Balcony
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Balcony

  • Dining Style: Casual Dining
  • Website: http://balconyonbroad.com/
  • Phone: 2158931667
  • Hours of Operation:
    Breakfast:
    Mon- Friday 6:30am-11am
    Sat 7am-12pm
    Sun 7am-1pm
    Dinner:
    Monday- Closed
    Tuesday-Sat 5pm-10pm
    Sun 4pm-9pm
  • Payment Options: AMEX,Discover,MasterCard,Visa
  • Cuisine: Comfort Food
  • Executive Chef: Mark Hoffman
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Counter Seating, Full Bar, Non-Smoking Area, Non-Smoking Restaurant, Personal wines welcome, Private Room, Smoking Area, Takeout, View, Wheelchair Access, Wine
  • Special Events: To book special events in The Balcony, including private receptions, please call (215) 893-1691.

Getting there

  • Cross Street: Locust
  • Parking: Hotel Parking
A word from Balcony
Classic comfort food at center city's newest restaurant on the Avenue of the Arts overlooking the Academy of Music and the lights and sounds of Broad Street. Open daily for breakfast and nightly for dinner from 5:00pm.
Continued
Foodspotting photos
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Balcony reviews from OpenTable diners
  • Too Dad
    OpenTable Diner Since 2007
    Dined on 3/20/2013
    Balcony was great but is now closed for lunch and dinner. It was a great spot got dinner before The Academy or any theater.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Convenient but not awe inspiring.
    OpenTable Diner Since 2011
    Dined on 2/22/2013
    Went there due to its proximity to the Academy of Music. Restaurant was not crowded so we thought we'd have quick service. We were wrong. Waiter was quite attentive but it took longer than it should have to bring out each course. Food was tasty but my wife's was only lukewarm and had to be sent back to be heated. (They remade the entire entree which took about 10 minutes but was done correctly the 2nd time).
    Special Features:
    great for brunch, late-night find
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Great food, good abiance
    NoLibsResident
    Dined on 2/17/2013
    Balcony is a very interesting concept: Take a big zone over the lobby of a hotel, place a restaurant there so it has views of the lobby and out the two story tall windows overlooking Broad Street. It works well, but when empty, it takes on a slightly eerie feel, but that is helped by the opening to the lobby area. (it's not as alive as 10Arts for example) Staff is attentive, but when I was there it was to a fault. I would say that I felt rushed when it was pretty empty. The food was very good. Had the flatbread that was near perfect. Having it pre-cut would have been nice. The lobster bisque was very tasty. Prices are reasonable for the ambiance, the food, and the placement. I'm sure lobster bisque would be twice the price elsewher
    Special Features:
    good for groups, great for brunch, kid-friendly, romantic, special occasion, scenic view, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Every couple of years, we
    lswrph
    Dined on 2/16/2013
    Every couple of years, we err and dine here before a concert (we're Phila. Orch. subscribers) or a play. Management (and we go back to when it was the Hershey) still hasn't learned to staff up to meet the curtain times of the theaters in the area. The bartender was also the greeter and seater, as well as doubling as a member of the wait staff. A family at a nearby table left when they were advised that the restaurant could not guarantee that they would be out in time to catch an 8PM performance across the street. The food is good if you have the time to enjoy it.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Waiter seemed new - High school
    collegedate
    Dined on 2/13/2013
    Waiter seemed new - High school or College student and very green. Inefficient, couldn't be found when we were ready to go (realized he was in the back eating).The Maitre D - Wanda was AWESOME! Really helped me make the night special for my date. Really wished she was able to serve us lol
    Special Features:
    special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • - Experience to Remember-
    OpenTable Diner Since 2013
    Dined on 2/2/2013
    - Experience to Remember- Money Worth Spending The experience was great. My husband and I invited two (2) friends for dinner to say 'thank you', and we were able to converse without interruptions from other guests or from music etc. Justin, the waiter was so courteous, helpful in assisting us on what to order, both for the dinner, and of course, the wine. Although, we stayed for a while, he was making himself busy, and he did not show any form of impatience with us. We thank you for educating, and hiring the right persons to work at The Balcony.
