Artisan Bistro
Artisan Bistro

Artisan Bistro

  • Dining Style: Casual Elegant
  • Website: http://www.artisanbistroboston.com/
  • Phone: (617) 574-7176
  • Hours of Operation:
    Breakfast: Monday - Friday: 6:30am - 11:30am; Brunch: Saturday & Sunday (A La Carte): 7:00am - 3:00pm;
    Lunch: Monday - Friday: 11:30am - 3:00pm; Dinner: Nightly: 5:30pm - 10:00pm;
    Late Night: Monday - Thursday: 10:00pm - 12:30am
    Friday & Saturday: 10:00pm - 1:00am
    Sunday: 10:00pm - 11:00pm
  • Payment Options: AMEX,Discover,MasterCard,Visa
  • Cuisine: Contemporary American
  • Executive Chef: Frank Kassner
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Chef's Table, Counter Seating, Full Bar, Gluten-free Menu, Happy Hour, Late Night, Non-Smoking Area, Non-Smoking Restaurant, Personal wines welcome, Personal wines welcome (corkage fee applies), Private Room, Smoking Area, Takeout, View, Weekend Brunch, Wheelchair Access, Wine
  • Private Party Facilities: Artisan Bistro's features a semi private dining area that seats up to 32 people; With Personalized menus from Executive Chef Andrew Yeo and Chef Adam Kube.
  • Private Party Contact: Christopher Ferrara 6175747175x

Getting there

  • Public Transit: Conveniently located near the Boylston stop on the green line or the Chinatown stop on the orange line.
  • Parking: Valet
  • Parking Details: Valet parking available on Avery Street in front of the hotel.
A word from Artisan Bistro
Artisan Bistro is a modern and inviting dining room dressed in rich dark and light woods with elegant European design elements. Accents of black, off-white, cognac, blues and warm grays echo a classic bistro look and feel. Crafted wood wainscoting throughout the room and soft ambient lighting from above highlight the white-washed, wood floors to further enhance the bistro-like setting. New stitched-leather booth seating lines the dramatic floor to ceiling wall of windows overlooking Avery Street and two high-top u-shaped booths frame the space on either end. Additional cluster seating is intimate and close, allowing for easy conversation and lively exchange. Artisan Bistro features fresh, local seasonal dishes that present artisanal cooking in an approachable way. The restaurant’s bar is lively but casual with specialty cocktails, local microbrews, an extensive wine list and signature brunch Bloody Mary menu.
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Artisan Bistro reviews from OpenTable diners
52 reviews since July 26, 2014
Overall Rating4
  • Food4.1
    Service3.9
  • Ambiance4
    Noise LevelModerate
76% of reviewers would recommend this restaurant to a friend.
fit for foodies (16)great for brunch (15)special occasion (14)great for lunch (12)kid-friendly (9)notable wine list (5)neighborhood gem (5)good for groups (5)vibrant bar scene (4)romantic (3)late-night find (2)hot spot (2)Show More
  • Convenient place to stop before or after a show
    OpenTable Diner Since 2008
    Dined on 11/15/2014
    We decided to eat here because we had tix to the Opera House within walking distance. The service started out fantastic, but then diminished very quickly. Our waiter was nowhere to be found and our waters and drinks were dry for way too long. The food was very expensive for what we got, but that's to be expected at the Ritz Carleton. Overall not bad, but I don't have plans to return.
    Special Features:
    kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • 01944VIP
    Dined on 11/15/2014
    We had brunch here before attending a matinee ballet performance. Easy valet parking with a half block walk to the ballet. The food was delicious, and the menu was interesting for brunch. Good mix of sweet and savory, and the mimosas were yummy. The service was unpredictable. Our server came by probably 10 times in 10 minutes but then disappeared. And then he brought our bill to our table before we asked for it, and I wanted a cappuccino first so he brought that out on the house. Perfectly nice waiter, but he seemed a bit flaky.
