5 Napkin Burger - Hell's Kitchen
5 Napkin Burger - Hell's Kitchen

5 Napkin Burger - Hell's Kitchen

  • Dining Style: Casual Dining
  • Website: http://www.5napkinburger.com/
  • Phone: (212) 757-2277
  • Hours of Operation:
    Lunch: Monday - Friday: 11:00am - 4:00pm; Dinner: Daily: 4:00pm - 12:00am; Brunch: Saturday - Sunday: 11:00am - 4:00pm
  • Payment Options: AMEX,Discover,MasterCard,Visa
  • Cuisine: American, Burgers
  • Executive Chef: Andy D
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Bar Dining, Bar/Lounge, Beer, Cafe, Full Bar, Late Night, Non-Smoking Restaurant, Patio/Outdoor Dining, Personal wines welcome, Personal wines welcome (corkage fee applies), View, Weekend Brunch, Wheelchair Access, Wine

Getting there

  • Cross Street: Southeast Corner of West 45th Street
  • Public Transit: A, C & E subway lines to 42nd Street/8th Avenue.
  • Parking: Street Parking
A word from 5 Napkin Burger - Hell's Kitchen
5 Napkin Burger caters to those with the most discerning appetites. We offer a rare mix of classic and innovative burgers, tacos, grilled tuna salads and everything in between. Pair that with a custom cocktail, local lager or s’mores shake as you kick back or mingle in our bustling bistro setting. We welcome carnivores and vegetarians. We’re hosts to scenesters, professionals and families. We believe the burger experience is no loner one-way-fits-all and we hope you’ll join us in changing that definition.
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5 Napkin Burger - Hell's Kitchen reviews from OpenTable diners
282 reviews since July 27, 2014
Overall Rating4.2
  • Food4.4
    Service4.3
  • Ambiance3.9
    Noise LevelEnergetic
96% of reviewers would recommend this restaurant to a friend.
neighborhood gem (126)great for lunch (120)hot spot (96)fit for foodies (87)good for groups (72)kid-friendly (64)late-night find (56)great for brunch (38)vibrant bar scene (35)great for outdoor dining (32)special occasion (15)notable wine list (5)scenic view (3)romantic (3)Show More
  • just okay
    Newyorknana
    Dined on 11/22/2014
    burger okay. could not be sure there was cheese under the aioli. fries good. artichoke dip barely enough to share.
    Special Features:
    great for lunch, kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Great pre-theatre dinner! Exactly right!!
    EffieVIP
    Dined on 11/21/2014
    Great pre-theatre dinner! Exactly right!! Delicious and fun!
    Special Features:
    hot spot, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Burger-liscious
    Andyhof
    Dined on 11/16/2014
    Nabbed a reservation via open table.. And glad I did as this location fills up. Prompt service good juicy burger a pinch pricey for a burger and fries but it was a post show treat for me and my daughter.
    Special Features:
    good for groups, great for lunch, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Not All That
    OpenTable Diner Since 2012VIP
    Dined on 11/16/2014
    My husband and I ate here on the recommendation of a friend. The burger was dry as a bone. the shake watery and the hostess Stephanie RUDE!!!! We asked for a booth as our Open Table Reservation had documented and she lied and said there was a large party of 12 coming in and they wanted this particular booth. Her suggestion was that we sit by the kitchen door! I said NO WAY! she finally capitulated and we got the aforementioned booth. I felt like I won this booth in a fight. NOT conducive to a leisurely lunch! We were there about 2 hrs. Service was extremely SLOW. and needless to say NO large group ever showed up! And if they were to come 12 people could NOT fit in a booth for 4! NOT RETURNING!!!
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • Happening Place!
    OpenTable Diner Since 2011VIP
    Dined on 11/15/2014
    We made Open Table reservations and were seated immediately - despite the fact that the place was totally mobbed and it was a Saturday night! Service was great! A lot of fun, very energetic and loud, but in a good way. Disappointed they had run out of T-Shirts! Food was very good and served in an eclectic manner.
    Special Features:
    fit for foodies, good for groups, hot spot, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • long distance eater
    OpenTable Diner Since 2014
    Dined on 11/14/2014
    Hard to find service and burgers like this in London. However, New York seems to be packed with places where you can find a good burger. Hells kitchen provided me with not only my favourite place to get a beer (the pony bar), pizza (don Antonio) was close to everything including Broadway, so it was only fitting that this excellent restaurant was there. Excellent service, drink ordered very quickly and food delivered with speed. I was dining by myself as travelling alone so this was important as waiting around can be awkward. The burger was could to perfection and was perfect size. Would recommend booking in the evening as it's busy. But definitely worth it
    Special Features:
    fit for foodies, good for groups, great for brunch, late-night find, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Unbearably Noisy
    rhp746
    Dined on 11/11/2014
    The food was fabulous, best hamburger ever...had it with a salad. Good for dieters!! Service was excellent. The noise level was so high from music and diners that we couldn't have a conversation
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Best Burger Ever!
    joannemclark23
    Dined on 11/10/2014
    Went here for burgers with my husband and teenage kids (17) and although the tables are a bit close it has a cool atmosphere and was a busy and popular spot. Our server was professional but not very warm- she could have been friendlier ? but the food was soooo good! Best burger ever! Thoroughly enjoyed our meal and would recommend this chain to anyone- great food and worth the price ( burgers are $16.95 and up )
    Special Features:
    fit for foodies, hot spot, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Great Burgers but Lotsa Noise
    OpenTable Diner Since 2013
    Dined on 11/9/2014
    A great place after a Sunday matinee to feed hungry teenagers! The food was very good and the service was excellent and a fun atmosphere. The only drawback was the noise. They have the music at a level that requires you to shout across the table. I would only come back with my teenagers. Turn the music down and I would be back more often.
