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  • 518 West

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518 West
518 West

518 West Details

  • Dining Style: Casual Dining
  • Website: http://www.518West.com
  • Phone: (919) 829-2518
  • Hours of Operation: Brunch: Sunday: 10:30am - 2:00pm; Lunch: Monday - Friday: 11:30am - 4:00pm; Dinner: Monday - Thursday: 5:00pm - 9:30pm, Friday & Saturday: 5:00pm - 10:30pm, Sunday: 5:00pm - 9:00pm
  • Payment Options: AMEX, Diners Club, Discover, MasterCard, Visa
  • Cuisine: Italian
  • Executive Chef: Serge Falcoz-Vigne
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Bar Dining, Beer, Full Bar, Non-Smoking Restaurant, Personal wines welcome, Personal wines welcome (corkage fee applies), Takeout, Weekend Brunch, Wheelchair Access, Wine
  • Catering: Enjoy the 518 Style at your Home or Office. Our full menu is available for takeout.

Getting there

  • Cross Street: Glenwood Ave
  • Public Transit: R-Line stop is 1 block away.
  • Parking: Valet
  • Parking Details: Complimentary valet service every night and Sunday Brunch.
A word from 518 West
For reservations of parties over six people, please call us directly. 518 West, an Italian Restaurant in Raleigh, North Carolina, specializes in seasonal fresh pastas, wood fired pizzas, fresh seafood, steaks, and specials inspired by the flavors of Italy and the Mediterranean. Located in the heart of Glenwood South, 518 West is a short drive from the Raleigh/Durham Airport (RDU) and the Research Triangle. 518 West was recently voted, "Best Italian Restaurant in the Triangle", by the readers of the Independent, the areas leading local magazine.Continued
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Awards voted by OpenTable diners
  • Diners' Choice WinnerItalian
Diner Reviews
  • "Good food at very reasonable prices, warm & pleasant atmosphere, staff extraordinarily accommodating & professional."
    Dined on 7/4/2014
  • "Our server was courteous and attentive. She continually checked on our needs during the ordering process, serving of drinks, salads and entree's. And, our specific dining requests were fulfilled."
    Dined on 7/4/2014
  • "My wife and I always come here on special occasions. The staff are always warm and welcoming. The food is outstanding. We recommend this restaurant to all our friends and family when they are in town visiting. This is a must when looking for good food at a reasonable price."
    Dined on 7/5/2014
  • "Me and my nursing friends try and get together at least every few weeks and this place topped them all. Totally delicious. The atmosphere was lovely and the staff accommodated us with the perfect table and even made us a special dip for our bread based on our specific tastes. Thank you."
    Dined on 6/21/2014
  • "Basic Saturday night...slow service but not very crowded. Seemingly good waiter became annoying after explaining why everything kept taking so long each time. Food was average to below average. I had the 'Crab', which is one of their signature pastas....it had shells in the crab in nearly every bite, and it was served cold. Overall, there are so many better options for Italian food...Bella Monica, Caffe Luna, Mia Francesca, etc..."
    Dined on 6/21/2014
  • "Had a nice romantic dinner there with excellent food. The service was well done. The room is a large two story room therefore the noise level is a little on the high side. Does not distract from the uniqueness of the building. Wonderful dining experience and would return again when in the neighborhood."
    Dined on 6/20/2014
  • "This was the most delightful restaurant experience I have had in some time.....thanks to a great menu, wonderfully prepared food, and Brandon, a friendly server who felt like part of the family in just a few short minutes."
    Dined on 6/15/2014
  • "This was our first time at this restaurant. When we finished the dinner, the waiter did not take away the dirty utensils, he should have removed everything on the table anyway. I ordered a cup of coffee, the coffee was let at room temperature must be at least 4 hrs...looked around, called the Mgr to get a fresh one. The Tiramisu is terrible. The table next to us was a mess. I felt sorry for the waiter. He spilled the water on one of the guess. Noone came out to help him to clean up that table nor the floor. It took at least 20 mins later the Mgr to come out to apologized and she only offered them for a free desert. That is a "no..no". If it was our table, we would have left already."
    Dined on 6/15/2014
  • "We went for Father's day Brunch. Although the restaurant was not crowded, it took a while for a hostess to seat us. We waited 35 minutes for our food . My husband's waffle was cold and was not served with syrup . The syrup was brought about 6-7 minutes later. By then the waffle was even colder. The server said that she'd replace it with a hot one. That left me sitting with my food in front of me,.About 10 minutes later, another waffle was brought, which was only slightly warmer, but not hot. He did not have a knife because it was removed with the first waffle. The server didn't check back with us until he was almost through managing with his fork alone. I will say that the restaurant did not charge for the waffle."