    Special Features:
    good for groups, great for brunch, kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Unusually poor performance
    FoodieFamily4
    Dined on 11/9/2014
    We've eaten at Artisan Bistro many times in the past and been pleased. However, this dinner was poor overall. We recieved our food cold after an extended wait. The club sandwich was made with what appeared to be store-bought slicied deli meat instead of fresh carved turkey, which made the sandwich dismal. The service was very slow throughout, and noone checked with us to see if the food was OK. The desserts were brought to the table without a word and placed before the wrong people. The servers visibly argued with each other in the dining area, which was an unpleasent distraction. At the prices being charged, this was really not an acceptable dining experience.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • chef needs basic training
    BostonVisitor
    Dined on 11/8/2014
    For a rather pricey restaurant (it ended up being $40 pp including tip, and only 3 out of 8 of us had a glass of wine/beer with dinner), I just expected better food. My husband ordered the chicken fricassee, and the "new potatoes" were so "new" they were crunchy! Really, they didn't know how to cook a potato? My grilled salmon was nice, but served on top of what I can only describe as "gray matter". Why would anyone think that gray on a plate is appetizing? My daughter's burger was ordered medium-rare, and it came to her medium well, with french fries that were so salty as to be inedible. Were talking pretty basic things here that any rather average restaurant can get right. But, sadly, not the Artisan Bistro.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Artisan dinner 11/7/14
    msd1712
    Dined on 11/6/2014
    Very accommodating and pleasant staff. tables are a little too crowded together for me. Menu is interesting, large enough to interest most, I think. Too much reliance on bacon as an ingredient in many of the dishes. I don't hate bacon but it has it's place. It was a bit too loud to enjoy a quiet dinner. The waiter was very attentive and the bus person was very friendly.
    Special Features:
    hot spot, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • won't be back
    raqwest
    Dined on 11/2/2014
    We had a table of 9 for a friend's birthday brunch, had called a couple of days ahead to arrange (and pay for) a cake. On the day of our brunch they had no record of a cake being ordered or paid for. They also didn't time the food well and it came out at different times then they removed plates without asking if we were done. Overall disappointing. The restaurant did end up comping us 50% which was nice but should never have been necessary. Won't return.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Before Ballet Birthday Brunch
    OpenTable Diner Since 2005VIP
    Dined on 11/2/2014
    This was a wonderful place to meet up with our family and celebrate my husband's birthday before I took my daughter and grand daughters to the Ballet. The meal was wonderful - something for all our tastes - the service was excellent. A great celebratory event!
    Special Features:
    great for brunch, kid-friendly, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • momt
    Dined on 10/29/2014
    WE THOROUGHLY ENJOYED DINNER BEFORE THE THEATER.THE FOOD WAS TERRIFIC.OUR WAITER WAS SUPERB.
    Special Features:
    fit for foodies, good for groups, kid-friendly, notable wine list, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Zatright
    Dined on 10/25/2014
    Our dining experience was very nice. We were celebrating a special "birthday" and from the moment we arrived, right up until we departed everyone was very attentive. Special thanks to our waiter Gene, he really made it a very memorable evening.
    Special Features:
    notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • very nice for a pre-theater meal
    atiba3
    Dined on 10/22/2014
    We went on a weekday for lunch before a matinee at the Paramount. The menu was a bit limited, but it still offered some very nice choices for lunch. The service was gracious, and we were able to relax and take our time before walking to the theater. A good choice!
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • semihobo
    Dined on 10/11/2014
    2nd night of dinner gathering for 8 conventioneers with a wide range of tastes. Everyone fairly satisfied. Wine list was interesting, but the markup was ridiculous - 300-400%. So we stuck to cocktails (delish pomegranate martini), beer & wine by the glass. Our waiter was charming and responsive, but the wait between courses was LONGGGG. Shared appetizers of steak tartare (with capers withheld as requested) and lobster tacos were very yummy and generous. My seared scallop entree was quite good but would have been better if not too cooled down (from the wait, I imagine). Two diners really liked the grilled salmon, and another loved the nightly special of venison. Overall, it was a good, bordering on very good, experience.
    Special Features:
    fit for foodies, good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Good food, extremely slow
    OpenTable Diner Since 2013
    Dined on 10/11/2014
    We dined here prior to going to the theater. The waiter was attentive and friendly, but the time that it took to get our food was unbearably long. Once the food arrived, it was delicious. Won't likely return.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Truffleriffic
    TenaftertenVIP
    Dined on 10/7/2014
    Had the truffle pasta and the truffle flatbread as a snack before a show. Unlike the Theresa Caputo show, it was the real deal. The "spirit" of the dishes spoke directly to us, unlike the Theresa Caputo show.
