. There were three groups at our table and everyone was very friendly. We shared conversation about the food and everyone said they were enjoying the food and the company"
    Dined on 6/19/2014
  • "We have been to Benihana's many times. The past couple years, but especially the past few visits, the food was not as tasty. This past Thursday, however, the food was out of this world. We really think the reason for this was the young man who was our chef was very accommodating when all of us at the table asked that he use more, more, more garlic butter. Other chefs have told us that the restaurant was trying to "go healthy" and were not willing to adapt their meal preparation to our preferences. We can eat healthy every other night, but on these special occasions that we get to eat at Benihana's we want flavor, and that's what we got. Excellent meal!!!"
    Dined on 6/19/2014
  • "Hands down the BEST sushi I've ever had...and I've been to sushi restaurants in Tokyo Japan. The rice and everything was absolutely perfect! Even though I live over an hour away, I'll definitely be coming back for the sushi!"
    Dined on 6/14/2014
  • "My last meal at Benihana left me disappointed. My table ended up with a chef that was not fully expierenced as some of the others. Therefore, meal my meal did not hold up to my higher expectations of Benihana. Overall, the service I received was fine but I was rather underwhelmed by the lack of flavor from the chicken fried rice I paid extra to have."
    Dined on 6/14/2014
  • "Friendly & funny chef, "Charlie" was entertaining & efficient. My scallops we're overdone but everything else was perfect so I didn't complain. I Did however complain about the corn on the kids plate. It was FOUL"
    Dined on 6/14/2014
  • "We got to the restaurant and were seated right away. The table was sticky and greasy. We constantly had to remind our server to bring things to us, sushi, drinks etc. then the chef screwed up orders and put the wrong food on people plates. Overall it was a pretty rotten experience. "
    Dined on 6/2/2014
  • "A great place for a family birthday, anniversary or celebration!"
    Dined on 5/31/2014
  • "Benihanas is very good. I enjoy watcing them cook the food in front of me. I also love the shrimp sauce. "
    Dined on 5/29/2014
  • "Went there for an anniversary dinner and it was a lot of fun and the food was excellent."
    Dined on 5/29/2014
  • "It's always the same when you go there. The food is awesome and it's a great time. Make sure you go hungry."
    Dined on 5/21/2014
  • "I went for a birthday dinner and had a great time. My chef was Sebek and he was super nice and fun me and the girls I went with had a great time."
    Dined on 5/20/2014
  • "The new shrimp / orange sauce was lacking, very watered down and the cook burned / over cooked our meals....we got the rice last and my aunt's rice was burnt. Hi sname was Danek / Danet I believe, he was very very friendly but either had the temp up too high because I had to ask him twice not to overcook or burn my meal."
    Dined on 5/20/2014
  • "I had a great time there using my birthday certificate. The chief (Mark) was awesome and did some things that I had never seen over the years I've been coming there. The other people at our table were great as well."
    Dined on 5/19/2014
  • "Benihana Cleveland has THE BEST Mai Tai's! Food is excellent, as is the service. "
    Dined on 5/16/2014
  • "Took my Mother-in-Law here for lunch on Mother's Day. This was a wonderful experience. They had a special photo the took of the group that came out in a special Mother's Day 2014 folder. And the cooks are entertainers and we had Richmond, who did a wonderful job. My Mother-in-Law completely enjoyed herself and it was great for my wife and I too."
    Dined on 5/11/2014
  • "The food was wonderful, however all our dishes came at different times. By the time I go my food some of my guests were almost done eating. There was also a language barrier (our waitress) could not speak English. We had Sushi, Sashimi, steaks and lobster and we sat in the dinning room and not at the cooking tables."
    Dined on 5/11/2014
  • "My friends raved how it hands down was the place to go for birthdays and how it beats other Japanese steakhouses. This really was a nice place but no where near the energy & fun level we expected. We went for my daughter's 12th bday & what a mistake! They were totally bored & wanted to leave. The food is pricey but good. However, they have limited options if you don't eat shrimp, mushrooms or zucchini during the courses of the meal. We were pretty disappointed with the experience. Chef was nice, staff was nice but if I am going to spend $100 for 4 people, it'll be at Fuji Japan steakhouse next time. They do more to entertain and supplement foods if there is something you don't like. "
    Dined on 5/9/2014
  • "I've been going to Benihana several times a year for many years, and in the last 2 years the service, food, table chefs & management have gone way downhill. The chefs are very boring, it's no longer entertaining to have them cook infront of us, and the food is very bland. In the entire 'Japanese' restaurant the only Japanese employee was the sushi chef (and that was the only good part of our meal). In the past we have always celebrated birthdays there because of the birthday club, however it's still very expensive and no longer worth the drive or money. After tip and the $30 credit it was still $80. "
    Dined on 5/6/2014
  • "I always enjoy Benihanas food when I get the chance to go. It was my birthday so me and my best friend had dinner. Our server & chef were fanatastic. The plum wine and appetizers were delicious. Happy hour is the best. "
    Dined on 4/29/2014
  • "I enjoyed myself. It was a little awkward to sit with strangers but we got over it. The food was great but it took a long time to be served"
    Dined on 4/26/2014
  • "Food is always great when my husband and I go there"
    Dined on 4/26/2014