    Dined on 6/15/2014
  • "The food and the service was excellent. Also the prices was reasonable"
    Dined on 6/13/2014
  • "We have been going to 518 for years now. The food is always above average. Sometimes the service is spotty. As with anywhere, it depends upon who is waiting your table. Saturday night at 7, the place was not very busy yet. Despite this, it took way too long to get our booze and too long for the bread to show up. First rule of waiting on tables: Get the patrons their booze."
    Dined on 6/14/2014
  • "We enjoyed this restaurant for lunch. The 518 Lemontini was great! The food was all pretty good, nothing phenomenal or notable but it was all good. It was the service that made this place stand out. Our server was attentive, polite, accommodating, and prompt."
    Dined on 6/13/2014
  • "We had my daughter's after graduation lunch here and it was wonderful. Reservation times and guest number was changed with no problems. The service was superb as was the food. Everyone at the party agreed that it was definitely a success. Thank you for making a special day even more special!"
    Dined on 6/6/2014
  • "The food was AMAZING!!! Love the ambiance. We wished it would have been a bit quieter."
    Dined on 6/7/2014
  • "We found the food to be okay, but not as good as other reviewers. We shared a bruschetta, which was good. The pear salad was nearly tasteless and the "gorgonzola" was dry and an afterthought. I had the swordfish special, which the waiter said came with polenta. It actually came on risotto and I may not have ordered it that way. My wife had the lasagna, which she said was good. The waiter could have been more attentive, so the service was just so-so. Will likely not go back."
    Dined on 6/7/2014
  • "I have been at 518 twice 3 months apart and both times it was excellent. The food is good with nice portions and the service I received has been great. I will continue to keep it on my list whenever I am eating in Raleigh."
    Dined on 6/3/2014
  • "I am not a huge fan of Italian food, but I brought my parents here from out-of-town because they love Italian food. To be fair, they both really enjoyed their meals. My mother had the Swordfish and my dad had the Crab. Unfortunately, I felt that my basil pesto pasta was quite bland and un-flavorful, while my boyfriend's eggplant parmesan was fairly over-priced for an average dish of less-than-average portions. I do love the ambience and decor of this place, and the beer and wine list is great. I just felt that the food was really average and not an great deal for the money. "
    Dined on 5/30/2014
  • "I worked for these owners at one of their other restaurants back when 518 opened. I have a large amount of respect for the groups ability to create and manage completely different restaurants. They specialize and share between restaurants, which is a great idea - seafood ported through Squid's, pastas from the Italian places, etc. (at least this is what they used to do, and it worked well). I am SO happy that they installed sound absorbing panels, this place used to be very loud (and it wasn't due to loud people). I actually stopped going because of this. We received GREAT recommendations and service from Mel, and the food was perfect. The prices have always felt right - good value. I will return soon."
    Dined on 5/30/2014
  • "We eaten there countless times over the past 10 years and i'd have to say the food was mediocre. The Crab is our favorite dish but the homemade pasta that's central to the dish seems to have been changed. We love the creamy caesar salads, but the croutons were hard as bricks. They made an error on my son's meal and had to re-order it. When we asked them to box up his chicken parm, we never received it. We love the atmosphere and the service, but given the competition of restaurants in Glenwood South, they need to raise their game on the quality of food."
    Dined on 5/25/2014
  • "Great place for Sunday brunch. $10 bottomless mimosas and great food. Great service! Accommodated special requests on changes to items on menu. "
    Dined on 5/25/2014
  • "Great Food, Awesome staff, and a wonderful overall experience."
    Dined on 5/23/2014
  • "510 West has some of the best bread I have enjoyed at an Italian restaurant."
    Dined on 5/21/2014
  • "I am writing this review for my son who brought his date for prom. He had a limit on what to spend. He ordered his meal and was then asked by the server if he would like soup or salad. Not realizing or being told that it was not included put him over his limit. I just feel like he was taken advantaged of, with him being young, and not realizing he was being billed $7-$8 dollars for each cup of soup!"
    Dined on 5/3/2014