    Special Features:
    fit for foodies, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Delicious meal
    enjoygoodfoodVIP
    Dined on 10/6/2014
    Ate here twice in a week! Once by myself, so tasty and quiet that I brought my parents back when we had dinner with old friends. I wanted a moderately priced menu, good food, and an acceptable noise level so seniors and middle-aged people could converse. Squash bisque is excellent, as is chowder. Fall salad tasty as well, and flatbreads were enjoyed. Gran Marnier cake (chocolate) and crème brulee were delicious! "Uncommon Sidecar" cocktail was just as good on the second visit as on the first. Service was very good, although the waiter on the first visit forgot my decaf coffee with dessert.
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Wicked slow
    openminded60VIP
    Dined on 10/5/2014
    With theater tickets, we allowed over an hour for brunch and realized about 45 minutes in that we hadn't allowed enough time. Our food came out almost immediately when we mentioned it to the hostess but two of the breakfast sandwiches were missing cheese. But the do it yourself bloody mary was delicious!
    Special Features:
    great for brunch, kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Something was off.
    ShakenVIP
    Dined on 9/28/2014
    The 45 min wait for eggs benedict and a bacon egg cheese and avocado sandwich was ridiculous. Numerous apologies from the waiter and management but the food was still mediocre at best. We weren't in a rush like the other patrons trying to get to various shows that day but a real explanation would've been nice. the overall time was approximately 1 hour 10 mins to get our brunch items. Although we ordered the assorted muffin tops with strussel we were given two regular muffins that looked like they came from Entemann's or some other pre-packaged place and we were told that the regular menu items were not available now. They did take several items off of the bill though.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Exceptional!
    Hoppeday
    Dined on 9/28/2014
    There really is a difference between a fried egg and a fried duck egg cooked PERFECTLY! Our breakfast was outstanding. My son raved about the Nutella crepes and the eggs Benedict was "the best ever" according to my husband and daughter. Beautiful space and friendly service!
    Special Features:
    fit for foodies, great for brunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Outstanding pre-theater meal
    KimM
    Dined on 9/23/2014
    Went here on a Tuesday before heading to the Opera House. Spectacular from start to finish. We made reservations, but pretty much had the place to ourselves. Started with grilled oysters, served over tiny burning wood chips in a small cast iron pan. We wished we had two orders...or three, or four, or five. They were THAT good. But we wanted to save room for dinner and dessert, so we didn't ask for more. We had a glass of red sangria and it was probably the best sangria either of us have ever tasted, and also a pineapple margarita, which was quite tasty as well. Generous pours in both drinks. For dinner we both had rare filet mignon. Spectacular. Cooked to perfection and melt in your mouth. Dessert was a torte and creme brulee. Very good.
    Special Features:
    fit for foodies, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Surprisingly kid friendly
    Amy86
    Dined on 9/21/2014
    I took my 5 year old daughter to Artisan Bistro before seeing the Lion King. I asked for a nice table in the comments of my reservation and we receive a lovely half circle booth (ask for this table if you are a party of 2 - it's the best table and the only one). Service was very nice except that our server didn't come over to greet us or take our order for 10+ minutes after we were seated (we did receive bread and water). I think another server finally come by to take our order because she saw we were waiting, and correctly guessed we had theater tickets. I had scallops which were good and 5yo had mac n cheese (very good). Kids menu and crayons, and covered drinks - all perfect. Prices were higher than I expected but it is in the Ritz.
    Special Features:
    kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • LoRick
    Dined on 9/21/2014
    Very nice meal, well presented and tasty. Took a little longer than expected to arrive and order was missing one item. Overall a nice experience.