    Special Features:
    fit for foodies, great for lunch, kid-friendly, late-night find
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Good Burgers
    OpenTable Diner Since 2007
    Dined on 11/9/2014
    Had the Original Burger it was very nice. Will try to replicate it at home one of these days.
    Special Features:
    great for lunch, hot spot, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Long queue
    MrMallorca
    Dined on 11/8/2014
    There was a long queue till outside the Restaurant.. Noisy inside but food was good, although, I have eaten better fries before...
    Special Features:
    great for lunch, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Hamburgers
    mjltVIP
    Dined on 11/8/2014
    I ordered burger medium rare and it was rare. Sent it back and it came out medium. A little disappointed.
    Special Features:
    kid-friendly, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Awesome every time!
    Laurenklr
    Dined on 11/5/2014
    This was maybe my fifth time at the restaurant, the food is always cooked to perfection. The cocktails are always on point and the service is both fast and friendly. Great experience totally worth it!
    Special Features:
    fit for foodies, hot spot, neighborhood gem, notable wine list, romantic, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • I have seen much better.
    Yabaduu
    Dined on 11/4/2014
    Having been here before, this time it was a bit if a downer. Perhaps it was my expectations.
    Special Features:
    good for groups, great for brunch, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Burger before theater
    KnitterVIP
    Dined on 11/4/2014
    Seems to be a popular spot. Great burgers and fries. The special beer of the month was a very tasty blend of flavors and trying a sample first was appreciated. Very nice waiter, but the staff is trained to get you in and out, you have to be firm to let them know that you want more than 45 minutes to eat dinner after work before you go to theater. Will go back.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Must visit for burger lovers
    Uptown2luvVIP
    Dined on 11/3/2014
    This is the best burger ever!! My son recommended it. Now I go every trip to NYC. Try it. You will come back too!! The original burger is fabulous!!
    Special Features:
    neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Post-marathon reward - Burgers!!
    OpenTable Diner Since 2010VIP
    Dined on 11/2/2014
    We celebrated finishing the NYC marathon by finding this great burger specialty restaurant. It had a great energetic vibe, great service, and of course, a great burger selection. I had the blue cheese and mushroom burger and it was perfectly prepared on a fresh bun and a side of fries. My wife had the classic burger with onion rings. She said the rings were fantastic! We also celebrated with a local beer from Brooklyn. A great way to celebrate!!
    Special Features:
    fit for foodies, good for groups, hot spot, late-night find, neighborhood gem, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Awesome!
    DragynAlly
    Dined on 11/1/2014
    Love this place! After 3 times the food and service have been right on. I've never had a long wait and the food is consistently great. Only down side is it's loud.
    Special Features:
    fit for foodies, good for groups, great for brunch, great for lunch, great for outdoor dining, hot spot, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Surprisingly Good Burger
    Sparky
    Dined on 10/31/2014
    Busy and noisy but great location, really good beef burger, and absolutely terrific waiter. This was my first time, but I would definitely go again!!!
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • lunch with friends
    Freddav1
    Dined on 10/31/2014
    The burgers are outstanding, but a bit overpriced. Sides & salads also excellent. Friends had come from Philadelphia to meet us, so we were at table for 2 & a half ours; the staff didn't rush us. Very much appreciated!
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Great Food and Service
    OpenTable Diner Since 2008
    Dined on 10/30/2014
    Was seated in a poor spot next to a side door that allowed blasts of cold air to bursh against us making the exp. DO NOT GET SEATED HERE IT IS NOT COMFORTABLE - The door should be locked during these times
    Special Features:
    fit for foodies, good for groups, hot spot, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Valido
    Bimbogigi
    Dined on 10/30/2014
    Locale carino sull’angolo 45St e 9Av, offre principalmente hamburger accompagnati da una ampia scelta di birre; abbiamo preso un “5 napkin original” e una “burger salad”: buona la carne e i gli altri ingredienti (cipolle caramellate, gruviera), cosi come l’insalata, mentre le patatine non erano il massimo; buono anche il cheesecake; la dimensione non è quella che ci si aspetta tipicamente negli USA, anzi è relativamente piccolo, anche se nel complesso è buono; valida alternativa da considerare se dotati di prenotazione per evitare lunghe attese
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • OpenTable Diner Since 2008VIP
    Dined on 10/30/2014
    This is the best burger I've ever had anywhere. Although the restaurant was very busy, service was terrific.