  • "My friend and I attend plays and concerts in downtown Raleigh on a regular basis, and we always dine at 518 West on our way to the Memorial Auditorium complex. We always get outstanding, attentive service and an abundance of delicious food and good wine. Everyone at 518 West is gracious, kind, and very welcoming. We always feel valued and appreciated as patrons there. From this past visit on 5/15/2014, we want to give high kudos to Rich who went out of his way to make sure my friend had a pleasant meal. She had recently had oral surgery and was still limited to what she could eat. With the help of the chef, Rich came up with a delicious combination of "soft" foods that made her dining experience on par with our other experiences there. "
    Dined on 5/15/2014
  • "Great food and great service! They even made note that it was my wife's birthday throughout the whole night, from the hostess to the server to the manager when we left!"
    Dined on 5/14/2014
  • "The chicken from my chicken parmasan did not taste fresh it roasted like a frozen store bought chicken "
    Dined on 5/16/2014
  • "Asked for a special table on reservation, we sat overlooking the bar and first level (this restaurant has 2 floors). It was noisy at first, as there was a large group in the bar, but we love to people watch so we enjoyed it, and was much quieter when they went in to dinner. BUT THE BEST PART - everyone at the restaurant knew it was our anniversary! The hostess when she seated us, the server, Jeremy who brought us a complimentary glass of champagne, and the manager who came to congratulate us. We have been to other restaurants where we have mentioned a special occasion and been ignored - this was so wonderful. The food was great and reasonably priced - so nice to have a great anniversary and not spend a fortune on our meal We will be back! "
    Dined on 5/14/2014
  • "Delicious food and excellent service! I will definitely return."
    Dined on 5/10/2014
  • "We mistakenly booked our daughter's college graduation dinner on Friday thinking we were booking Saturday. When we arrived on Saturday and they couldn't find our reservation, we discovered the email with the wrong date. The hostess was extremely gracious and worked to save our special occasion, seating us as quickly as possible. The meal was delicious and the service and loveliness of the restaurant added to our special evening. We will return!!!"
    Dined on 5/9/2014
  • "It is nice, cozy place with beautiful views, although a little more casual than what I expected. Our server was charming and friendly and delivered almost everything typical Italian restaurant should serve, but Italian grappa (our signature beverage). Grilled Pear salad, Lemon linguine and Spaghetti & Shrimp were delicious. We put a beautiful end to the dinner with Tiramisu and Lavazza espresso. "
    Dined on 5/4/2014
  • "Our server was great! Very well spoken and polite."
    Dined on 5/4/2014
  • "Catching 518 on a Prom Night may not have been the best decision, but it certainly added to the energy of the restaurant as the restaurant sucks in energy to be presented in all aspects of the restaurant. The waitress, albeit skeptical of my date and I (we were 2 young people going business casual) treated with great respect and presented crab dips (a secretive yet delicious part of the menu), froccata, and our pastas with great aplomb. Wanting to try something more adventurous, I tried the simple name of Spaghetti and Shrimp. What I received was a revelation and towards the balance of a plate as well as making a food so addictive to the last bite it can be hard to simply stop to talk at times. Just Marvelous 518."
    Dined on 5/3/2014
  • "It was the perfect restaurant for the ladies before heading to the Raleigh Memorial Auditorium to catch a show. Food was delicious, especially the chef's pizza special. One of the best pizza's I have ever had. Everyone was satisfied and pleased with their meal. Upstairs dining room casual, comfortable and rustic. Service was impeccable!"
    Dined on 5/2/2014
  • "We like this restaurant and food is gret. However, service is really wonderful. Our waiter was outstanding."
    Dined on 4/30/2014
  • "A great place to enjoy good food and friend's birthdays. Food was very delicious and wonderfully presented. "
    Dined on 4/25/2014
  • "518 is one of my favorite restaurant for Sunday brunch. Delicious food and great service!"
    Dined on 4/20/2014
  • "518 West was one of the first restaurants I ate at when I moved to Raleigh some 19 years ago. It was great then and remains the same today. It was after 9pm when we ate and I didn't want anything too heavy. The lemon linguine with shrimp and scallops fit the bill nicely!"
    Dined on 4/18/2014
  • "They have an amazing staff who all seem to work wonderfully together. "
    Dined on 4/12/2014
  • "We were seated right away but, not in our preferred upper level. Seating for two is tight with multiple plates and cups. The pasta with seafood and eggplant was very good with the salad with reasonable portions. The menu has changed and instead of small and large portions it is one price and medium sized. The cappacino was small coffee cup sized - expensive for small portion, would opt for coffee next time. Fun to watch the prom kids in their finery. Service was fine."
    Dined on 4/12/2014
  • "Very good Italian fare, the homemade pasta was top notch, salad very fresh. Ambience was great but the server was terrible, he had no personality from start to finish."
    Dined on 4/12/2014