    Special Features:
    fit for foodies, great for brunch, great for lunch, kid-friendly, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Poor service
    OpenTable Diner Since 2009
    Dined on 9/14/2014
    At a recent pre-theater brunch, we waited 25 minutes for a table even though we had a reservation. The manager tried to appease us by offering us drinks while we waited but even these took 15 minutes to arrive. We were not offered water at the table and we had to ask 3 times for juice for our kids. Even though the staff knew we were rushing to make our show, we waited 5 extra minutes for the check.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Great Experiance
    Bellasun
    Dined on 9/10/2014
    We had dinner before going to a show at the Opera House. Our waiter, Greg, was amazing! He was beyond nice and extremely accommodating. The maitre'd was fanatstic as well! Everyone made sure we were comfortable and enjoying our experience. The food was absolutely delicious! We will definitely be back!
    Special Features:
    fit for foodies, notable wine list, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Lovely Evening
    Joyce
    Dined on 9/6/2014
    My husband and I had dinner there on a Saturday evening, earlier than most people eat, so it wasn't crowded. By the time we left, it had filled up and the noise levels were still acceptable. The food was perfect. Everything prepared properly, beautifully presented and delicious. Slight snafu with the use of a gift card, but the staff was very pleasant and accommodating. We would eat there again any time.
    Special Features:
    fit for foodies, great for brunch, great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Artisan bistro
    OpenTable Diner Since 2010
    Dined on 8/16/2014
    Went here for dinner early before a concert service was prompt for the most part and nice ambience. The lobster tacos were a delicious appetizer and the grilled swordfish entree was excellent .
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Ratings-Only Reviews
    Based on 28 ratings-only reviews submitted since July 26, 2014
    • Overall Rating4.3
    • Food4.3
    • Ambiance4.2
    • Service4.2
    • Noise LevelModerate
  • The following 241 reviews are from the Artisan Bistro reviews archive.
  • Average
    OpenTable Diner Since 2013
    Dined on 7/25/2014
    Average and overpriced for what was served. Food was lacking in flavors outside of the ordinary.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Excellent Restuarant. Great Service
    BostonEats
    Dined on 7/14/2014
    I attended the restaurant with a few friends after making the reservation on Open Table and the table was ready when I arrived. All of the staff were extremely pleasant and attentive. The menu was great, would definitely come back to try one of their specials. Good selection of drinks and classic cocktails. Highly recommended.
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Not so Ritzy
    jackVIP
    Dined on 7/6/2014
    Waiting a half hour for a server to approach a table is unacceptable, even after asking the manager.His excuse is that they were too busy all at once. That's not a diner's problem. Also note that this is a Ritz property and the labeled jar of marmalade was of inferior quality as the first ingredient was corn fructose syrup. Should not one expect for the price at a Ritz better quality?
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Ask for Eugene!
    boathouseVIP
    Dined on 7/5/2014
    If you want to be pampered or just feel extra special -- ask for Eugene. He is a legend at the Ritz and takes a visit at the Artisan Bistro from special to Extra Special. Great place for pre-theater. Menu is seasonal and always a treat.
    Special Features:
    fit for foodies, romantic, special occasion, late-night find
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • pre-theatre meal
    sandyVIP
    Dined on 6/28/2014
    We ate here on Saturday night before attending the theatre. The service was quit and we were able to have a relaxing meal and get to the performance on time. We had the Seafood Tower and Lobster Tacos for an appetizer. Everything was very fresh and tasty. I had the swordfish for an entree. It was rather mushy, quite different from any swordfish that I have ever had before. My husband had the filet and found it to be satisfactory. Overall, it was a bit disappointing for a Ritz-Carlton restaurant.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Lovely
    Ckt17
    Dined on 6/1/2014
    My daughter and I went here late afternoon at the ballet. Restaurant was still on lunch menu. Good choices, very amenable and attentive waitress, Sandra, who gets high marks from both of us. Made good suggestions, helpful without being smothering. We both enjoyed the experience.