    Special Features:
    good for groups, great for outdoor dining, kid-friendly, notable wine list, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • We had a terrible experience.
    OpenTable Diner Since 2013
    Dined on 1/31/2013
    We had a terrible experience. We had a group of six people, out for restaurant week. First of all, they required a credit card for the reservation, which would have been fine if they were a busy restaurant, but when we got there the restaurant was almost completely empty. They sat us directly next to another table. The food was ok. The entrees were good, but the salad had way too much dressing, the dessert was poorly presented (my sister didn't even eat it). It was the worst dining experience I have had in Philly thus far.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • It was very slow and sort
    OpenTable Diner Since 2010
    Dined on 1/31/2013
    It was very slow and sort of empty, but the food was really good. It's also pretty inside, not as ADA friendly as it should be, you can't fully enjoy the view unless you can go up and down stairs. It needs better advertising to drum up patrons, which is surprising since it's located inside a Hilton family hotel.
    Special Features:
    great for brunch, romantic, special occasion, scenic view, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • It has great potential
    Jeff
    Dined on 1/28/2013
    Going on a Monday night may have been our mistake. The service was poor: orders from the bar were slow (20 minutes for one order) and food delivery was slow. Most of the members of our party of 6 enjoyed their food, but it was warm, not hot. I found the food very tasty and it would've been fantastic hot. The martinis I had were also warm, not cold. If I were attending a performance across the street at the Academy of Music, I might try Balcony again, but maybe later in the week, when I would guess there is more business to support more staff and render better service, especially from the kitchen.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • the restaurant had very few
    OpenTable Diner Since 2006
    Dined on 1/28/2013
    the restaurant had very few patrons and i can see why -- i ordered an ice tea and was told there were no lemons or limes -- i finally suggested an orange and my server went and found one and cut it up for me -- it did take her forever to do this but at least she tried. We ordered off the Restaurant week menu and found the portions were very large -- would have been a lot of food for the price if it all tasted good. I was told that they were out of the dressing for the salad i ordered -- yet this was a Restaurant week special. Their flatbread appetizer looked like another salad and would have benefited from cooking the flatbread. The short ribs were overcooked and almost unpalatable while the carrots were almost raw. not enjoyable
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • worth a try
    OpenTable Diner Since 2011
    Dined on 1/27/2013
    overall a great hotel restaurant. all five star courses except the main course which was not outstanding. Restaurant is very clean and nice. Would go again to try a different main course thats not on the restaurant week menu.
    Special Features:
    great for brunch, romantic, scenic view, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Food takes extremely long
    OpenTable Diner Since 2011VIP
    Dined on 1/21/2013
    Food takes extremely long to come, while we had a nice waitress, they were behind on tables so we had an extended wait
    Special Features:
    late-night find
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • The service clearly was understaffe
    OpenTable Diner Since 2010
    Dined on 1/18/2013
    The service clearly was understaffed.I know the restaurant is new but on the Avenue of the Arts there are shows nightly and no doubt those who need a quick bite to eat before a show will wanter in.This was a Saturday so surprised that it was still understaffed. Our server, thought very nice, had a hard time maintaining his section and seemed to do one thing at a time.Our drink orders took forever from the bar to arrive at the table, because the bartender was also seating people, as well as running drinks that were ordered by the 1 or 2 servers for their tables. There were no managers going round to tables, and the food was mediocre for what we paid for. Clearly need more attentive staff or host/hostess at the door. fine dining or comfort?
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Went to the Academy for a
    DinerVIP
    Dined on 1/18/2013
    Went to the Academy for a show and this is just across the street and it was perfect. With a discount after showing your theater ticket. Will return
    Special Features:
    romantic, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Service was excellent as was
    OpenTable Diner Since 2012
    Dined on 12/14/2012
    Service was excellent as was the food. We oreder from the price fix menu and found the first course excellent choices as well as the entre selections.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • We wanted a place convenient
    OpenTable Diner Since 2010
    Dined on 12/2/2012
    We wanted a place convenient to the Academy of Music at which we could enjoy a relaxing pre-show dinner. Balcony totally fit the bill. It is a really relaxing atmosphere with a lovely view of the Academy of Music. We had a delicious dinner and the service was excellent. We would definitely go there again!
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Food was tasty. Service was
    Gina
    Dined on 11/20/2012
    Food was tasty. Service was very personalble. Not too fancy, just right for that casual night out. Just watch out for the menu, many of the items listed on the website were not offered when we went to dine.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Underwhelming and overpriced.
    OpenTable Diner Since 2008
    Dined on 11/17/2012
    It was a disappointing experience. We picked the restaurant for a pre-theater meal as they promised three types of macaroni which would appeal to our twelve-year-old son. In fact, they only offered the lobster-flavored one. When we asked if we could have a simpler form like promised on the web, they refused even though the restaurant was empty. It was underwhelming at many levels and had the uninspired feel of a captive-audience hotel restaurant. The iceberg lettuce salad was delicious and the only bright spot.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Food was OK, especially considering
    OpenTable Diner Since 2010
    Dined on 11/17/2012
    Food was OK, especially considering the menu and price. Service slow because there was only one waiter when we arrived.
    Special Features:
    fit for foodies, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • All over great service...
    OpenTable Diner Since 2012
    Dined on 8/10/2012
    I will definitely return to Balcony. Very appropriate for small business lunch and/or dinner. The waitstaff was very accommodating...
    Special Features:
    great for brunch, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Nice location overlooking
    EdwardVIP
    Dined on 8/1/2012
    Nice location overlooking the lobby of the Doubletree downtown and S Broad St. Wouldn't go there for the food, but they do have a pre-theater menu.
    Special Features:
    scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • We had a very good time and
    OpenTable Diner Since 2012
    Dined on 6/1/2012
    We had a very good time and it was just across the street from our show venue.
    Special Features:
    special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • No host, No boast!
    OpenTable Diner Since 2007
    Dined on 5/13/2012
    There was no host/hostess to greet us. We walked in and it took about 10 minutes for someone to even say HELLO. A random worker asked if we wanted to be seated...duh..yes, why else would we be here. Despite that, our waiter, Justin, was pretty decent. The food was tasty. This restaurant would suffice if you were a guest of the hotel. I would not come back here to randomly eat otherwise.
    Special Features:
    great for brunch, kid-friendly, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Went for the Mother's Day
    Mmh5319VIP
    Dined on 5/13/2012
    Went for the Mother's Day Brunch and it was delicious and the service was very good. My sisters and mother raved about the made to order macaroni and cheese and everyone thought the options were nicely spread between breakfast and lunch items. Would definitely go there for brunch again.
    Special Features:
    great for brunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Balcony was a good hotel buffet,
    OpenTable Diner Since 2006
    Dined on 5/13/2012
    Balcony was a good hotel buffet, but not exactly note worthy. I wouldn't recommend it nor return based on the buffet. The service was okay. The parking was an added cost as the restaurant can't validate for the garage. Overall, it was not a bad experience, but iit was not really wonderful.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • I enjoyed the scenic view
    Tina
    Dined on 5/12/2012
    I enjoyed the scenic view and the decorations of the hotel, which can be seen from the restaurant. The food was very good and I think I will return to try a different dish. The service was beyond belief, it was like the server was reading my mind and anticipating my next move. Overall, it was a great experience and a wonderful way to begin an evening at the ballet.
    Special Features:
    good for groups, great for brunch, late-night find, romantic, special occasion, scenic view, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • We had a great evening. We
    OpenTable Diner Since 2012
    Dined on 5/10/2012
    We had a great evening. We were celebrating our daughter's graduation from Temple and found everything to be terrific. We also stayed at the hotel. We would definitely come back.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Happy Diner!
    OpenTable Diner Since 2012
    Dined on 5/6/2012
    I am assuming five stars for noise means it was pleasant and not a distraction?