    Special Features:
    good for groups, hot spot, neighborhood gem, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Great food
    OpenTable Diner Since 2014
    Dined on 10/30/2014
    The food was awesome & service was great!! Tables are too close together- it's hard to get in or out of the table and you're super close to the next table!! Our waiter was awesome!
    Special Features:
    fit for foodies, hot spot, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • OpenTable Diner Since 2014
    Dined on 10/30/2014
    This restaurant did not live up to its reputation on your site. The food was average at best. It definitely was not a 10oz burger and the fries were not tasty. Service mediocre. Crowded seating.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Always a pleasure
    mattywhitsVIP
    Dined on 10/26/2014
    I always enjoy coming to this 5 napkin when I'm in the theatre district. The food is consistently delicious and the service is consistently fantastic. Our server Andre was delightful and attentive and made the whole experience even better. And the burgers, as usual, were to die for. Yay!
    Special Features:
    fit for foodies, great for brunch, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Great burger, friendly staff
    Thomas
    Dined on 10/25/2014
    Very nice burger restaurant. I had the original 5Napkin burger without looking at the menu good enough. There might be better burgers on the menu. The burger is a bit messy but the taste is great. So are the waiters. Would go there again!
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • BEST BURGER EVER!!!
    VinnieC
    Dined on 10/21/2014
    I can honestly say that 5 Napkin is one of my Favorite Restaurants in all of NYC. It is hands down my Favorite Burger in the entire world.
    Special Features:
    great for lunch, hot spot, late-night find, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • hits the spot!
    LADYE
    Dined on 10/21/2014
    This is a great restaurant for before theater dining. The food is great. The service is quick. It is way too noisy for serious dining but perfect when you want really good food quickly.
    Special Features:
    neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Must visit
    Jerry25
    Dined on 10/20/2014
    We came especialy from Holland for the taste of your burgers and we liked it very much!
    Special Features:
    neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • 2 Napkins Burger
    2not5burgers
    Dined on 10/18/2014
    The taste was ok but it's too expensive for what you get. It should be called 2 Napkins Burgers instead of 5 Napkins Burger. I got one piece of lettuce and no condiments on my burger. This place is mediocre at best. You pay for the location
    Special Features:
    notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Good burgers and eggs
    Annabear
    Dined on 10/18/2014
    Seems like the burgers, eggs, and even milkshakes are lovely here. The eggs benedict were perfectly done with a nice smooth hollaindaise sauce. Saturday afternoons are pretty crowded you absolutely need a reservation. Overall a well attended restaurant and the medium beef burgers look great too and are a good portion size. I wanted to try the sweet potato fries but I didn't get a chance but they looked thick cut and good too. Overall this is an All American dining experience, and the chattiness of the clientele ensure it's a lively place good for people watching.
    Special Features:
    great for brunch, great for lunch, hot spot, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Amazing
    Caliguy
    Dined on 10/15/2014
    Best burger place in NYC. Best service, reasonably priced, clean, fun.
    Special Features:
    good for groups, hot spot, late-night find, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Great gluten free food
    OpenTable Diner Since 2014
    Dined on 10/12/2014
    Tkd for the gluten free food, GF beer. To he be able to eat a burger and drink beer in a restaurant give's me a great pleasure. Marc
    Special Features:
    great for lunch, great for outdoor dining, hot spot, late-night find, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • great food, too loud
    wbongy
    Dined on 10/11/2014
    Not the best place for older people, but the food was outstanding and so was the service. The prices were great. Would reccommend
    Special Features:
    fit for foodies, great for outdoor dining, hot spot, late-night find, neighborhood gem, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Not such a great time
    MichelleGVIP
    Dined on 10/11/2014
    We've eaten here on many occasions and this time it seemed busier than usual - more rushed service. Nothing special. We had a 4:30pm reservation and arrived on time. There were several empty booths and asked if we could have one. The hostess told us that those seats were "reserved for 5:00pm patrons". What? Nonsense. So we were stuck at a small table for 2 mooshed in the crowd. Kind of unpleasant really. Will really re-think going back here again.
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • A great burger
    Yououghtaknow
    Dined on 10/10/2014
    I'm sure there are better burgers in the city, but this place has GREAT ones. Count on the quality and count on your order being accurate. If you don't beef very pink, ask for it well done because 'medium well' here is closer to a common medium rare.
    Special Features:
    fit for foodies, good for groups, great for lunch, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Burgers and noise
    sandy17
    Dined on 10/10/2014
    Five Napkin Burger has been one of my favorite restaurants for years. However, the noise level is overwhelming. Loud music is playing and everyone is trying to shout over the music. It was very uncomfortable. Their burgers are great but I will only go when I can eat outside.
    Special Features:
    great for outdoor dining
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • Too noisy
    EileenVIP
    Dined on 10/9/2014
    The music was so loud that I could not have a conversation with the person across the table from me. I have great empathy for the restaurant workers. Persons with hearing deficits would be very uncomfortable here.
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • Michelle
    PickyFoodie
    Dined on 10/9/2014
    My burger was cooked perfectly, tasted great in the onion rings were awesome. Although I did feel a little rushed by the service everyone was still very courteous.
    Special Features:
    fit for foodies, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.