411 West
411 West

411 West

  • Dining Style: Casual Dining
  • Website: http://www.411west.com/
  • Phone: 9199672782
  • Hours of Operation:
    Brunch: 10:30am - 2:00pm; Lunch: Tuesday - Friday: 11:30am - 2:30pm, Saturday: 12:00pm - 3:00pm; Dinner: Sunday & Monday: 5:00pm - 9:30pm, Tuesday - Thursday: 5:00pm - 10:00pm, Friday & Saturday: 5:00pm - 10:30pm
  • Payment Options: AMEX,Discover,MasterCard,Visa
  • Cuisine: Italian
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Non-Smoking Restaurant

Getting there

  • Parking: Street Parking
A word from 411 West
411 West, an Italian restaurant in Chapel Hill, NC, specializing in seasonal fresh pastas, wood-fired pizzas, fresh seafood, steaks, and specials inspired by the flavors of Italy and the Mediterranean. Located on the west end of Franklin Street, Chapel Hill's main thoroughfare, 411 West is convenient to the campus of the University of North Carolina and a short drive from the Raleigh/Durham Airport (RDU) and the Research Triangle. The atmosphere is warm and romantic, and the staff is friendly and accommodating. 411 West is also well known for a great selection of wines and fabulous desserts made in-house.
Continued
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Awards voted by OpenTable diners
  • Diners' Choice WinnerGreat for Brunch
  • Diners' Choice WinnerNeigborhood Gem
  • Diners' Choice WinnerItalian
411 West reviews from OpenTable diners
123 reviews since June 25, 2014
Overall Rating4.2
  • Food4.3
    Service4.2
  • Ambiance4.1
    Noise LevelModerate
94% of reviewers would recommend this restaurant to a friend.
neighborhood gem (53)fit for foodies (51)great for brunch (47)special occasion (47)good for groups (46)great for lunch (38)romantic (33)notable wine list (22)vibrant bar scene (17)hot spot (16)kid-friendly (8)great for outdoor dining (6)late-night find (4)scenic view (2)Show More
  • Good, but not great
    EastCoastGirlVIP
    Dined on 10/18/2014
    The food was good, but has too much sauce on it .. it was drowning in sauce. And I love sauce, but this was just too much. We all had dishes with sauce (lasagna, chicken parm and spaghetti Bolognese. Maybe the dishes without sauce are better.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great!
    Veggielover
    Dined on 10/14/2014
    My boyfriend and I went here for his birthday and we loved it! Not for an every day dinner out, but great for the occasion. Great for both meat lovers and vegetarians. Very filling and delicious.
    Special Features:
    fit for foodies, neighborhood gem, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • date night
    Amanda
    Dined on 10/11/2014
    we picked this restaurant when we were on a weekend getaway. It was a cute restaurant with a lot of variety on the menu. Great food and good service.
    Special Features:
    neighborhood gem, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Not quite what I had hoped for...
    heelyeah
    Dined on 10/11/2014
    My husband and I were planning a special dinner to celebrate our one year anniversary and 411 was recommended to us. We were expecting something a bit more romantic. Although the food was good, we kept having to fight the waiter who repeatedly tried to remove our plates even though we were still eating. It felt like we were being rushed and we just wanted time to enjoy our celebration.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Loved It!
    Sharon
    Dined on 10/10/2014
    The food was delicious and the atmosphere was perfect. This restaurant made our date night special. We had great service and they even accommodated my gluten allergy! Will definitely eat here again!
    Special Features:
    fit for foodies, hot spot, neighborhood gem, notable wine list, romantic, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Very pleasant
    YummyyummyVIP
    Dined on 10/5/2014
    Wonderful tenderloin pizzette. Husband ordered a steak, it was delightful, tender & cooked perfectly. The poached pear salad was wonderful as well.
    Special Features:
    fit for foodies, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • diningout
    Dined on 10/4/2014
    It was lovely, like sitting in an Italian garden. great menu selection
    Special Features:
    fit for foodies, good for groups, great for brunch, great for lunch, hot spot, notable wine list, romantic, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • UNC Weekend
    murphette
    Dined on 10/4/2014
    Our daughter is a new grad student at UNC we saw the restaurant and thought it looked good at orientation, when we moved her in we had a great dinner there. This weekend was a visit with relatives from Florida & Mass. Everyone loved it, I think the food is great and I like the whole layout, both of my visits I was happy to be seated in the back patio type area. The service couldn't have been better and it was absolutely packed.
    Special Features:
    fit for foodies, neighborhood gem, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Still good
    Larry
    Dined on 10/4/2014
    Almost every time we come to Chapel Hill we dine at 411 West and always find the food and service very good!
    Special Features:
    hot spot, neighborhood gem, notable wine list, romantic, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • A go-to for business meetings
    ChapelHillTowny
    Dined on 10/1/2014
    411 is one of my top choices for business meetings. The food is always excellent - elegant but not over the top. There is something for everyone and have never seen anyone not like what they ordered. The tables are far enough apart that you don't feel like others are joining in on your conversation. Town parking is right next door (even though the town meters are more than annoying). Very good choice for many reasons but particularly good for business meetings.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Amazing
    Mojojojo29
    Dined on 9/29/2014
    411 West is great for casual dining, special occasions, events, or even a few drinks. The service is great and the food is amazing.
    Special Features:
    fit for foodies, good for groups, great for brunch, great for lunch, neighborhood gem, notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • terrific brick oven pizzas!
    lunchproVIP
    Dined on 9/29/2014
    I always order the tenderloin pie but this time I got the Southwestern pizza instead. It was delicious. My husband got the tenderloin pie and I did get a slice of that as well. It's still my favorite!!
    Special Features:
    fit for foodies, good for groups, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Server in a hurry
    FatherVIP
    Dined on 9/28/2014
    We felt rushed throughout the meal...server was obviously unhappy that we finished one course before ordering the next. First time this has happened.
    Special Features:
    fit for foodies, good for groups, great for brunch, great for lunch, hot spot, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Nice date night or small group
    Spoiled
    Dined on 9/27/2014
    Would definitely recommend. Always nice to find a place you'd like to go to again. Priced well.
    Special Features:
    fit for foodies, good for groups, neighborhood gem, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Used to be very good, not anymore
    ncmomof2
    Dined on 9/24/2014
    This was disappointing. We had not been to 411 West in a while, and it has definitely slipped significantly in quality and taste. After this experience, my husband and I both said we wouldn't be back. The service and atmosphere were nice, but it was the food quality that disappointed.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • A little less than usual
    eat10
    Dined on 9/24/2014
    I've been to 411 West many times, at all times of the day. For this Wednesday lunch with co-workers (a total of 7 people) the table that was prepared for us was in an awkward location squeezed between a pillar and a wall with a huge floor plant making one of the settings impossible to access, luckily the table was set for 8. The restaurant wasn't busy so there were many alternative configurations. The waiter seemed to be in a bad mood, he wasn't rude and the service wasn't bad, but the service wasn't good and it seemed like he would rather be somewhere else than at work. The food was as good as usual and everyone was happy with their choices.
    Special Features:
    great for brunch, great for lunch, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • A Favorite Place!
    Smartmove123VIP
    Dined on 9/23/2014
    This is one of our "go to"restaurants as it is consistent with its great food and good service. Often, if we just pop in we sit at the bar, but when we have friends in town, we make reservations and it's always a hit with our guests.
    Special Features:
    neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Great gluten free menu!
    KAV13
    Dined on 9/19/2014
    If you're gluten intolerant, but find it difficult to give up you love of Italian this is the place for you! They have an excellent gluten free menu--almost all of their regularly offered dishes also have a gluten free option. Including the pasta!
    Special Features:
    fit for foodies, neighborhood gem, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Dustin
    Dbuttars
    Dined on 9/18/2014
    Excellent food. We go there for special occassions.
    Special Features:
    great for outdoor dining, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Neighborhood Italian mainstay
    BernieVIP
    Dined on 9/14/2014
    Always consistent with everyday Italian food. Pizza to pasta. Homemade and tasty. Service was professional.
    Special Features:
    good for groups, great for outdoor dining, kid-friendly, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • One of the best birthday dinners
    Cinthya
    Dined on 9/14/2014
    The food was amazing. I went their for my birthday dinner and had a great time. The desserts are really some of the best I've tasted, especially the tiramisu. Overall, a great experience.
    Special Features:
    fit for foodies, good for groups, great for brunch, great for lunch, great for outdoor dining, hot spot, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • 411 West, Chapel Hill's finest
    Bill
    Dined on 9/14/2014
    Excellent restaurant in every way. Great food and great service all at a reasonable price.
    Special Features:
    fit for foodies, good for groups, great for brunch, great for lunch, hot spot, notable wine list, romantic, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Not the greatest service
    OpenTable Diner Since 2011
    Dined on 9/6/2014
    I hate it when 4 dinners of 5 come and the 5th doesnt come until everyone else is done eating. Waiter didnt seem to really care. Little things like checking back on you just didnt happen. Not for 'refills', fresh parm cheese on the tasty pasta, nothing. Ill try another restaurant on the street next time
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great service and awesome pasta!
    Dreta
    Dined on 9/6/2014
    This was the third time at 411 and it is always outstanding! Great place.
    Special Features:
    great for lunch, kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Consistently Delicious
    Mary
    Dined on 9/5/2014
    411 West is a charming, cozy and delicious Chapel Hill gem. The service is great, the food creative and outstanding. Wine list is good and prices are very reasonable for such innovative and traditional fare.
    Special Features:
    fit for foodies, good for groups, great for brunch, great for lunch, hot spot, neighborhood gem, notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Our first let down at 411
    EatAtJoes
    Dined on 9/3/2014
    We have eaten there several times and always found the food nicely prepared. However two in our party of four ordered the Ribeye special and both were VERY fatty - not what we usually experience here. Two others at our table had chicken and salmon and they were very good as usual.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Constantly consistent.
    FatherVIP
    Dined on 8/31/2014
    This is my constant go-to restaurant. The food and the service is always consistent. For brunch, lunch or dinner 411 never disappoints.
    Special Features:
    fit for foodies, good for groups, great for brunch, great for lunch, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Changed the recepie
    Bune
    Dined on 8/30/2014
    They changed the recepie on our favorite dish. Very disappointing.
    Special Features:
    kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Nice Chapel Hill Ital
    BillyMacVIP
    Dined on 8/23/2014
    we arrived at 6 and the parking lot next to the rest was full and one of the pay machines (of only 2) was broken so big line to pay-- we lucked into a spot and then waited 20 mins to prepay. Finally made it to the rest and was seated immediately. Service was excellent to Great throughout. A martini before dinner and we had good conversation. Beef Carpacio--was good but unlike any I ever had before as it was not thinly sliced nor was it raw (edges were cooked and it was thick sliced). Pasta was great and so was creme brulee -- all in all a very favorable experience and the bill was very reasonable to boot. We will be back
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Nice Meal
    BethzVIP
    Dined on 8/17/2014
    This was a nice dinner. Nothing exceptional, Fair prices. good food.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Trusty Favorite
    OrganicSalmonlover
    Dined on 8/14/2014
    Always a nice spot for reasonably priced exceptional meals. Friendly staff add to the experience
    Special Features:
    great for brunch, fit for foodies, good for groups, special occasion, great for lunch, late-night find, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • letsgoVIP
    Dined on 8/13/2014
    We have been coming here for years but noted that the service and food were a bit lacking on our last visit.
    Special Features:
    good for groups, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • 411 is back
    OpenTable Diner Since 2011
    Dined on 8/13/2014
    The ambiance and energy have always been great but the food had maybe slipped a bit over the years - but based on our dinner last night, the kitchen has taken control again and is turning out excellent dishes across the whole menu. The Mahi special was in fact, special, the pastas were all perfect, the salmon starter was HUGE and the service was friendly, attentive and accommodating. Great dinner for my son's 10th birthday, thanks 411.
    Special Features:
    great for brunch, kid-friendly, good for groups, romantic, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Gluten free kindness
    OpenTable Diner Since 2014
    Dined on 8/12/2014
    My date and I both cannot eat gluten and we completely forgot to specify for gluten free pasta. Our dishes came out and then I remembered. The waitress took it back and even apologized even though it was our fault! They didn't charge us either! The food and service was awesome!!! Love this place!
    Special Features:
    good for groups, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Service great, food not so much
    OnceAYearRegularVIP
    Dined on 8/8/2014
    I took a friend for her first visit to 411 West. I've been several times over the years. Seated quickly. Greeted quickly by a wonderful server named Boyd. Those were the highlights. Shrimp in the carbonara were overlooked. Chicken in the Marsala was not tender. Food was just not very tasty. Probably should have done the specials instead.
    Special Features:
    great for brunch, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Good
    Hemispherectomy
    Dined on 8/6/2014
    The restaurant served as a suitable blank slate for a date, in that the restaurant provided no negative distractions from a good dinner conversation. Neither hunger nor noise disturbed my evening here. The waitstaff were courteous, such that a discussion that prevented me from reading the menu was allowed to flourish. 411 West succeeded not as a performance, but as a nurturing environment that allowed a night on the town to evolve. In other words, the only thing that I remembered from this dinner was talking with my date and good food, which can only be a good sign.
    Special Features:
    fit for foodies, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Excellent
    Familydinner
    Dined on 8/5/2014
    Great food great service casual atmosphere. I had the weekly special of Mediterranean pasta and it was fabulous!
    Special Features:
    good for groups, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Evening Meal
    OpenTable Diner Since 2013
    Dined on 8/5/2014
    I had not been to 411 in many years. The food, ambiance and service were as excellent as they have been for many, many years. My only criticism was that we sat directly across from the ac vents which were very strong. That's difficult when you're older. It was downright cold! Next time we'll ask to sit away from them. We'd also requested a setting where we could hear one another speak. By the time we left that was challenging due to the high ceilings, however, we knew to arrive early enough to help offset that.
    Special Features:
    romantic, special occasion, scenic view, vibrant bar scene, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Good Food!
    Casey
    Dined on 8/2/2014
    The food is flavorful, the service is good and there are numerous wines by the glass.
    Special Features:
    good for groups, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Modest venue, excellent food
    ManhattanStray
    Dined on 8/1/2014
    It felt like we were heading into a diner but the service was impeccable. The food was great and thought he décor was a bit dated, the menu was strikingly fresh and forward thinking. Eat here once and you will become a faithful patron.
    Special Features:
    fit for foodies, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.