    Special Features:
    great for brunch, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Disappointing
    Moxie
    Dined on 5/22/2014
    Service was a disappointment. Waiter seemed charming and eager to serve when we first arrived. But the overall service turned out to be quite lacking for what I would consider "Ritz" standards. Menu was fine and reasonably priced but with limited choices. My water glass was never refilled until I managed to flag down our waiter. Once the entrees were served, the waiter seemed to be MIA from the dining room. I did not see him approach other tables either. Food was adequate for a typical hotel restaurant but nothing special. Expected more from this hotel. Restaurant is convenient if you are heading to the Opera House with its on-site valet parking. That would be my only reason to return or recommend it to anyone.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Terrible service every time
    OpenTable Diner Since 2012
    Dined on 5/18/2014
    Forgot menus, waited 20 mins for drinks, forgot our salad dressing, My daughters bagel and then her cream cheese. Length of time to get missing items was 15 mins at least. Very difficult to get servers attention. Likely the worst service I have ever had.
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • OpenTable Diner Since 2014
    Dined on 5/11/2014
    I went in for brunch last weekend with four other guests, and we had a wonderful experience. We all loved the set up of the Bloody Mary Bar and enjoyed creating our own drinks. The service was great! Our food was served in a timely manner. We were impressed with the food presentations and we were all pleased with our meal. Overall, the Artisan Bistro did an amazing job and we will be going back very soon!
    Special Features:
    great for brunch, good for groups, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Nice brunch with great service
    selinaw
    Dined on 5/11/2014
    This place is located on a quiet street off the Boston Common. Easily accessible by the T. I have had Sunday brunch here many times with family and friends. We like the menu that offers lobsters, duck, beef as well as pancakes, waffles, etc. Wait staff is attentive. Price is reasonable.
    Special Features:
    great for brunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Poor Service
    Felicia
    Dined on 5/9/2014
    Twice recently I have eaten here and been disappointed in the service. When I arrived, I asked the Hostess is being so close to the theaters helped business. She said absolutely. That on theatre/ballet nights they were always full, versus other nights very few patrons. So the establishment knows it needs to be on the ball the night of shows/ballets. Both of my visits ha verrrrrrrry slow service. waited at least 15 minute for the waiter/tress to come say hello. Delivery of the food timing was off. I ordered two meals last night; a salad and main course for each of us. Within 5 minutes, literally, of the salads arriving, the entrees arrived. We had only had 1-2 bites of our salads so we have all courses on the table, crammed in.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Not putting on the Ritz.
    Luv2eat
    Dined on 5/9/2014
    We went for dinner before the evening show at the colonial. Limited menu and the waiter talked us out of what we first wanted because 2.5 hours were not enough for the "experience". Grilled oysters were good. The flat bread pizza's were delicious. We had the salami with provolone and the mushroom with onion and fig. The Papadelle looked great but was flavorless and sitting in a pool of oil. The scallops were just ok. The drinks were interesting and tasty. We went back to the Ritz lounge right off the restaurant for a nightcap and that was a great experience. Would only go back to Artisa Bristol if we wanted something light.
    Special Features:
    late-night find
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • A Good Choice
    BalletBound
    Dined on 5/8/2014
    We had dinner at the Artisan Bistro before attending the ballet at the Opera House. The food was wonderful and was beautifully presented. I have been here twice before for brunch and for dinner and I have never been disappointed. I highly recommend this restaurant.
    Special Features:
    great for brunch, fit for foodies, special occasion, great for lunch, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Great food.
    OpenTable Diner Since 2010
    Dined on 4/26/2014
    Food was great. Service was inconsistent. A little slow out of the gate, and then he brought the dessert out while we were still eating the entrees. And it was ice cream, so it needed to be eaten right away. Disappointing for a nice restaurant.
    Special Features:
    Fit For Foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • OpenTable Diner Since 2010
    Dined on 4/26/2014
    Too loud, too slow, mediocre Bloody Marys (came after food was served) and an ingratiating Maitre D…the Ritz?
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Great for Dinner Before the Theatre
    JayRVIP
    Dined on 4/18/2014
    A gem in the lobby of the Ritz Carlton, the food, energy & ambiance, and service were all amazing. We ordered the three course tasting menu, but because we were running late, could not get the dessert course in before curtain (this restaurant is conveniently located one block from the Boston Opera House). What did they do? Told us to come back after the show! Which, we did. And, not only was it a really nice touch, but a great way to finish the evening. Also, our waiter, Eugene, was amazing. We are definitely coming back, show or not!
    Special Features:
    Fit For Foodies, Good for Groups, Late-Night Find, Hot Spot
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic