411 West
411 West

411 West

  • Dining Style: Casual Dining
  • Website: http://www.411west.com/
  • Phone: (919) 967-2782
  • Hours of Operation:
    Brunch: 10:30am - 2:00pm; Lunch: Tuesday - Friday: 11:30am - 2:30pm, Saturday: 12:00pm - 3:00pm; Dinner: Sunday & Monday: 5:00pm - 9:30pm, Tuesday - Thursday: 5:00pm - 10:00pm, Friday & Saturday: 5:00pm - 10:30pm
  • Payment Options: AMEX,Discover,MasterCard,Visa
  • Cuisine: Italian
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Non-Smoking Restaurant

Getting there

  • Parking: Street Parking
A word from 411 West
411 West, an Italian restaurant in Chapel Hill, NC, specializing in seasonal fresh pastas, wood-fired pizzas, fresh seafood, steaks, and specials inspired by the flavors of Italy and the Mediterranean. Located on the west end of Franklin Street, Chapel Hill's main thoroughfare, 411 West is convenient to the campus of the University of North Carolina and a short drive from the Raleigh/Durham Airport (RDU) and the Research Triangle. The atmosphere is warm and romantic, and the staff is friendly and accommodating. 411 West is also well known for a great selection of wines and fabulous desserts made in-house.
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Awards voted by OpenTable diners
  • Diners' Choice WinnerGreat for Brunch
  • Diners' Choice WinnerNeigborhood Gem
  • Diners' Choice WinnerRomantic
411 West reviews from OpenTable diners
143 reviews since July 30, 2014
Overall Rating4.2
  • Food4.3
    Service4.3
  • Ambiance4.1
    Noise LevelModerate
95% of reviewers would recommend this restaurant to a friend.
neighborhood gem (72)fit for foodies (67)good for groups (60)special occasion (56)great for brunch (53)great for lunch (42)romantic (39)notable wine list (28)hot spot (24)vibrant bar scene (21)kid-friendly (10)great for outdoor dining (8)late-night find (7)scenic view (2)Show More
  • Special Anniversary
    OpenTable Diner Since 2012
    Dined on 11/25/2014
    We dined early, mid week. The restaurant was empty. The service was superb, with the server being very attentive. She made excellent recommendations and everyone was well pleased with their meals. I had the lemon linguine, which had just the right amount of fresh lemon flavor. The homemade pasta was a bit to over cooked, but not enough to send it back. The shared dessert sampler was just the right amount to have a taste of several not-too sweet dishes.
    Special Features:
    fit for foodies, great for brunch, great for outdoor dining, neighborhood gem, notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Nice Italian neighborhood restaurant
    JaneG
    Dined on 11/21/2014
    We dined here before attending a dance performance in Memorial Hall. Waitress was excellent, attentive, responsive to our questions and requests. Menu includes a great variety of choices, from small plates, to entree salads to all manner of Italian entrees. Nice selection of wines by the glass and by the ounce. Soup du jour was a carrot and beet that was very interesting.r
    Special Features:
    neighborhood gem, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Excellent 411 Birthday
    OpenTable Diner Since 2012
    Dined on 11/17/2014
    I made a reservation to celebrate at 411 on a Monday evening, and not only was the service friendly, attentive, and helpful, the cuisine was also above and beyond what was expected. All of the party had a wonderful time, and each of us would be more than willing to recommend to others and return for another occasion.
    Special Features:
    good for groups, notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Always a favorite!
    Smartmove123VIP
    Dined on 11/17/2014
    I meet friends here quite often for lunch or dinner and it is always wonderful. The food, service and great wait staff bring us back over and over! We hosted our son's wedding rehearsal dinner here awhile ago, and that too was excellent!
    Special Features:
    neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Always Enjoyable!
    OpenTable Diner Since 2012
    Dined on 11/16/2014
    We dine at 411 West every time we visit Chapel Hill. Their Sunday brunch is our favorite. They have a great menu with many locally sourced products, which we like and think is important. Their staff is terrific, always helpful and accommodating.
    Special Features:
    fit for foodies, great for brunch, great for lunch, hot spot, kid-friendly, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Big fresh Italian!
    SouthernGirlAdventuresVIP
    Dined on 11/15/2014
    On a chilly UNC Homecoming weekend, 411 was packed and bustling — only available reservation 9 PM! By that time our server was clearly "over it" and ready to go home. Sigh. But the grilled pear salad was crisp and fresh; salmon nicely "medium" with a harvest risotto (just a bit sticky, but I guess that might be expected at that hour). Hubby's handmade fresh lemon pasta with shrimp, scallops, and lobster was tender and tasty. It pays to have a pastry chef IMHO — the pumpkin ale cake (a huge moist chunk) with cinnamon ice cream, cranberries, & whipped cream was a comforting seasonal sweet treat. We watched pizzas pop in & out of the open hearth oven all evening -- looked amazing! Wine on tap a unique approach. Nice selection of craft beers. Longtime West Franklin St place still a good option for fun, fresh, filling fare. We'll be back!
    Special Features:
    fit for foodies, good for groups, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Return to Chapel Hill
    YankeeTarHeel
    Dined on 11/15/2014
    We last ate at 411 13 years ago when my daughter graduated from UNC. It was wonderful then, even better now. The food was fantastic, and the prices were amazingly moderate for such high-quality food. Our reserved table was available the moment we walked in, and the service was prompt, efficient and very friendly. It is one of our favorite restaurants anywhere! Just be prepared for a high noise level: the bar is jammed and more than vibrant! (It was a football weekend/homecoming, but I'm sure it is that way most of the time!)
    Special Features:
    fit for foodies, hot spot, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • 411 West
    Foodie09
    Dined on 11/14/2014
    Good atmosphere, food, and service. Local beers on tap. Great for a romantic date night or to kick off a fun night in downtown Chapel Hill.
    Special Features:
    hot spot, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • lesland
    Dined on 11/12/2014
    Wonderful food, great service, large portions. We'll go back for sure.
    Special Features:
    fit for foodies, notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Fun evening
    OccasionaldnrVIP
    Dined on 11/11/2014
    Ate here with several friends. Our salads and pasta dishes were nicely prepared and quite good. Service was excellent. We come here often for the Sunday brunch, but this was our first evening meal in quite a while. We'll come back.
    Special Features:
    great for brunch, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Very Good as Always
    OpenTable Diner Since 2008
    Dined on 11/8/2014
    I have lived in the area for about 6 months and am learning about the restaurants. 411 West is one of several which have become my "GO TO" dining places to take visitors. I can always depend on 411 West to have excellent service, an interesting menu and good food. This past visit did not disappoint. I will definitely return for my 5th visit and I highly recommend. However, using the parking machine for the first time at the adjacent parking lot is a challenge.
    Special Features:
    fit for foodies, great for brunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Good, Flexible and Reasonable
    CarlosVIP
    Dined on 11/4/2014
    Food here is very good. The kitchen is nicely flexible; they swapped out shrimp for chicken in one of their dishes without batting an eye. And the bill for two with a bottle of wine was under $100. Very nice!
    Special Features:
    neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great Brunch
    OpenTable Diner Since 2008
    Dined on 11/2/2014
    I took some out of town friends to 411 West for Sunday brunch and the menu and food were exceptional. This was the perfect place. I highly recommend the eggs Benedict.
    Special Features:
    fit for foodies, great for brunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Lunch with a colleagure
    BethzVIP
    Dined on 10/29/2014
    Great spot for a work lunch. Good food, Good Service, Easy parking.
    Special Features:
    great for lunch, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Nice brunch menu
    A2MB
    Dined on 10/26/2014
    Our family of five (3 generations) enjoyed our brunch. Extensive menu, reasonable prices.
    Special Features:
    good for groups, great for brunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Unfortunate first experience
    KatnDogVIP
    Dined on 10/25/2014
    We were unfortunately seated next to a party of 10 16 year old girls who were celebrating a 16th birthday. They were loud and rude so it took away from our experience. I think we would have enjoyed it more it we had a better seat. I probably won't go back.
    Special Features:
    fit for foodies, good for groups, neighborhood gem, notable wine list, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Just right
    reviewie
    Dined on 10/24/2014
    This is not an Outstanding restaurant in the grand scheme of things but it is friendly, comfortable and attractive. The food is delicious though not a 'foodies' discovery, yet the dishes reveal nice spices and variety. But for those who want delicious meals and special desserts with a fine bar 411 fits the bill. We have been there several times and will return. Has a neighborhood charm and is unpretentious.
    Special Features:
    good for groups, neighborhood gem, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Definitely Above Average
    raptordineasour
    Dined on 10/24/2014
    I quite enjoyed the pasta with shrimp topping I had, and because we were trying to get to a basketball game, was happy that it came so quickly. They weren't as quick about bringing the bill at the end. I don't think it would be all that good for a romantic evening - I felt quite exposed where I was sitting, and with the tile floor, it seemed a bit loud and clattering. It seemed like a good place for parents of UNC students to bring their kids when visiting.
    Special Features:
    fit for foodies, good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Good, but not great
    EastCoastGirlVIP
    Dined on 10/18/2014
    The food was good, but has too much sauce on it .. it was drowning in sauce. And I love sauce, but this was just too much. We all had dishes with sauce (lasagna, chicken parm and spaghetti Bolognese. Maybe the dishes without sauce are better.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great!
    Veggielover
    Dined on 10/14/2014
    My boyfriend and I went here for his birthday and we loved it! Not for an every day dinner out, but great for the occasion. Great for both meat lovers and vegetarians. Very filling and delicious.
    Special Features:
    fit for foodies, neighborhood gem, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • date night
    Amanda
    Dined on 10/11/2014
    we picked this restaurant when we were on a weekend getaway. It was a cute restaurant with a lot of variety on the menu. Great food and good service.
    Special Features:
    neighborhood gem, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Not quite what I had hoped for...
    heelyeah
    Dined on 10/11/2014
    My husband and I were planning a special dinner to celebrate our one year anniversary and 411 was recommended to us. We were expecting something a bit more romantic. Although the food was good, we kept having to fight the waiter who repeatedly tried to remove our plates even though we were still eating. It felt like we were being rushed and we just wanted time to enjoy our celebration.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Loved It!
    Sharon
    Dined on 10/10/2014
    The food was delicious and the atmosphere was perfect. This restaurant made our date night special. We had great service and they even accommodated my gluten allergy! Will definitely eat here again!
    Special Features:
    fit for foodies, hot spot, neighborhood gem, notable wine list, romantic, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Very pleasant
    YummyyummyVIP
    Dined on 10/5/2014
    Wonderful tenderloin pizzette. Husband ordered a steak, it was delightful, tender & cooked perfectly. The poached pear salad was wonderful as well.
    Special Features:
    fit for foodies, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • diningout
    Dined on 10/4/2014
    It was lovely, like sitting in an Italian garden. great menu selection
    Special Features:
    fit for foodies, good for groups, great for brunch, great for lunch, hot spot, notable wine list, romantic, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • UNC Weekend
    murphette
    Dined on 10/4/2014
    Our daughter is a new grad student at UNC we saw the restaurant and thought it looked good at orientation, when we moved her in we had a great dinner there. This weekend was a visit with relatives from Florida & Mass. Everyone loved it, I think the food is great and I like the whole layout, both of my visits I was happy to be seated in the back patio type area. The service couldn't have been better and it was absolutely packed.
    Special Features:
    fit for foodies, neighborhood gem, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Still good
    Larry
    Dined on 10/4/2014
    Almost every time we come to Chapel Hill we dine at 411 West and always find the food and service very good!
    Special Features:
    hot spot, neighborhood gem, notable wine list, romantic, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • A go-to for business meetings
    ChapelHillTowny
    Dined on 10/1/2014
    411 is one of my top choices for business meetings. The food is always excellent - elegant but not over the top. There is something for everyone and have never seen anyone not like what they ordered. The tables are far enough apart that you don't feel like others are joining in on your conversation. Town parking is right next door (even though the town meters are more than annoying). Very good choice for many reasons but particularly good for business meetings.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Amazing
    Mojojojo29
    Dined on 9/29/2014
    411 West is great for casual dining, special occasions, events, or even a few drinks. The service is great and the food is amazing.
    Special Features:
    fit for foodies, good for groups, great for brunch, great for lunch, neighborhood gem, notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • terrific brick oven pizzas!
    lunchproVIP
    Dined on 9/29/2014
    I always order the tenderloin pie but this time I got the Southwestern pizza instead. It was delicious. My husband got the tenderloin pie and I did get a slice of that as well. It's still my favorite!!
    Special Features:
    fit for foodies, good for groups, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Server in a hurry
    FatherVIP
    Dined on 9/28/2014
    We felt rushed throughout the meal...server was obviously unhappy that we finished one course before ordering the next. First time this has happened.
    Special Features:
    fit for foodies, good for groups, great for brunch, great for lunch, hot spot, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Nice date night or small group
    Spoiled
    Dined on 9/27/2014
    Would definitely recommend. Always nice to find a place you'd like to go to again. Priced well.
    Special Features:
    fit for foodies, good for groups, neighborhood gem, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Used to be very good, not anymore
    ncmomof2
    Dined on 9/24/2014
    This was disappointing. We had not been to 411 West in a while, and it has definitely slipped significantly in quality and taste. After this experience, my husband and I both said we wouldn't be back. The service and atmosphere were nice, but it was the food quality that disappointed.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • A little less than usual
    eat10
    Dined on 9/24/2014
    I've been to 411 West many times, at all times of the day. For this Wednesday lunch with co-workers (a total of 7 people) the table that was prepared for us was in an awkward location squeezed between a pillar and a wall with a huge floor plant making one of the settings impossible to access, luckily the table was set for 8. The restaurant wasn't busy so there were many alternative configurations. The waiter seemed to be in a bad mood, he wasn't rude and the service wasn't bad, but the service wasn't good and it seemed like he would rather be somewhere else than at work. The food was as good as usual and everyone was happy with their choices.
    Special Features:
    great for brunch, great for lunch, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • A Favorite Place!
    Smartmove123VIP
    Dined on 9/23/2014
    This is one of our "go to"restaurants as it is consistent with its great food and good service. Often, if we just pop in we sit at the bar, but when we have friends in town, we make reservations and it's always a hit with our guests.
    Special Features:
    neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Great gluten free menu!
    KAV13
    Dined on 9/19/2014
    If you're gluten intolerant, but find it difficult to give up you love of Italian this is the place for you! They have an excellent gluten free menu--almost all of their regularly offered dishes also have a gluten free option. Including the pasta!
    Special Features:
    fit for foodies, neighborhood gem, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Dustin
    Dbuttars
    Dined on 9/18/2014
    Excellent food. We go there for special occassions.
    Special Features:
    great for outdoor dining, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Neighborhood Italian mainstay
    BernieVIP
    Dined on 9/14/2014
    Always consistent with everyday Italian food. Pizza to pasta. Homemade and tasty. Service was professional.
    Special Features:
    good for groups, great for outdoor dining, kid-friendly, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • One of the best birthday dinners
    Cinthya
    Dined on 9/14/2014
    The food was amazing. I went their for my birthday dinner and had a great time. The desserts are really some of the best I've tasted, especially the tiramisu. Overall, a great experience.
    Special Features:
    fit for foodies, good for groups, great for brunch, great for lunch, great for outdoor dining, hot spot, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • 411 West, Chapel Hill's finest
    Bill
    Dined on 9/14/2014
    Excellent restaurant in every way. Great food and great service all at a reasonable price.
    Special Features:
    fit for foodies, good for groups, great for brunch, great for lunch, hot spot, notable wine list, romantic, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.