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • We had brunch here before
    OpenTable Diner Since 2009
    Dined on 5/6/2012
    We had brunch here before attending the ballet across the street at the Academy of Music. The breakfast buffet was nothing out of the ordinary and some things needed to be refilled. However, the srambled eggs and home fries were exceptionally good. Our waiter was very polite but seemed to have trouble remembering requests. Overall, not the best brunch I've had in Philadelphia.
    Special Features:
    great for brunch, kid-friendly, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Balcony - good views, poor service
    OpenTable Diner Since 2012
    Dined on 5/5/2012
    Great location for a meal prior to seeing a performance at the Academy of Music. The restaurant is nice and the food was pretty good. Unfortunately the service was lacking. We were seated immediately, but not given menus when seated. No server approached the table after we were seated. After waiting for 10 minutes we went to the hostess and she said she'd send someone over. Another hostess did bring menus to the table, but we waited another 10 minutes before the waiter arrived to take our order. Once the order was placed the food came out quickly and was good, but the service, or lack of service would make us hesitant to return despite the convenient location for ballet performances.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • They have a limited selection
    OpenTable Diner Since 2012
    Dined on 5/4/2012
    They have a limited selection on the menu, but the food is well prepared. The service was good and fairly attentive. The ambiance in the interior is wonderful, and you have a nice view of Broad street with all its hustle and bustle.
    Special Features:
    good for groups, late-night find, great for lunch, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great location pre or post
    Cole
    Dined on 4/30/2012
    Great location pre or post theatre..Comfort type food was just OK..
    Special Features:
    scenic view, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • We had breakfast here and
    kenandruthVIP
    Dined on 4/29/2012
    We had breakfast here and it was fine. Nothing special, but nothing significant to complain about other than somewhat disinterested servers.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Comedy of Errors
    OpenTable Diner Since 2012
    Dined on 4/28/2012
    Chosen for proximity to the Kimmel Center, Balcony will be remembered by our group, but not in a good way. The food was fine: varied, affordable and tasty. The table set for us had high bar stools. Sizing us up, the staff assembled another. So far so good. Downhill from there, the restaurant was "out of" iced tea and lemonade, two simple cocktails arrived well after the salad course, another table's food was offered to us, bread came toward the end of the entrees, and coffees never. Menus were left on the table and the nice but flustered waiter told us room service was slowing up the kitchen. In Balcony's favor, we did receive requested separate checks and were not charged for one of the bottles of wine as an apology for the delays.
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Good location..
    OpenTable Diner Since 2010
    Dined on 4/28/2012
    Located directly across the street from The Academy of Music, makes Balcony very conveniant. I ordered the crab cakes and they were excellent, laden with lump crab...yum.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • The view of the Academy of
    OpenTable Diner Since 2010
    Dined on 4/28/2012
    The view of the Academy of Music makes this a great "hotel" restaurant. Food and service were ok but not exceptional
    Special Features:
    scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great place to eat before
    Jmuzz
    Dined on 4/22/2012
    Great place to eat before the theater. Food and service was very good.
    Special Features:
    great for brunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Food and service and view
    latinprofVIP
    Dined on 4/9/2012
    Food and service and view were quite good...Restaurant was quiet but ambient noise coming up from the bar below was most annoying and disturbing....Some man had obviously been at the bar for a veeeeeeeeeeerrrrrrrrrrrrrry long time and it showed by the loudness of his voice and conversation. It REALLY disturbed our meal in such a lovely setting.
    Special Features:
    vibrant bar scene, kid-friendly, neighborhood gem, romantic, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • A very pleasant, delicious
    JAHKVIP
    Dined on 4/8/2012
    A very pleasant, delicious buffet brunch. Always a nice place to eat near all the Phila. venues.
    Special Features:
    great for brunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Pleasantly surprised for a
    OpenTable Diner Since 2011
    Dined on 4/5/2012
    Pleasantly surprised for a hotel besed restaurant, it was comfortable, the food was excellent, and service very good. It was a great spot for a date.
    Special Features:
    good for groups, romantic, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet